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TEKsystems
Harrison
Description: This Technology Service Provider for the various school districts throughout Westchester and Rockland Counties. Currently BOCES supports the student and teacher technologies within 40+ school districts. In addition, they have a centralized support team that provides infrastructure, telecommunications, systems, and service desk support
Job Source: TEKsystemsTEKsystems
Harrison
Description: Our client is a Technology Service Provider for the various school districts throughout Westchester and Rockland Counties. Currently BOCES supports the student and teacher technologies within 40+ school districts. In addition, BOCES has a centralized support team that provides infrastructure, telecommunications, systems, and service de
Job Source: TEKsystemsWin (Women In Need)
New York, NY, United States
Job Title: IT Service Desk Analyst Department: Information Technology Reports To: IT Service Desk Manager The IT Service Desk Analyst will be responsible for providing technical assistance and support to Win Staff and Clients related to the use of deployed IT equipment and applications. This includes, but is not limited to, providing remote and
Job Source: Win (Women In Need)Simpson Thacher
New York, NY, United States
Description/Job Summary The Service Desk Analyst is responsible for providing telephone and in-person support for Firm applications, PCs, laptops, tablets, smartphones and telephone equipment. Responsibilities/Duties Diagnose individual and Firm-wide problems accurately, distinguishing between software, hardware and/or network issues Apply expe
Job Source: Simpson ThacherIntegrated Resources
New York, NY, United States
Principal Duties: Consultant is expected to work holidays if necessary as we are a 24/7 service desk. Schedule will be weekend night shift (Sat 8pm-9am, Sun 7pm-8am, Mon 8pm-8am). 80% remote/20% on-site position. - Receive, prioritize, document and actively resolve end-user help requests - Answer calls of e-mail contacts within the required serv
Job Source: Integrated ResourcesCriteo
New York, NY, United States
IT Service Desk Analyst New York, NY About CRITEO [CRTO] Criteo (CRTO), the leader in commerce marketing, is building the highest performing and open commerce marketing ecosystem to drive profits and sales for retailers and brands. 2,700 Criteo team members partner with 16,000 customers and thousands of publishers across the globe to deliver perfor
Job Source: CriteoMetropolitan Jewish Health System
New York, NY, United States
Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence. MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with tech
Job Source: Metropolitan Jewish Health SystemMJHS
New York, NY, United States
Req #: 1893 Job ID: 13442 Job Location: New York, NY Zip Code: 10040 Category: Information Technology Agency: MJHS Corporate Status: Regular Full-Time Office: Hybrid Salary: $55,733.90 - $69,667.37 per year Our Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we
Job Source: MJHSHarrison, NY, United States
Description:
This Technology Service Provider for the various school districts throughout Westchester and Rockland Counties. Currently BOCES supports the student and teacher technologies within 40+ school districts. In addition, they have a centralized support team that provides infrastructure, telecommunications, systems, and service desk support to their clients. The current service desk team is looking to bring on two temporary workers to assist with the start of school at the end of August.
The two technicians will be responsible for answering and escalating calls as they come into the service desk. The volume of tickets between August and Octobers grows 300%. Therefore, this person will be responsible for directing large amount of calls to the other service desk analyst and field staff. Light troubleshooting knowledge would be extremely helpful. This person needs a car and prior phone support experience. This role is SEASONAL and goes through October (there is a chance you could stay on board but it is not guaranteed). This is good for folks trying to get their foot in the door but the manager would not expect someone to leave their job for this as it is project based.
The manager explained customer service is the most important aspect of this role. Someone who can speak with end users while working in a high stress situation is crucial. Effective communication with the customer (end user) and internal team is extremely important in order to stay organized and provide the correct service levels to the community of end users.
Skills:
Moves, PC set up, Deployment, Migration, Remote Support,, Password Reset
Top Skills Details:
Moves, PC set up, Deployment, Migration
Additional Skills & Qualifications:
They must have a good demeanor around anyone they encounter and over the phone.
Experience Level:
Entry Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Email Alert for Service Desk Seasonal Analyst jobs in Harrison, NY, United States
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