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JobTarget - Demo
Stamford, CT, United States
JobTarget is looking for a customer service representative to join our team in our Stamford office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer inter
Job Source: JobTarget - DemoCuraleaf
Stamford, CT, United States
Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company and its brands, including Cur
Job Source: CuraleafGoodway Technologies Corporation
Stamford, CT, United States
Job Description Job Description During its 55-year history Goodway Technologies employs a highly motivated workforce that develops and markets revolutionary industrial maintenance solutions to companies in the commercial HVAC, manufacturing, power generation, and other industrial applications all over the world. We are seeking a highly organized
Job Source: Goodway Technologies CorporationPrestige Industries
Melville, NY, United States
We are a rapidly expanding promotional marketing firm that has recently signed a contract with a brand new Fortune 500 Client. Our personalized, interactive promotional campaigns call for energetic Marketing Representatives to assist in providing brand awareness for our clients and their services. Due to our rapid expansion, we have several LOCAL e
Job Source: Prestige IndustriesPrestige Industries
Melville, NY, United States
We are a rapidly expanding promotional marketing firm that has recently signed a contract with a brand new Fortune 500 Client. Our personalized, interactive promotional campaigns call for energetic Marketing Representatives to assist in providing brand awareness for our clients and their services. Due to our rapid expansion, we have several LOCAL e
Job Source: Prestige IndustriesIntelliShift
Commack, NY, United States
We’re IntelliShift , a rapidly growing B2B SaaS company with 20 years of expertise in fleet management technology. IntelliShift is the fleet intelligence platform for safety and operations teams, and we empower construction, utilities, field services, and last mile delivery businesses to make the intelligent shift from siloed data using point solu
Job Source: IntelliShiftEnumerate
Stamford, CT, United States
Job Description Job Description Enumerate is looking for a Customer Support Specialist to join our team! Are you someone who loves being the go-to for questions or needs of customers? Do you get excited about supporting a simple, expert, and powerful software solution? Our team handles email and phone-based tickets, all tracked in the suppo
Job Source: EnumerateFlexJobs
Glen Head
Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500 - no ads, junk, or scams. Plus get exclusive acce
Job Source: FlexJobsStamford, CT, United States
Sysdyne Technologies is seeking a Customer Support Specialist to join the Support team. As a Customer Support Specialist, you will work within cross functional teams to resolve customer needs in a timely manner. You will actively listen, understand, troubleshoot, and communicate specific customer needs. This position can be based out of our Stamford, CT office or remote and will report to the Customer Service Lead.
1-2 years related work experience is required. Excellent communication skills are necessary.
Ready mix industry experience, preferred.
Computer knowledge a must. Experience as a PC or network technician is a plus.
Understanding of software development and software implementation projects
Proven ability to work collaboratively and solve problems creatively.
Excellent analytical skills and resourcefulness.
Strong interpersonal skills and requisite diplomacy to work with clients as well as internal team members
Self-driven and task oriented with proven ability to manage short-term and long-term expectations
POSITION DETAILS Provide online and phone support to our customers
Troubleshoot and diagnose technical and routine application functionality issues
Properly document support issues in internal support database
Manage assigned support tickets according to SLA policy
Manage customer expectations through all steps of the support process
Communicate customer requests to management and development
Participation in after-hours rotation schedule
Manage small project and/or system implementations
Assist in enterprise level projects and/or system implementations
Provide customer updates in an effective manner to enhance customer satisfaction
Utilize industry best practices, techniques, and standards throughout the support process
Competitive Wage (based on experience and/or knowledge)
401k
Paid Time Off, Holiday Pay and Bereavement Pay
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Email Alert for Customer Support Specialist jobs in Stamford, CT, United States
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