User Experience Designer

Austin, TX, United States

What Digital Marketing & eCommerce contributes to Cardinal Health

Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. Marketing implements the strategy through developing, commercializing and monitoring the appropriate products and services. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders to improve the front-end experience.

Digital Marketing & eCommerce is responsible for developing and driving digital marketing campaigns and strategies that meet and/or exceed business objectives and provide additional insight about our customers across all digital channels while making it easy for a user and/or customer to accomplish their intended task(s) and deliver a high-level of customer satisfaction when engaging with the company online.

Job Summary

The User Experience (UX) Designer plays an integral role to lead the onsite customer experience strategy and implementation for Edgepark for both our B2C and B2B customers. In this multi-faceted role, the UX designer defines the form and function of the web, desktop, and mobile applications. The candidate must be results-oriented, capable of executing plans despite challenges. Cross-functional collaboration is a must, especially with development, product management, marketing, and commercial teams.

Responsibilities

Leads the design for new experiences and improvements of existing experiences.

Quickly iterates on multiple interactive design solutions and work through details.

Advocates for design solutions, highlighting inputs that influenced the decisions including business and user goals, demographic and usage data, and research findings.

Develops high level, detailed storyboards, mock-ups, and prototypes to effectively communicate interaction and design ideas.

Conducts testing of applications, websites, and other technologies to assess user experience and design, and ensure compliance.

Builds storyboards to conceptualize designs and accurately convey project plans to all stakeholders.

Creates standard work processes for customer research through various strategies and platforms to gather voice of the customer and ensure ease of use on all stores.

Applies creativity and expertise to design for future-state, high-level platform strategy.

Delivers work that’s not only user-friendly, aesthetically engaging, but which also produces results.

Works alongside engineers and product managers throughout all stages of the production cycle.

Develops and maintains detailed user-interface specifications.

Presents design work to multiple teams and senior leadership for review and feedback.

Qualifications

5+ years of experience in product or user experience design preferred

Bachelor's degree in related field, or equivalent work experience, preferred

2+ years of experience designing and prototyping responsive web, digital products or applications preferred

Formal education and/or training certifications preferred

Domain expertise in the healthcare industry, a plus

Strong foundational understanding of user experience best practices in transaction-oriented applications

Proven experience with user-centered design processes based on data analysis

Practical understanding of the technologies used to build rich eCommerce applications

Strong communication skills to persuade and collect buy-in from stakeholders at all levels, while also accepting input

What is expected of you and others at this level

Lifelong learner to stay up to date on all new user experience and design trends and the ability to translate to our use-cases

Proficient in visual design and storyboarding programs, like Figma

Capable of multi-tasking and balancing short-term projects while keeping long-term strategic goals in mind

Continuously challenge the status quo to thoughtfully drive towards the optimal user experience

Leads UX-centered opportunities across enterprise and project teams; working collaboratively to synthesize inputs and effectively communicate both early-stage and refined UX early concepts

Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects

May contribute to the development of policies and procedures

Works on complex projects of large scope

Develops technical solutions to a wide range of difficult problems

Solutions are innovative and consistent with organization objectives

Completes work; independently receives general guidance on new projects

Work reviewed for purpose of meeting objectives

May act as a mentor to less experienced colleagues

Anticipated salary range: $$78,500 - $112,100

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with myFlexPay

Flexible spending accounts (FSAs)

Short- and long-term disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Application window anticipated to close: 08/12/2024 *if interested in opportunity, please submit application as soon as possible.

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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