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Description/Job Summary
The Service Desk Analyst is responsible for providing telephone and in-person support for Firm applications, PCs, laptops, tablets, smartphones and telephone equipment.
Responsibilities/Duties
Diagnose individual and Firm-wide problems accurately, distinguishing between software, hardware and/or network issues
Apply expe
Job Title: IT Service Desk Analyst
Department: Information Technology
Reports To: IT Service Desk Manager
The IT Service Desk Analyst will be responsible for providing technical assistance and support to Win Staff and Clients related to the use of deployed IT equipment and applications. This includes, but is not limited to, providing remote and
Req #:
1893
Job ID:
13442
Job Location:
New York, NY
Zip Code:
10040
Category:
Information Technology
Agency:
MJHS Corporate
Status:
Regular Full-Time
Office:
Hybrid
Salary:
$55,733.90 - $69,667.37 per year
Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we
Our client, a major entertainment/media firm located in NYC (Midtown), is looking to hire Service Desk Analyst. This is a 12 month contract with the likelihood of extension. You will have a strong team, great work culture and true work/life balance.
This role will provide a helpful and friendly first and second point of contact for our Global Tech
About Lloyd
Founded in 1995, Lloyd is an IT consulting and services firm focused on client strategy, relationships, and responsiveness. Our commitment to our clients is to humanize their technology experience, to free them to build their businesses by taking the headaches out of technology. Our commitment to our Lloydians is to ensure that they su
IT Service Desk Analyst
New York, NY
About CRITEO [CRTO]
Criteo (CRTO), the leader in commerce marketing, is building the highest performing and open commerce marketing ecosystem to drive profits and sales for retailers and brands. 2,700 Criteo team members partner with 16,000 customers and thousands of publishers across the globe to deliver perfor
Principal Duties: Consultant is expected to work holidays if necessary as we are a 24/7 service desk. Schedule will be weekend night shift (Sat 8pm-9am, Sun 7pm-8am, Mon 8pm-8am). 80% remote/20% on-site position.
- Receive, prioritize, document and actively resolve end-user help requests
- Answer calls of e-mail contacts within the required serv
Description:
This Technology Service Provider for the various school districts throughout Westchester and Rockland Counties. Currently BOCES supports the student and teacher technologies within 40+ school districts. In addition, they have a centralized support team that provides infrastructure, telecommunications, systems, and service desk support
Job Source: TEKsystems
Service Desk Analyst
New York, NY, United States
Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence.
MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with technical issues or questions relating to computer hardware or software devices. Duties include taking phone calls from customers or communicating with them through messaging platforms, helping customers diagnose technical issues over the phone and speaking with them about installing hardware or software on their computers.
High School Diploma
A+ Certification Required
2 years of experience in the use and repair of PCs, laptops, printers, smartphones, and other computer peripherals
Use and installation of Microsoft Office 365 and Windows 10
Experience with remote desktop software
Knowledge of Outlook
Expert understanding of computer networking principals to troubleshoot issues
Ability to prioritize functions and tasks performed within the department in order to meet deadlines