Account Manager
San Jose, CA, United States
We’re a growing company with a footprint that spans the country
4,000 Employees coast to coast
60 Locations in 25 states
25+ Years in business
$200M in annual sales
With a strong, stable foundation, you can look forward to growth opportunities with us.
Summary
The Account Manager is the main point of contact for our clients and assists the branch production team in obtaining high quality landscape services. The Account Manager is responsible for achieving revenue, profitability, and contract renewal goals through the delivery of outstanding service and strong client relationships while continuing to grow the branch's book of business through new sales/business development.
WHAT WILL YOU BE DOING?
Client Service and Retention
Drive customer satisfaction and retention by understanding the individual needs of our customers
Provide excellent service and communication in a constructive, courteous manner with a focus on problem solving
Promote high standards for customer service, safety, and LandCare’s culture and core values in a positive team environment
Provide organizational management, leadership and communication between client and production team in a timely fashion and work cooperatively to find delivery solutions
Maintain LandCare’s Landscape Quality Audit process in conjunction with Production Manager to identify property maintenance needs and enhancement opportunities
Create client proposals, contracts, and recommendations and estimates that are designed to meet each client’s objectives are accurately and appropriately prices
New Business Development
Identify new business opportunities by cultivating and maintaining business relationships with existing customers
Actively prospect for potential clients and pursue new business relationships
Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare
Benefits
Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:
Competitive base salary
Team based profit sharing program
401K with 3.5% company match
Company-provided vehicle
Medical, dental, and vision coverage
Paid Time Off Policy + 9 corporate holidays
Formal training and development program
This opportunity has a base range that represents a full-time annual salary of $65,000-90,000 (commensurate with experience).
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