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Illumina
Foster City, CA, United States
What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of d
Job Source: IlluminaYourMechanic
Mountain View, CA, United States
Seeking motivated individuals committed to delivering exceptional customer service for our customers. RESPONSIBILITIES Provide top notch support to customers via phone and email Troubleshoot and exercise excellent judgement to address customer issues Take ownership of tasks and bring them to completion Make recommendations to improve service based
Job Source: YourMechanicHealth Gorilla
Palo Alto, CA, United States
> Since day one, I'm continuously amazed by the level of commitment this team brings to the health IT industry. My role as a Forward Deployment Engineer has giving me the opportunity to work with next level technology as well as next level people. I'm excited to be part of this company and it's future. Nick Biala Forward Deployed Engineer **Compre
Job Source: Health GorillaHealthGorilla Inc.
Sunnyvale, CA, United States
**Customer Support Specialist** Posted on Feb 22, 2021 **Location** Sunnyvale, CA or Remote **WHO YOU ARE**: Health Gorilla is looking for an amazing Customer Support Specialist. You'll be on the frontline interacting directly with customers through email and phone to resolve their issues and ensure they have a fantastic experience anytime they i
Job Source: HealthGorilla Inc.Mayfair Finance, Inc.
San Mateo, CA, United States
Mayfair is building out its customer support team. Ideal candidates are problem solvers with experience in providing customer support in financial products. This is a unique opportunity to help build a customer service culture from the ground up, so leadership experience in customer service settings is a plus. Your responsibilities will include:
Job Source: Mayfair Finance, Inc.CheapesTees.com
Burlingame, CA, United States
Location: USA - Remote We aresearching for talented individuals who know how to make customers happy and are dedicated to making that happen. If you are a people person and a problem solver with excellent phone and written skills, we want to talk to you. JOB DESCRIPTION Monitor and field incoming customer phone calls, emails and web chats, assist
Job Source: CheapesTees.comEpic Creations Inc.
Redwood City, CA, United States
**Customer Support Specialist (Remote)** at Epic Remote Designed for unlimited discovery and unmatched safety, Epic is the leading digital library for kids. With tens of thousands of high-quality books, audiobooks, and videos from the worlds best publishers, every year millions of kids read, learn and explore on Epic. To learn more about o
Job Source: Epic Creations Inc.CrowdStrike
Sunnyvale, CA, United States
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a
Job Source: CrowdStrikePalo Alto, CA, United States
**Customer Support Specialist**
at Mudflap
Palo Alto, CA, Remote
We are looking for an exceptional individual to join Mudflaps Customer Support Team. Customer obsession is a core value at Mudflap, therefore Customer Support is one of THE most important roles at the Company. Our customers are amazing, and you will be helping them succeed with their trucking business.
The Mudflap mobile app connects professional truck drivers with fuel stops in the $800B trucking industry. We help truckers save thousands of dollars on diesel fuel (their #1 business expense), while providing our truck stop partners with access to new, hard-to-reach customers. Were growing quickly and are looking for a new customer-obsessed teammate to join us on this journey.
**What youll be doing:**
* Answering incoming phone calls, live chats, and emails to assist customers with making fuel purchases, navigating the product and whatever else they might need.
* Placing outbound calls to follow up with customers and our truck stop partners.
* Providing above-and-beyond, amazing service
* Developing an expert understanding of the Mudflap product to effectively help customers
* Working cross functionally to identify ways to enable world-class customer service at scale.
* Working from home--this is a remote opportunity for now but there might be a chance to work in an office environment in the future.
**What youll bring to the table:**
* A true passion for customers and delivering the best possible service.
* Outstanding communication skills, both verbal and written.
* You are energetic, self-motivated, self-starting, and self-assured.
* Multitasker with a high sense of urgency.
* You love fast-paced environments with an all hands on deck approach
* Youre humble and eager to learn with a no-task-too-small mindset.
* You enjoy using your sleuthing skills to problem solve on behalf of customers
**Reach out to us**
Wed love to hear from you if the above sounds interesting! Even if you feel youre missing out on a couple of the requirements were looking for, please do reach out.
When you reach out, please include a note briefly summarizing your experience that is relevant to the role. We read every single application and are committed to get back with an initial response within 24h to 48h.
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Email Alert for Customer Support Specialist jobs in Palo Alto, CA, United States
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