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CEFALY Technology
Darien, CT, United States
CEFALY Technology is hiring a Customer Support Representative to join our Customer Service team to provide an excellent customer experience. This is a hybrid position based in Darien, CT. What you'll be doing: As the Customer Support Representative, you will directly contribute to the success of the organization by delivering a world-class custom
Job Source: CEFALY TechnologyCuraleaf
Stamford, CT, United States
Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company and its brands, including Cur
Job Source: CuraleafDedrone
Norwalk, CT, United States
Customer Support Manager(m/f/x) Location: Sterling, VA Introduction Dedrone is the world’s most trusted smart airspace security company. Hundreds of commercial, government and military customers around the world rely on Dedrone’s comprehensive, command and control (C2) solution to protect against the persistent and escalating threat from drones
Job Source: DedroneSysdyne Technologies
Stamford, CT, United States
Sysdyne Technologies is seeking a Customer Support Specialist to join the Support team. As a Customer Support Specialist, you will work within cross functional teams to resolve customer needs in a timely manner. You will actively listen, understand, troubleshoot, and communicate specific customer needs. This position can be based out of our Stamfor
Job Source: Sysdyne TechnologiesJobTarget - Demo
Stamford, CT, United States
JobTarget is looking for a customer service representative to join our team in our Stamford office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer inter
Job Source: JobTarget - DemoHarvest Hill Beverage Company
Stamford, CT, United States
About Harvest Hill: Harvest Hill Beverage Company is one of the nation’s largest independent branded beverage producers, delivering consistent annual revenue growth, with sales of just under $1 billion. The company was formed in June 2014 with the acquisition of Juicy Juice, and further expanded with 3 subsequent acquisitions which were consolidate
Job Source: Harvest Hill Beverage CompanyVasuAgency
Stamford, CT, United States
If you are interested in working with an amazing team, with full training from the ground up, weekly pay, and flexible hours, read below. We are looking to hire 3 new team members by the end of this week. When you apply, please check your email for interview options. Our ideal candidate is a person who is flexible, adaptable and trainable. A pers
Job Source: VasuAgencyOdyssey Logistics
Milford, CT, United States
**Customer Service Representative** New Milford, CT, USA Req #1552 Monday, January 31, 2022 The Customer Service Representative is responsible for providing superior customer service within established company guidelines and procedures. The associate will assist in directing customer inquiries to the correct department, provide solutions to custome
Job Source: Odyssey LogisticsNorwalk, CT, United States
Job Description
Under the direction of the Customer Service Manager, the Customer Support Representative:
Adheres to the organization's Service Level Agreement by providing timely responses to incoming customer support tickets. These tickets range from basic to moderately complex application and browser related issues.
Ensures a high level of customer satisfaction by communicating clearly and accurately.
Logs all customer contact in the support ticketing system and maintains complete and accurate information.
Develops and maintains strong technical and business expertise of the SmartEquip applications.
Develops and maintains a strong understanding of customer's requirements and processes.
Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
Qualifications Bachelor's Degree preferred, High School Diploma or equivalent required.
Minimum 3 years' experience in a customer support environment.
Hands-on experience supporting web-based applications.
Excellent customer facing skills with the ability to deal with varying customer skill levels patiently and politely.
Relational database, SQL, and troubleshooting skills required.
Microsoft Office Suite Experience.
Experience with the purchase to pay process preferred.
Superior written and verbal communication skills.
A passion for a high level of customer satisfaction.
Ability to work in a fast-paced, performance driven environment.
Willing to work non-standard business hours when necessary (24 hour coverage).
Multilingual a plus.
About Us
Ritchie Bros. (NYSE and TSX: RBA) is a global asset management and disposition company, offering customers end-to-end solutions for buying and selling used heavy equipment, trucks and other assets in numerous industries including construction, transportation, agriculture, energy, oil and gas, mining, and forestry. Our mission is to create compelling business solutions for the world's builders to easily and confidently exchange equipment. Learn more about us at: https://www.ritchiebros.com/
About the Team
As a global company, our corporate teams support billions of dollars in equipment sales every year.
In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives.
Every day your work will make a difference in the way we run our business and the in the way customers interact with us.
Email Alert for Customer Support Representative jobs in Norwalk, CT, United States
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