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Audubon Companies
Metairie, LA, United States
External Description Audubon is currently seeking temporary Help Desk / Service Desk Analyst to join our Team in our Metairie, LA office. The Help Desk / Service Desk Analyst will support over the phone, through remote management tools and directly to end users. The ideal candidate is a team player with excellent interpersonal skills who is willin
Job Source: Audubon CompaniesCareerBuilder
Metairie, LA, United States
External Description Audubon is currently seeking temporary Help Desk / Service Desk Analyst to join our Team in our Metairie, LA office. The Help Desk / Service Desk Analyst will support over the phone, through remote management tools and directly to end users. The ideal candidate is a team player with excellent interpersonal skills who is willin
Job Source: CareerBuilderPiper Companies
New Orleans, LA, United States
Zachary Piper Solutions is seeking an experienced Network Specialist to join a long-term DoD program supporting the Department of the Navy located in New Orleans, LA . The Network Specialist will assist with end-user desktop support across numerous Marine Corps installations worldwide. Responsibilities for the Network Specialist include:
Job Source: Piper CompaniesPiper Companies
New Orleans, LA, United States
Zachary Piper Solutions is seeking an experienced Network Administrator to join a 7-year DoD program supporting the Department of the Navy located in New Orleans, LA . The Network Admin will be responsible for configuration changes/new configurations of router, switches, firewalls as well as troubleshooting and handling incident escalations for ne
Job Source: Piper CompaniesPiper Companies
Arabi, LA, United States
Zachary Piper Solutions is seeking a NetOps Specialist to join a long term DoD program supporting the Department of the Navy located in New Orleans, LA . The contractor will assist with end-user desktop support across numerous Marine Corps installations worldwide. This job is fully on site in New Orleans, LA. SECRET CLEARANCE REQUIRED Respo
Job Source: Piper CompaniesLeidos
New Orleans, LA, United States
Description Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities? As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurit
Job Source: LeidosTEKsystems
New Orleans, LA, United States
Description: We are looking for a Lead On-Site Support Technician to join their team in New Orleans, LA. The successful candidate will have 6-7+ years of professional technical support experience. This position will be front line technical support including but not limited to technical troubleshooting, computer setup, computer verification, commun
Job Source: TEKsystemsHancock Bank
New Orleans, LA, United States
Hancock Bank Senior Desktop Support Specialist-R012549 New Orleans , Louisiana Apply Now This is a job for a Senior Desktop Support Specialist position with a company located in New Orleans, LA. JOB FUNCTION / SUMMARY: Installs, modifies, and makes minor repairs to personal computer hardware and software systems, and provides technica
Job Source: Hancock BankNew Orleans, LA, United States
Zachary Piper Solutions is seeking an Enterprise Service Desk Representative on a critical mission supporting The Department of the Navy, on a 5+ year federal contract based out of New Orleans, LA. The Enterprise Service Desk representative provide end-user desktop support across numerous Marine Corps installations worldwide.
Location : Kansas City, MO
Salary: $50,000.00 - $52,000.00 *depending on experience
Full Benefits: PTO, Paid Holidays, Cigna Medical, Dental, Vision, 401k, etc.
Clearance:Active Secret or higher
Responsibilities of the Enterprise Service Desk Representative Include:
Conduct operations in support of the Enterprise Service Desk.
Execute scripts and answer calls.
Troubleshoot, resolve, and/or escalate technical issues.
Open and close tickets.
Correlate events and incidents for management of Information Technology (IT) Services.
Experience in IT required including at least one (1) year of customer service experience in IT.
Qualifications for the Enterprise Service Desk Representative Include:
•Active Secret Clearance
•1 - 3+ Years of IT Experience( including: work, school, military, side jobs, etc.)
•Ability/Experience with troubleshooting, support for IT Devices,
•Laptops, desktops, printers, mobile devices, software installs/support, device re-imaging, etc.
•Geek squad experience
•Utilized ticketing systems such as Remedy in the past
•IAT II Certification
oQualifying certificates: Security+ CE, CCNA Security, CySA+, GICSP, GSEC, CND, SSCP, CCNP Security, CASP+ CE, CISA, CISSP (or Associate), GCED, GCIH, or CCSP
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IT Service Desk jobs in New Orleans, LA, United States
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