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Immersive Dynamics Inc.
Boston, MA, United States
A product you can believe in. Immersive Labs is the leader in people-centric cyber resilience We have an exciting vision for cybersecurity - one that puts people at the center of cyber. Our cyber resilience SaaS platform is an agile, hands-on solution that helps teams continuously assess, build, and prove cyber capabilities through real-life simula
Job Source: Immersive Dynamics Inc.Qt Group
Boston, MA, United States
As an Enterprise Account Manager, you will be responsible for contacting Directors and VPs of Engineering in order to demonstrate the value of the Qt framework. As an Account Manager, you will help customers resolve their development issues while, delivering business outcomes and guiding them with a consultative sales approach. Job Responsibilitie
Job Source: Qt GroupAstound Broadband Business Solutions
Boston, MA, United States
Astound Broadband , the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a super
Job Source: Astound Broadband Business SolutionsTravelPerk
Boston, MA, United States
About Us We are TravelPerk: a scaling unicorn valued at $1.4 billion that has raised over $400m since our creation in 2015. Backed by world-class investors with portfolios including AirBnB, Stripe, Slack, Trello, Gusto, Twitter, Farfetch and Deliveroo, our team comprises A-players from the travel and technology industries. We've been named the
Job Source: TravelPerkAllego
Watertown, MA, United States
How you’ll make a difference: Allego is seeking a Senior Account Manager who will work with our largest and most complex enterprise accounts. As a Senior Account Manager at Allego, you’ll define, develop and implement customer strategies and management plans that expand the customer’s usage of the Allego platform and create customer evangelists of
Job Source: AllegoAstound Broadband Business Solutions
Arlington, MA, United States
Astound Broadband , the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a super
Job Source: Astound Broadband Business SolutionsAstound Broadband Business Solutions
Boston, MA, United States
Astound Broadband , the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a super
Job Source: Astound Broadband Business SolutionsSimilarWeb
Boston, MA, United States
Similarweb is the leading digital intelligence platform used by over 4,300 global customers. Our wide range of solutions are used by companies like Google, eBay, and Adidas. We help our customers succeed in today’s digital world, by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more. In 2021, we went
Job Source: SimilarWebBoston, MA, United States
Company Description
Our mission is to transform the way online learning experiences are created, managed, and delivered on a global scale. Our goal is to become the premier enterprise platform for organizations who need to train and engage with their customers. We are a fast-growing tech company - a people-first organization with a flexible, fun, hard-working environment.
Job Description
The Enterprise Account Manager role at Thought Industries, provides the opportunity to further develop your sales career in a people-first organization within a flexible, fun, hard working environment.
About Thought Industries:
Thought Industries is focused on building cutting edge technology with our customer training Platform for those who are driving the future of online learning. Our goal is to help them build, scale and deliver training and behavior change that leads to higher engagement, product proficiency, and customer retention.
About the Role:
The Account Manager is responsible for handling our client partners (accounts). The account manager must build and maintain a strong relationship with the client, as they will be the lead point of contact for all upsell and land and expand opportunities. The Account Management role is part of the Thought Industries Sales organization and is responsible for the overall customer experience, lifetime value and retention.
Who you are:
Results-driven mentality, with a bias for speed and action
Ability to multitask, prioritize, and manage time efficiently
Self-motivated and self-directed while also being goal-oriented and organized team player
Excellent interpersonal relationship skills
Strong analytical skills, with the ability to translate data into insights.
Excellent verbal and written communication skills; must be an active listener, a presenter, and a people-person
Comfortable in a startup environment: we move quickly and wear many hats in a dynamic environment
What You’ll Do:
Prospect for new business opportunities within client family tree structure
Maintain and grow an existing book of business.
Feel a sense of accomplishment as you are empowered to deliver in a dynamic, fun and fast-paced environment
Develop a solid and trusting relationship across clients within a given territory and within Thought Industries
Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement
Develop account plans and white space analysis to support 3x pipeline coverage across the portfolio
Maximize up-selling or cross-selling opportunities
Develop a complete understanding of account needs and anticipate account changes and improvements
Negotiate contracts with client and establish timeline of performance, including the SaaS renewal
Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
Analyze client data to provide customer relationship management
Expand relationships and bring in new clients
Qualifications
The Ideal Candidate will have the following:
7+ years of experience in B2B SaaS sales, management or strategic account management. Prior experience within the learning management/customer education industry.
Experience selling into large global organizations
Proven results of delivering client solutions and meeting sales and renewal goals
In-depth understanding of company strategic clients and their position in the industry
Extremely strong client management skills and ability to work with customers to demonstrate the value and power of the Thought Industries platform
Intellectually curious with a passion for what you do and a drive to succeed
Ability to build sales and business plans for new market segments within specified territories
Experience calling executives in marketing, sales, learning, and digital strategy
Adhere to the highest ethical standards and conduct, honors commitments, and treats people with kindness, compassion, trust and respect
Experience in the learning management software sales domain in the following areas: Software, Professional Training, Associations, Manufacturing, and Business Services.
Experience with SFDC, Gainsight and Zendesk is preferred
Strong G-suite skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.
Your information will be kept confidential according to EEO guidelines.
Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.
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Enterprise Account Manager jobs in Boston, MA, United States
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