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Luxury Sales Consultant

Houston, TX, United States

About SaleenArt USA:

Designed by Selin Esendemir Abdian in Istanbul, Turkey, each SaleenArt piece offers a contemporary take on design while honoring the past with primarily traditional silhouettes and a production process handed down from generation to generation. An atelier of 34 artisans in the Kütahya region of Turkey, 87% of whom are women, carefully handcraft Selin’s innovative designs at each stage of production, resulting in heirloom quality ceramics of old-world perfection. Our U.S. operation is located in Houston, TX: home to our gallery and warehouse. Our gallery is a friendly space to emerging artists and community organizations who help us fill our gallery with conversation, collaboration, and connection. Our team consists of multi-talented individuals who contribute their skills in operations, sales, marketing, event planning, and client development; bringing to the table their unique personalities, life experiences, and perspectives to bring SaleenArt to the American market.

About the position:

The Sales Associate is responsible for generating sales, providing outstanding client service following Company guidelines, building a client base, supporting in-store events, performing routine operational tasks as assigned by the Boutique Manager, maintaining the overall appearance of the store, and safeguarding Company assets.

Responsibilities:

·      The Sales Associate is responsible for generating sales, providing outstanding client service in accordance with Company guidelines, building a client-base, supporting in-store events, performing routine operational tasks as assigned by the Boutique Manager, maintaining the overall appearance of the store and safeguarding Company assets

·      Achieves monthly and annual sales targets by utilizing in-depth, updated product knowledge, selling and customer service skills

·      Maintains client book

·      Regularly follows up with clients and meets monthly clienteling sales goals

·      Assists owner with the execution of store marketing initiatives

·      Provides superior customer service

·      Knowledgeable of store layout, current merchandise assortment and able to direct Customers to the appropriate area

·      Answers all customer questions, and offers alternate product if the requested product is not available

·      Seeks assistance when unable to fully meet customer needs

·      Sends thank you notes to customers within two weeks of a purchase

·      Maintains store log of customer product requests

·      Understands and adheres to all store operational procedures including, but not limited to, opening and closing guidelines, inventory display and presentation guidelines, shipping/receiving policies, etc.

·      Conduct regular inventory counts.

·      Reconciles all discrepancies with the owner daily

·      Ensures store maintenance, presentation, and organization

·      Exhibits proficiency in computer programs used by the Company including Quick Books, Square, and Outlook

·      Responsible for opening and/or closing store

·      Ensures all opening/closing procedures are accomplished

·      Receives any delivered product into inventory and makes sure it is merchandised correctly

Qualifications:

·      Innovative with a mindset that generates a variety of approaches to problem solving including new and novel ideas.

·      Selling skills with the ability to meet monthly personal sales goals

·      Strong clienteling/customer development skills

·      Customer focus: Dedicated to meeting customer expectations and requirements within Company policy parameters

·      Ability to learn and effectively convey product information

·      Previous clienteling experience

·      Demonstrated ability to communicate and engage with customers, co-workers, and business contacts in a courteous and professional manner

·      Ability to develop extensive brand and product knowledge

·      Ability to type and use e-mail required

·      Ability to work varied hours/days, including nights and weekends on a weekly basis is required

Equal Opportunity Employer:

The Company provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

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