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The Michael's Companies
Charlotte, NC, United States
Customer Experience Manager FT page is loaded Customer Experience Manager FT Apply locations Charlotte-10239 Perimeter Pkwy time type Full time posted on Posted 2 Days Ago job requisition id R00245655 Store - Charlotte - NorthLake, NCDeliver a customer centric shopping experience by managing and
Job Source: The Michael's CompaniesRobinhood
Charlotte, NC, United States
**Customer Experience Manager** at Robinhood Charlotte, NC ****Join a leading fintech company thats democratizing finance for all.**** Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers, removing fees, and providing great
Job Source: RobinhoodFive Below
Charlotte, NC, United States
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they’ll
Job Source: Five BelowMichaels Stores
Charlotte, NC, United States
Customer Experience Manager page is loaded **Customer Experience Manager** **Customer Experience Manager** locationsCharlotte-4337 Park Rd time typePart time posted onPosted Today job requisition idR00128600 Store - CHLT-PARK ROAD, NC**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to s
Job Source: Michaels StoresMichaels Stores
Charlotte, NC, United States
Customer Experience Manager :: no experience required:: page is loaded **Customer Experience Manager :: no experience required::** **Customer Experience Manager :: no experience required::** locationsConcord-8066 Concord Mills Blvd time typeFull time posted onPosted Today job requisition idR00127053 Store - Concord, NC**We're here for t
Job Source: Michaels StoresAmerican Tire Distributors
Huntersville, NC, United States
Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent d
Job Source: American Tire DistributorsThe Michael's Companies
Charlotte, NC, United States
Retail Customer Experience Manager page is loaded Retail Customer Experience Manager Apply locations Charlotte-7836 Rea Road time type Full time posted on Posted 2 Days Ago job requisition id R00251568 Store - CHLT-STONECREST, NCDeliver a customer centric shopping experience by managing and delivering effective f
Job Source: The Michael's CompaniesThe Michael's Companies
Charlotte, NC, United States
Customer Experience Manager PT page is loaded Customer Experience Manager PT Apply locations Charlotte-10239 Perimeter Pkwy time type Part time posted on Posted 2 Days Ago job requisition id R00245651 Store - Charlotte - NorthLake, NCDeliver a customer centric shopping experience by managing and
Job Source: The Michael's CompaniesCharlotte, NC, United States
Customer Experience Manager FT page is loaded **Customer Experience Manager FT**
**Customer Experience Manager FT**
locationsGlen Allen-9856 W Broad St time typeFull time posted onPosted Today job requisition idR00118099 Store - RICHMOND-BROAD, VA**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!**
**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omni channel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.**Major Activities**
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of the class and in-store events in accordance with Company program
* Lead the Omni channel processes
* Manage and execute shrink and safety programs
* Train, observe and coach customer experience team (sales floor and cashier) to achieve results, participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others
* Acknowledge customers, help locate product and provide solutions
* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross trained in Custom Framing selling and production
**Other duties as assigned**
**Preferred Type of experience the job requires**
* Retail management experience preferred
**Physical Requirements**
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* regular bending, lifting, carrying, reaching and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
**Work Environment**
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
**Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.**
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Customer Experience Manager FT jobs in Charlotte, NC, United States
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