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The Michael's Companies
Charlotte, NC, United States
Customer Experience Manager PT page is loaded Customer Experience Manager PT Apply locations Charlotte-10239 Perimeter Pkwy time type Part time posted on Posted 2 Days Ago job requisition id R00245651 Store - Charlotte - NorthLake, NCDeliver a customer centric shopping experience by managing and
Job Source: The Michael's CompaniesThe Michael's Companies
Charlotte, NC, United States
Retail Customer Experience Manager page is loaded Retail Customer Experience Manager Apply locations Charlotte-7836 Rea Road time type Full time posted on Posted 2 Days Ago job requisition id R00251568 Store - CHLT-STONECREST, NCDeliver a customer centric shopping experience by managing and delivering effective f
Job Source: The Michael's CompaniesRobinhood
Charlotte, NC, United States
**Customer Experience Manager** at Robinhood Charlotte, NC ****Join a leading fintech company thats democratizing finance for all.**** Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers, removing fees, and providing great
Job Source: RobinhoodFive Below
Charlotte, NC, United States
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll
Job Source: Five BelowMichaels Stores
Charlotte, NC, United States
Customer Experience Manager :: no experience required:: page is loaded **Customer Experience Manager :: no experience required::** **Customer Experience Manager :: no experience required::** locationsConcord-8066 Concord Mills Blvd time typeFull time posted onPosted Today job requisition idR00127053 Store - Concord, NC**We're here for t
Job Source: Michaels StoresMichaels Stores
Charlotte, NC, United States
Customer Experience Manager FT page is loaded **Customer Experience Manager FT** **Customer Experience Manager FT** locationsGlen Allen-9856 W Broad St time typeFull time posted onPosted Today job requisition idR00118099 Store - RICHMOND-BROAD, VA**We're here for the Makers! Come be a part of the team where innovation and teamwork come
Job Source: Michaels StoresThe Michael's Companies
Charlotte, NC, United States
Customer Experience Manager FT page is loaded Customer Experience Manager FT Apply locations Charlotte-10239 Perimeter Pkwy time type Full time posted on Posted 2 Days Ago job requisition id R00245655 Store - Charlotte - NorthLake, NCDeliver a customer centric shopping experience by managing and
Job Source: The Michael's CompaniesAmerican Tire Distributors
Huntersville, NC, United States
Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent d
Job Source: American Tire DistributorsCharlotte, NC, United States
Retail Customer Experience Manager PT page is loaded Retail Customer Experience Manager PT Apply locations Charlotte-7836 Rea Road time type Part time posted on Posted 2 Days Ago job requisition id R00251571 Store - CHLT-STONECREST, NCDeliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Educate customers on the Voice of Customer (VOC) survey
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Participate in the truck unload, stocking, and planogram (POGs) processes
Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
Perform Store In Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members
Cross trained in Custom Framing selling and production
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
Retail and/or customer service experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
To review a comprehensive list of benefits, please visit Michaels Benefits (MIKBenefits.com)
CO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT, WA and RI . (MIKBenefits.com)
For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Similar Jobs (1) Retail Customer Experience Manager locations Charlotte-7836 Rea Road time type Full time posted on Posted 2 Days Ago
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Retail Customer Experience Manager PT jobs in Charlotte, NC, United States
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