Director of Operations

Minneapolis, MN, United States

Collaboration drives Nordson’s success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.

At Nordson Electronics Solutions we have big goals, an innovative spirit, and a vision to become the preferred partner to electronics manufacturers worldwide. If you believe in big goals, consider joining our team to help solve reliability challenges for the world's largest semiconductor, printed circuit board, and precision assembly manufacturers. Our fluid dispensing and surface treatment solutions help make reliable electronics an everyday reality – from mobile devices to the Internet of Things to self-driving vehicles, life-saving medical equipment, and beyond.

Essential Job Duties And Responsibilities

Strategic Planning

Develop and implement strategic and operational plans aligned with the Ascend strategy and overall business objectives.

Collaborate with executive leadership to ensure operational strategies support the company's long-term growth and profitability objectives.

Establish road maps that drive On Time Delivery/Cost of Poor Quality efficiencies.

Develop a clear plan for talent development and succession planning for critical roles.

Strategic sourcing plan, that leverages buy across all OSM and perhaps other operations within Nordson T&I. Work closely with central sourcing teams on key strategic themes, such as single PC supplier or frame suppliers.

Operational Leadership

Ensure all the operations are operating safely, and develops an open incident reporting culture.

Establishes best in class EHS operating principles, hazard reporting, 5S, and general site/facility housekeeping expectations and a general level of high safety culture.

Responsible for the establishment, implementation, and maintenance of the Quality Management System (QMS) across all divisional sites.

Owns the operational output, delivery and quality for all plants within the division.

Works closely with sales & R&D with respect to new products, and holds the whole team to account for the readiness of products for release to market.

Establishes clear Continuous Improvement plan in line with NBS Next principles. Drive, directly or indirectly, CI reviews, projects, etc in area responsibility.

Drives monthly CI reviews, in accordance with the NBS Next operating model. Works with the teams to establish robust CI projects that drive outcomes for OTD , COPQ and capacity.

Establishes a robust capacity model for all TOP products, that allows good modelling of demand hours versus capacity and feeds into the direct labour planning process.

Ensure costs are well understood and the plants are empowered to make decisions for the benefit of the customer. Hold regular plant P&L reviews to understand cost trends and work with the plant teams on potential cost control actions.

Drive improved inventory turns, through improved sourcing contracts, pull agreements with key suppliers. This also needs a robust input forecast, so sustained work with sales through the SIOP process is essential.

NBS Next Leadership

Plays an active role in all NBS Next Elements. This is critical to ensure the CI element is aligned with activities in terms of customer success, understanding the TOP products(Strategic discipline) and driving simplification in all areas of the business.

Owns the CI element for the division, and establish an operating rhythm that encourages employee engagement in the process through suggestion schemes or solution schemes. It is critical that the CI element is driven and supported by the Operations Director and successes are celebrated.

Organizational Leadership

Maintain annual objective plans with clearly defined initiatives, tactics and goals.

Lead actions required to drive target organizational agility objectives and alignment with overall company foundational attributes.

Ensure that roles and responsibilities are clear to all employees. Recognize and reward initiative, ingenuity, and perseverance. Develop and mentor operations managers.

Identify talent and talent gaps and establish a plan through the strategic process to close any identified gaps. Develop a medium-term succession plan that enables people to move roles with minimal impact to the business.

Work with the HR team to establish necessary training programs, from shop floor through the leadership level. Grow teams and individuals and make them feel proud to work the OSM and Nordson.

Essential

Education and Experience Requirements

A bachelor's degree or equivalent experience.

15+ years prior operations experience in a directly related field is essential.

Lean, Six Sigma essential – with > 5 years of proven experience (We need this person to Lead NBS Next and the CI initiatives globally.

Deep Operational Process Know-How – e.g. Planning, SIOP, MRP/ERP processes, Process Transfer Knowledge.

Functional Process Know How and Leadership experience: Quality, Sourcing, Purchasing, Materials Management, Production Engineering, NPI, Environmental, Health and Safety

Product Assembly experience; High technology system assembly experience essential, semiconductor manufacturing and PCBA manufacturing both are an added advantage

People Leadership experience. This role will lead > 150 people globally.

Multi-cultural leadership experience

Preferred Skills And Abilities

Open and approachable. Collaborative but also challenging, holding teams to account.

Ability to analyze data, whether costs or quality, and quickly conclude possible challenges.

Strong people leadership, with the ability to deliver good and bad news appropriately.

Ability to coach and develop key talent and let them grow through learning.

Strong verbal and written communication skills

Strong problem-solving ability, with a proven track record of bringing teams through a journey of improvement.

Must be willing to roll up sleeves and get into detail as needed, working with the plant teams.

Working Conditions and Physical Demands

Office or Manufacturing environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Required

Estimated 30% - 40%.

Global travelling will be required.

Nordson Corporation provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status or any other status protected by applicable federal, state, or local law. All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.Third party recruiters and agencies should not contact employees of Nordson or its subsidiaries directly. Any resumes sent to a hiring manager or submitted to Nordson employees are considered unsolicited and property of Nordson. Nordson will not pay a placement fee unless the agency or recruiter has a signed contract with Nordson’s Human Resources department in advance of submitting a candidate for consideration. Verbal and written approvals will not be considered a valid contract for service.

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