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A.P. Mller - Maersk A/S
Charlotte, NC, United States
Customer Experience Manager Charlotte, NC Are You Ready to Navigate the Future of Global Trade? Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility and continuously setting new standards for efficiency, sustai
Job Source: A.P. Mller - Maersk A/SRobinhood
Charlotte, NC, United States
**Customer Experience Manager** at Robinhood Charlotte, NC ****Join a leading fintech company thats democratizing finance for all.**** Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers, removing fees, and providing great
Job Source: RobinhoodThe Michael's Companies
Charlotte, NC, United States
Customer Experience Manager PT page is loaded Customer Experience Manager PT Apply locations Charlotte-10239 Perimeter Pkwy time type Part time posted on Posted 2 Days Ago job requisition id R00245651 Store - Charlotte - NorthLake, NCDeliver a customer centric shopping experience by managing and
Job Source: The Michael's CompaniesAmerican Tire Distributors
Huntersville, NC, United States
Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent d
Job Source: American Tire DistributorsThe Michael's Companies
Charlotte, NC, United States
Customer Experience Manager FT page is loaded Customer Experience Manager FT Apply locations Charlotte-10239 Perimeter Pkwy time type Full time posted on Posted 2 Days Ago job requisition id R00245655 Store - Charlotte - NorthLake, NCDeliver a customer centric shopping experience by managing and
Job Source: The Michael's CompaniesThe Michael's Companies
Charlotte, NC, United States
Retail Customer Experience Manager page is loaded Retail Customer Experience Manager Apply locations Charlotte-7836 Rea Road time type Full time posted on Posted 2 Days Ago job requisition id R00251568 Store - CHLT-STONECREST, NCDeliver a customer centric shopping experience by managing and delivering effective f
Job Source: The Michael's CompaniesMichaels Stores
Charlotte, NC, United States
Customer Experience Manager FT page is loaded **Customer Experience Manager FT** **Customer Experience Manager FT** locationsGlen Allen-9856 W Broad St time typeFull time posted onPosted Today job requisition idR00118099 Store - RICHMOND-BROAD, VA**We're here for the Makers! Come be a part of the team where innovation and teamwork come
Job Source: Michaels StoresVaco
Charlotte, NC, United States
Remote Senior IT Project Manager (Multiple Openings) Job Summary: Due to a recent merger, this organization is quickly growing along with its need for talented, experienced IT project managers to enhance the Bank's technological capabilities. This individual must leverage in-depth business and technical knowledge to manage the execution and admin
Job Source: VacoCharlotte, NC, United States
Customer Experience Manager :: no experience required:: page is loaded **Customer Experience Manager :: no experience required::**
**Customer Experience Manager :: no experience required::**
locationsConcord-8066 Concord Mills Blvd time typeFull time posted onPosted Today job requisition idR00127053 Store - Concord, NC**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!**
**Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.**
**To review a comprehensive list of benefits, please visit**
**CT and CO only -To review pay ranges for the position you are applying for, please visit**
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omni channel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.**Major Activities**
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of the class and in-store events in accordance with Company program
* Lead the Omni channel processes
* Manage and execute shrink and safety programs
* Train, observe and coach customer experience team (sales floor and cashier) to achieve results, participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organizations vision and values; projects a positive image and serves as a role model for others
* Acknowledge customers, help locate product and provide solutions
* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross trained in Custom Framing selling and production
**Other duties as assigned**
**Preferred Type of experience the job requires**
* Retail management experience preferred
**Physical Requirements**
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* regular bending, lifting, carrying, reaching and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
**Work Environment**
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings
**Applicants in the U.S. and Canada must satisfy federal, state, provincial and local legal requirements of the job.**
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Customer Experience Manager :: no experience required:: jobs in Charlotte, NC, United States
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