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RCN Capital
South Windsor, CT, United States
Description RCN Capital, LLC is a national, direct private lender providing time-sensitive, bridge financing to real estate investors to fund the purchase of non-owner occupied residential and commercial properties, provide bridge loans, and provide real estate-backed lines of credit. The IT Help Desk Technician I provides internal systems suppor
Job Source: RCN CapitalCyberTec
Hartford, CT, United States
Requisition ID - Help Desk Analyst Requisition Name - Service Desk Personnel Quantity Requested 2 Submission Deadline 08/25/2023 Location Hybrid(55 Farmington Avenue Hartford, Connecticut 06107) Candidate Must Be Local Minimum 10 Years' experience 1 Professional Reference + must be on your W2 Description STATE OF CONNECTICUT Criminal Justice Infor
Job Source: CyberTecVillageMD
Rocky Hill, CT, United States
About Our Company We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical ,
Job Source: VillageMDCrescens
Hartford, CT, United States
Job Title: Help Desk Analyst Location: Hartford, CT Duration: 12 months Job Description: The Help Desk Analyst position is responsible for providing Level 1 end user support for issues related to the computer systems at client, the Client's Information Sharing System (CISS) and any other system managed by client. The Help Desk Analyst is expect
Job Source: CrescensCrescens
Hartford, CT, United States
Job Title: Help Desk Analyst Location: Hartford, CT Duration: 12 months Job Description: The Help Desk Analyst position is responsible for providing Level 1 end user support for issues related to the computer systems at client, the Client's Information Sharing System (CISS) and any other system managed by client. The Help Desk Analyst is expect
Job Source: CrescensMediTelecare
Middletown, CT, United States
The company is a leading provider of behavioral health care services based in Middletown, CT. We provide world-class clinicians to patients, virtually and in-person, in long term care facilities who would not otherwise have physical access to specialized care. We are looking for energetic, hard-working individuals to help the company continue to su
Job Source: MediTelecareMediTelecare
Middletown, CT, United States
The company is a leading provider of behavioral health care services based in Middletown, CT. We provide world-class clinicians to patients, virtually and in-person, in long term care facilities who wouldn't otherwise have physical access to specialized care. We are looking for energetic, hard-working individuals to help the company continue to suc
Job Source: MediTelecareCompass Group, North America
Hartford
Restaurant Associates + We have an opening for a full time COOK HELPER position. + Location: One State Street Cafe - 1 State Street, Hartford, CT 06102 Note: online applications accepted only. + Schedule: Full time schedule. Monday - Friday, 6:30 am - 2:30 pm; more details upon interview. + Requirement: Prior deli and customer service experience is
Job Source: Compass Group, North AmericaHartford, CT, United States
Job Details
Job Location
W Hartford - West Hartford, CT
Position Type
Part Time
Education Level
High School
Salary Range
$28.80 - $28.80 Hourly
Travel Percentage
None
Job Category
Information Technology
Description
We are looking for a Help Desk Technician to work between 3:00pm - 11:00pm, Monday - Friday.
Responsible for responding to technical assistance and support requests that come in through the help desk related to computer systems, software, and hardware.
Diagnosing technical issues : Use knowledge of hardware and software to identify and resolve problems. This may involve running tests, troubleshooting equipment, and updating software.
Communicating with customers: Must be able to listen to customer issues and communicate solutions in a clear and easy-to-understand way. They should also have excellent interpersonal skills.
Managing help desk tickets: Respond to and resolve tickets in a timely and professional manner.
Documenting customer interactions: May involve filling out forms or writing a summary of what was discussed during a call.
Escalating issues: For more difficult cases, may need to escalate issues to higher levels of support.
Following up with customers : Ensure that issues are resolved and follow up with customers accordingly.
Training computer users : May need to provide support to client staff on new technology implementations, assist with account creation, and train users on how to access and use IT systems.
Qualifications
High School Diploma or equivalent. However, candidates with a college degree in computer science, network administration, or computer programming is preferred. Excellent interpersonal and customer service skills.
Problem-solving and critical thinking skills.
Excellent written and verbal communication skills.
Ability to quickly diagnose and resolve technical issues.
Ability to learn new technologies
Email Alert for Help Desk Technician - Full Time Evenings jobs in Hartford, CT, United States
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