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Brooksource
Columbus, OH, United States
As a Service Desk Analyst for Brooksource's Private Aviation Client, you will be responsible for troubleshooting application or device problems; determine if solution is known and publish resolutions or workarounds in Service Now Incident, Problem or Knowledge management. As the Service Desk Analyst, you will provide tiers one/two/three support for
Job Source: BrooksourceSOC
Columbus, OH, United States
Network Systems Analyst III needed for a Contract-to-Hire opportunity with SOC's client to work in Columbus, OH. Job Summary With general direction, analyses of LAN/WAN systems, including planning, designing, evaluation, and selection of operating systems / protocol suites. Resolves complex inter-operability problems to maintain operations across a
Job Source: SOCLyra Technology Group
Columbus, OH, United States
Lyra Technology Group is looking for a full-time Service Desk Technician to join the team at one of our operating companies, Arnet Technologies, located in Columbus, OH. This opportunity will focus on troubleshooting and servicing IT hardware and software installations for a portfolio of clients. A bit about Lyra… Lyra Technology Group is a famil
Job Source: Lyra Technology GroupLighthouse Behavioral Health Solutions
Columbus
Job Description Job Description Salary: $79,000 - $123,000 annually DOE Lighthouse Behavioral Health Solutions (LBHS) provides individual, outpatient, intensive outpatient, partial hospitalization, residential, psychiatric services, and medication assisted treatment for mental health and substance abuse treatment needs. We are a treatment facility
Job Source: Lighthouse Behavioral Health SolutionsLighthouse Behavioral Health Solutions
Columbus, OH, United States
Lighthouse Behavioral Health Solutions (LBHS) provides individual, outpatient, intensive outpatient, partial hospitalization, residential, psychiatric services, and medication assisted treatment for mental health and substance abuse treatment needs. We are a treatment facility that prides itself in a welcoming and compassionate approach to substanc
Job Source: Lighthouse Behavioral Health SolutionsLingaTech
Blacklick
Job Description Job Description Remote 40 hours per week / 5 days per week 1 Year Contract Required Skills: Experience with ServiceNow, Salesforce, or similar ticketing systems. 3 years of Call Center experience 1 year of help desk or call center technical Support experience High school diploma or GED required. Ability to type 40+ WPM Respons
Job Source: LingaTechCreative Financial Staffing
Worthington, OH, United States
Help Desk Specialist Onsite Summary: Provide desktop/laptop, mobile device, and application support to end-users. Responsibilities include customer service, incident management, issue resolution, system administration, inventory management, and documentation. Key Responsibilities: Provide Tier 1 and 2 support for hardware, software, and applicatio
Job Source: Creative Financial StaffingLinear 1 Technologies
Dublin
Job Description Job Description Salary: $70,000 General Summary: Our new IT Support and VoIP Engineer should be strong in all the most common and popular technologies, located in the Columbus, OH area, and eager to support an array of clients. The time spent in the role will be primarily in house (in Dublin, OH) and occasional client visits. In a
Job Source: Linear 1 TechnologiesColumbus, OH, United States
Classification Title Service Desk Technician
Division Innovation & Technology
Department Technology Services
GENERAL SUMMARY
Provides first level technical support, works to resolve technical support issues in a prompt and professional manner. Performs system installs, repairs, as well as provides computer information responses over email, phone, and in person as needed. Completes equipment setup, handles account renewal or termination, revises support procedures, and suggests changes as needed.
ESSENTIAL DUTIES & RESPONSIBILITIES
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
• Undertake maintenance of computer hardware, software, and other equipment at regular intervals.
• Install, assess, troubleshoot, maintain, and upgrade computers
• Test and assess issues related to computer software and hardware, including operating systems. • Performs unattended/silent installs of Windows operating systems and business partner required applications.
• Conducts remote or in-person set-ups, desktop administration, and/or troubleshooting of incidents and coordinates incident resolutions between business partners, tenants, and external vendors.
• Performs inventory management and control.
• Performs onboarding/offboarding of employees and contractors. Assists with Orientation.
• Assists on projects as needed.
• Follows policies on installations, application distributions, and change management.
• Document user requests and update user tickets with the status of the issues.
• Develops and improves industry best practices and standards for deploying enterprise desktop technologies.
• Create support documentation to assist users with troubleshooting common issues.
• Performs related work as required.
QUALIFICATIONS
Required Education and Experience
• Associates Degree in Information Technology, Computer Science, or a related field preferred
• Two (2) to five (5) years of experience with computer and software troubleshooting
Preferred Licenses or Certifications
• Microsoft Certified Solutions Associate or CompTIA A+ certifications preferred
KNOWLEDGE, SKILLS AND ABILITIES:
• Experience with Active Directory
• Experience with OS administration, configuration, and management
• Experience with hardware and software support
• Experienced in providing technical support and assistance to end users for IT-related technology
• Strong organizational skills necessary to complete work in an efficient and timely manner
• Ability to work well under stress
• Good analytical and problem-solving skills
• Prepare and maintain documentation to communicate technical information
• Ability to work on issues independently, yet work well within a team
• Effectively speak, write, and understand the English language. Excellent verbal and written communication skills
• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
• Maintain the confidentiality of information and professional boundaries
Onsite Columbus OH
Email Alert for IT Systems Tech jobs in Columbus, OH, United States
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