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Hancock Whitney
New Orleans, LA, United States
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Job Source: Hancock WhitneyHancock Bank
New Orleans, LA, United States
This is a job for a Senior Desktop Support Specialist position with a company located in New Orleans, LA. JOB FUNCTION / SUMMARY: Installs, modifies, and makes minor repairs to personal computer hardware and software systems, and provides technical assistance and training to system users and has responsibility for more critical and complex applica
Job Source: Hancock BankLeidos
Belle Chasse, LA, United States
Description NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support
Job Source: LeidosCareerBuilder
New Orleans, LA, United States
Job Description JOIN A TEAM THAT GOES ALL-IN ON YOU Harrah's New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delive
Job Source: CareerBuilderTEKsystems
New Orleans, LA, United States
Description: TEKsystems is looking for a Lead On-Site Desktop Support Technician for one of our clients in New Orleans, LA. The successful candidate will have 6-7+ years of professional technical support experience. This position will be front line technical support including but not limited to technical troubleshooting, computer setup, computer ve
Job Source: TEKsystemsCareerBuilder
New Orleans, LA, United States
Job Description Job Description Salary: Bellwether is an established IT managed service provider located in the New Orleans area, serving small to medium-sized businesses across the region. We have been providing our clients with leading IT support and strategy for over 40 years. Our employee-centric culture has led to Bellwether being named one o
Job Source: CareerBuilderBellwether Technology
New Orleans, LA, United States
Bellwether is an established IT managed service provider located in the New Orleans area, serving small to medium-sized businesses across the region. We have been providing our clients with leading IT support and strategy for over 40 years. Our employee-centric culture has led to Bellwether being named one of the "Top Workplaces" by the Times-Picay
Job Source: Bellwether TechnologyPiper Companies
New Orleans, LA, United States
Zachary Piper Solutions is seeking an experienced Network Specialist to join a long-term DoD program supporting the Department of the Navy located in New Orleans, LA . The Network Specialist will assist with end-user desktop support across numerous Marine Corps installations worldwide. Responsibilities for the Network Specialist include:
Job Source: Piper CompaniesNew Orleans, LA, United States
Hancock Bank Senior Desktop Support Specialist-R012549 New Orleans , Louisiana Apply Now This is a job for a Senior Desktop Support Specialist position with a company located in New Orleans, LA.
JOB FUNCTION / SUMMARY: Installs, modifies, and makes minor repairs to personal computer hardware and software systems, and provides technical assistance and training to system users and has responsibility for more critical and complex applications by performing the following duties.
ESSENTIAL DUTIES & RESPONSIBILITIES: Acts as an internal resource available to all bank personnel for situations encountered with computer operating systems or associated components and peripherals. Provides technical support by answering questions and resolving problems regarding all aspects of the banks departmental computer software applications. Develops in-depth knowledge of the information needs of the business unit and pursues the technical skills to support those needs. Develop in depth knowledge of database and database structures to provide application support for the business units. Monitors systems in the business unit and resolves errors and inefficiencies. Provide (Level 2) support for departments that have logged problem calls with the Service Desk. Accepts and updates call tickets as appropriate. Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises. Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computer. Enters commands and observes system functions to verify correct system operation. Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems. Instructs users in use of equipment, software and manuals. Coordinates activities with help desk, network services or other information systems groups. Replaces defective or inadequate software packages. Refers major hardware problems to service personnel for correction. Secondary Duties: Develops in-depth knowledge of applications used by other business units as assigned. Acts as internal resource for assigned business units as it relates to any situation encountered with computer hardware or software. May be asked to work nights, weekends and holidays. May be included in an on-call rotation. Provides guidance and mentoring to Desktop Services technicians and team members. Provides level 1 support as needed. Some travel is required. Performs all other duties as assigned.
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: Bachelor's degree from a four-year college or university; two to four years of related experience and/or training; or equivalent combination of education and experience. High level knowledge of Microsoft Office products including Microsoft Word, Excel, Access, PowerPoint, and Outlook email program. To perform this job successfully, an individual should have knowledge of Accounting software; Database software; Development software; Human Resource systems; Internet software; Payroll systems; Project Management software; Spreadsheet software and Word Processing software. Mastery of the desktop operating system and as knowledgeable about the applications as the business unit that uses it. Proficient in the use of a variety of Microsoft Software such as Office, Project, and Vision. Proficient in the development and modification of script utilities. Must have ability to work independently and perform all duties of the job efficiently and effectively.
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Excellent communication and client service skills. Ability to manage time and competing priorities in a retail environment. Strong interpersonal skills with the ability to interact with all levels of an organization. Collaborative professional skills that lead to a collegial and partnered approach to meeting objectives. High motivation with ability to successfully meet individual and team goals while maintaining individual performance over the ong term. Ability to understand and interpret a P&L and financial statements. Adaptability, flexibility and ability to work branch hours, including weekends and some evenings.
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
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Senior Desktop Support Specialist / R012549 jobs in New Orleans, LA, United States
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