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Vultron
San Francisco, CA, United States
Why Vultron Vultron is bringing the power of modern artificial intelligence and large language models to the government proposal development process. As an early member of the team, you’ll be part of a transformative company from its early stages. Exceptional Market Demand: Secured significant contracts with government and defense contractors ac
Job Source: VultronOomnitza, Inc.
San Francisco, CA, United States
As a Customer Success Manager, you are passionate about helping technology teams leverage the Oomnitza platform and knock down any hurdles blocking your customer’s success. We need a talented and motivated Customer Success Manager to manage a dedicated book of customers. As the Customer Success Manager you’re passionate about helping technology tea
Job Source: Oomnitza, Inc.Wiliot
San Francisco, CA, United States
Wiliot was founded by the team that invented one of the technologies at the heart of 5G. Their next vision was to develop an IoT sticker, a computing element that can power itself by harvesting radio frequency energy, bringing connectivity and intelligence to everyday products and packaging, things previously disconnect from the IoT. This revolutio
Job Source: WiliotSnapLogic
San Francisco, CA, United States
The Role: The Customer Success Manager (CSM) will be responsible for assisting SnapLogic’s North America West Enterprise customers in initial onboarding and use of the SnapLogic Intelligent Integration Platform. This role will be a single point of contact for priority response and escalation management and will take proactive ownership of critical
Job Source: SnapLogicPrime Roots, Inc.
Berkeley, CA, United States
Prime Roots is on the lookout for a Customer Success Manager who is deeply passionate about driving change in the plant-based food industry. This individual will play a pivotal role in advancing in-store excellence and consumer engagement through creative merchandising, comprehensive data analysis, and innovative promotional strategies. The positio
Job Source: Prime Roots, Inc.Memfault
San Francisco, CA, United States
You are an expert at discovery and understanding the customers’ needs You embody a customer-centric approach You have significant years of experience in a success role You have experience in the developer tools and infrastructure verticals You are excited about building a process from scratch You are multi-talented and want exposure to every aspect
Job Source: MemfaultSimilarTech Ltd.
San Francisco, CA, United States
We're passionate about technology and data - and how the combination of both can help our customers thrive. As a leading source of insights and data for the technology industry, we help thousands of companies that use our platform every day to grow their business by optimizing their industry knowledge and prospecting capabilities. With offices in T
Job Source: SimilarTech Ltd.R-Zero
San Francisco, CA, United States
About R-Zero R-Zero is on a mission to deliver a better future for all via safer, healthier shared indoor environments. Working here means you’ll help create a new category–one that bridges science, public health, and technology. You’ll ask why and achieve new outcomes, developing skills beyond your existing scope of expertise. You’ll join a diver
Job Source: R-ZeroOakland, CA, United States
[Full Time] Customer Success Manager at Great Question (United States) | BEAMSTART Jobs Customer Success Manager Great Question United States
Date Posted
26 Apr, 2023
Work Location
Oakland, CA, United States
Salary Offered
$90000 — $108000 yearly
Job Type
Full Time
Experience Required
3+ years
Remote Work
Yes
Stock Options
No
Vacancies
1 available
Great Question is hiring a Customer Success Manager to help us on our mission to democratize user research — helping companies talk to their customers more to ensure they build software that people want!
A well-funded seed-stage startup backed by Y Combinator and Funders Club, we're looking for an experienced Customer Success Manager with B2B SaaS experience to join our high-performing, fully remote team.
This is an opportunity to get in early, work on an interesting problem, have a huge impact on the technology and culture of an early-stage company, and shape the future of how teams build software through research.
This is a remote role open to anyone able to work within North American time zones.
This position is focused on onboarding new customers, building long-lasting partnerships with customers, and expanding accounts over time.
One of the keys to success in this position: You need to have the discipline to work independently and have a passion for the Research industry or have the drive to want to learn the business.
The Opportunity As an early member of our customer experience team, you’ll be a crucial asset in our journey.
Engage with new Great Question users and customers to uncover the problems they’re looking to solve and help them derive immediate value from our solution
Manage a portfolio of customer accounts, including running trainings, holding QBRs, and achieving expansion revenue targets
Collaborate with Sales, Research, and Marketing teams to proactively identify opportunities for expansion, education, and engagement
TL;DR—make sure our customers immediately have a positive experience (and grow these partnerships for the long haul)
About you Bachelor’s degree in Journalism, Business, Marketing, Humanities, or Social Studies
2 - 3 years of total work experience at a SaaS company
1+ year of experience managing customer relationships
1+ year of experience in a revenue-generating role (e.g. sales, business development, customer success, account management)
Inquisitive. You love asking the right questions to uncover insights and findings that can influence business decisions.
Customer-centric. You care that our newest customers and users have a positive experience working with us—right away.
High conviction. When you're in, you're all in. You take pride in your work and are passionate about delivering your best work.
You have a coachable, can-do attitude and are known to excel under pressure
Experience and genuine enthusiasm for working in a startup environment
Proven ability to effectively work remotely and excel in a remote work setting
You consistently demonstrate excellence in your work, being dependable, hard-working, focused, determined, and accountable
Bonus points UX, Customer, Market, or other research experience
Benefits Competitive Salary + Equity
Medical Insurance - Large Company Contribution
Always Remote
Education stipends
Flexible PTO and Holidays
Offsites, Regular Team Events, Virtual Gatherings, and more.
About Great Question User research on autopilot. Company Size: 1 - 5 People Year Founded: 2020 Country: United States Company Status: Actively Hiring Looking for Partners Looking for Clients Raising Funds Share This Job
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Customer Success Manager jobs in Oakland, CA, United States
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