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Microsoft
Charlotte, NC, United States
Come build community, explore your passions and do your best work at Microsoft with thousands of University graduates from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. Technical Support Engineer provides technical support to customers, partners, field
Job Source: MicrosoftSHI
Charlotte
**Job Summary** The Technical Support Lead will oversee IT Support, AV, and Desktop support, including installation, configuration, maintenance, troubleshooting, user support, system updates, collaboration, documentation, vendor coordination, and event support. The ideal candidate should have technical expertise in desktop support, AV systems, and
Job Source: SHISHI GmbH
Charlotte, NC, United States
Job Summary The Technical Support Lead will oversee IT Support, AV, and Desktop support, including installation, configuration, maintenance, troubleshooting, user support, system updates, collaboration, documentation, vendor coordination, and event support. The ideal candidate should have technical expertise in desktop support, AV systems, and net
Job Source: SHI GmbHBI-Tek LLC
Charlotte, NC, United States
Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Vision insurance BI-Tek develops, implements, and supports software used by local government agencies in the management of real estate and personal property appraisal, taxation, and tax collection. We’re currently
Job Source: BI-Tek LLCLuxer One Zoho
Charlotte, NC, United States
Job Description Who are we? At Luxer One, we're committed to making life simpler by automating package acceptance and providing solutions for the asynchronous exchange of items. Whether solving the problem at multifamily apartments, placing lockers in Libraries for convenient pickup, or solving package management challenges for corporate offices,
Job Source: Luxer One ZohoGong
Charlotte, NC, United States
Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated pl
Job Source: GongCivicEye
Charlotte, NC, United States
JOB SUMMARY CivicEye delivers modern, easy-to-use cloud software for communities and law enforcement that helps to save lives and increase security. The company combines a deep understanding of law enforcement and public safety with an unrivaled technology platform, bringing powerful and easy-to-use solutions to law enforcement, drug control, pros
Job Source: CivicEyeiQuor
Charlotte, NC, United States
We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like f
Job Source: iQuorHuntersville, NC, United States
POSITION SUMMARY : The Technical Sales Support Specialist will be responsible for supporting the sales team in managing and coordinating maintenance on equipment/attachment inventory, working with sales and service at branch locations to collaborate on maintenance/repairs needed. Handling new products, and various other responsibilities related to equipment sales and rentals. This role requires meticulous attention to detail, excellent organizational skills, and the ability to handle multiple tasks efficiently.
FLSA STATUS : The U.S. Fair Labor Standards Act (FLSA) requires employers to classify their employees as being either exempt or non-exempt for the purpose of being paid overtime wages. The essential duties of this job are such that the employee is classified according to the FLSA as a Non-Exempt employee.
EQUAL OPPORTUNITY: Ascendum makes recruitment, employment, promotional and all other People and Culture decisions without regard to race, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy (including childbirth and related conditions, including, but not limited to, lactation), disability, hair texture or protective hairstyle, veteran status, uniformed service, genetic information, or any other class or characteristic protected by applicable law. This policy applies to all aspects of employment that include but are not limited to hiring, promotion, training, transfers, job assignments, terminations, recalls, wage and salary administration, and application of all Company policies, procedures, and benefits.
TRAVEL REQUIREMENTS : Minimal, up to 10%
To perform the job successfully, the employee must be able to perform each essential duty of the job in a satisfactory manner, with or without reasonable accommodation. The essential duties of the job include the Responsibilities, Experience, Proficiencies, and Physical Demands described below.
RESPONSIBILITIES : Satisfactorily performing and/or achieving the following Responsibilities are essential duties of the job. Job duties are dispersed by Director of Sales.
Coordinating:
• Coordinate attachment installations, pre-delivery inspections, etc.
• Issue purchase orders (POs) to the Ascendum shops for repairs/maintenance
• Manage hold, reserved, and status updates for equipment.
• Participate in the process of sales/rental documents and ensure smooth handover for invoicing.
• Assist with various audits, including inventory and department audits.
New Products:
• Assist in managing Ascendum standard spec for new units and attachments.
• Assist with tracking spec/technical changes on equipment by the OEM.
• Assist with stocking level of attachments
• Source attachments based on customer requirements and specs.
Other:
• All other duties as assigned.
Requirements
• Experience and/or Education: Two-year degree or high school graduate with equivalent work experience.
• Computer Skills: The employee can use the equipment and software required to accomplish the responsibilities of this position. • • Strong knowledge of Microsoft Products such as Word, Excel, and Outlook.
• High proficiency in customer relationship skills.
• Experience in heavy equipment industry with similar products
• Strong organizational and multitasking skills.
• Attention to detail and accuracy in handling documentation.
• Excellent communication and interpersonal skills.
• Proficiency in data management and record-keeping.
• Familiarity with inventory management systems and CRM software.
• Knowledge of remarketing processes and equipment industry terminology.
• Ability to work independently and collaboratively in a dynamic environment.
• Strong problem-solving and decision-making abilities.
• Discretion in handling confidential company information.
PHYSICAL DEMANDS - Being able to meet the Physical Demands of the job is an essential duty of the job.
• While performing this job, the employee is regularly required to talk or hear.
• The position requires the ability to sit for long periods.
• Ability to operate office equipment such as computers, keyboards, and telephones.
• Manual dexterity and fine motor skills for tasks such as typing, filing, and handling paperwork.
• Visual acuity and ability to read and interpret documents.
• The position requires the ability to occasionally lift up to 10 pounds.
• Employees are expected to meet the Physical Demands of the job. If requested and deemed necessary, Ascendum Machinery will provide reasonable accommodation to a disabled employee to meet the Physical Demands of the job.
Email Alert for Technical Sales Support jobs in Huntersville, NC, United States
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