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Vice President, User Experience

Austin, TX, United States

Vice President, User Experience

About the Company

Top-tier global tax & software services provider

Industry

Financial Services

Type

Privately Held, VC-backed

Founded

1991

Employees

1001-5000

Funding

$26-$50 million

Categories

Consulting & Professional Services

Financial Services

Accounting & Accounting Services

Business Services

Finance

Consulting

Risk Management

Specialties

Tax Services

Consulting

Risk Management

Strategic Planning

Property Tax

Abandoned and Unclaimed Property

Tax Compliance

Credits and Incentives

Tax Software

Business License Tax

Captive Insurance

Employment Tax

Fuels and Excise Tax

Income Tax

Insurance Tax

Severance Tax

Tax Technology

Transaction Tax

Value-Added Tax

Government Grants and Incentives

and Scientific Research and Experimental Development

About the Role

The Company is seeking a Vice President of User Experience (VP of UX) to lead the development and execution of a comprehensive UX strategy that aligns with the company's goals and objectives. The successful candidate will be responsible for shaping the overall user experience strategy, ensuring that the products deliver intuitive, engaging, and delightful experiences to customers. This role involves leading a talented team of UX professionals, including designers, researchers, and architects, and driving innovation and excellence in product design and usability. Key responsibilities include team leadership, product design oversight, user research management, cross-functional collaboration, UX governance, and metrics-driven optimization.Candidates for the VP of UX position at the company should have a Bachelor's or Master's degree in a relevant field, with a preference for an MBA or equivalent business experience. A minimum of 10 years' in UX design, including at least 6 years' in a leadership role within a SaaS or technology-driven organization, is required. The ideal candidate will have a deep understanding of user-centered design principles, information architecture, interaction design, and usability best practices, as well as a strong portfolio demonstrating successful UX design projects. Proficiency in design tools such as Sketch, Figma, and Adobe Creative Suite is essential, and experience with agile development and collaboration with product management and engineering teams is a must. The role demands excellent communication, interpersonal skills, and the ability to build consensus among cross-functional teams.

Hiring Manager Title

Head of Product Management

Travel Percent

10%

Functions

Product Management

Engineering

Information Technology

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