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Linchpin Solutions, Inc.
New Orleans
Enterprise Service Desk Specialist V New Orleans, LA (oogle.com/maps?q=New+Orleans+LA+70114) Job Type Full-time Description If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and exp
Job Source: Linchpin Solutions, Inc.Insight Global
New Orleans, LA, United States
Job Description Insight Global is looking for a Service Desk Specialist to support their Federal client in a 24x7 environment. This person should be comfortable answering phone calls and resolving level 1 tickets while maintaining good customer service skills to support their customer. This person should possess an active Security Clearance, a Sec
Job Source: Insight GlobalLINCHPIN SOLUTIONS INC
New Orleans, LA, United States
Enterprise Service Desk Specialist III New Orleans, LA (http://maps.google.com/maps?q=New+Orleans+LA+70114) Job Type Full-time Description If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring f
Job Source: LINCHPIN SOLUTIONS INCTEKsystems
New Orleans, LA, United States
Description: TEKsystems is seeking an Enterprise Service Desk Specialist to support a DoD program in New Orleans, LA. Qualified candidates must have an Active Secret Clearance AND CompTIA Security+CE Certification. As an Enterprise Service Desk Specialist you will play a critical role in supporting the one of the world's largest IT networks NMCI
Job Source: TEKsystemsPiper Companies
Arabi, LA, United States
Zachary Piper Solutions is seeking an experienced Network Specialist to join a long-term DoD program supporting the Department of the Navy located in New Orleans, LA . The Network Specialist will assist with end-user desktop support across numerous Marine Corps installations worldwide. Responsibilities for the Network Specialist include:
Job Source: Piper CompaniesPiper Companies
New Orleans, LA, United States
Zachary Piper Solutions is seeking an experienced Network Specialist to join a long-term DoD program supporting the Department of the Navy located in New Orleans, LA . The Network Specialist will assist with end-user desktop support across numerous Marine Corps installations worldwide. Responsibilities for the Network Specialist include:
Job Source: Piper CompaniesPiper Companies
New Orleans, LA, United States
Zachary Piper Solutions is seeking an Enterprise Service Desk Representative on a critical mission supporting The Department of the Navy, on a 5+ year federal contract based out of New Orleans, LA. The Enterprise Service Desk representative provide end-user desktop support across numerous Marine Corps installations worldwide. Location : Kan
Job Source: Piper CompaniesHolidayinnclub
New Orleans, LA, United States
** Front Desk Specialist** **Job Category****:** Resort Operations **Requisition Number****:** FRONT006134 Showing 1 location **Job Details** **Description** The Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of cont
Job Source: HolidayinnclubNew Orleans, LA, United States
Description
Are you interested in being part of supporting the worlds most advanced and secure IT network? Any interest in a position where your performance will lead to future career growth opportunities?
As a member of the Leidos team, you will assist in the delivery of the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.
What will you do as a Help Desk Support Representative?
You will serve as the initial point of contact for IT-related problems and provide tier 1 level support which will consist of providing phone and online support to users, performing troubleshooting, resolving technical issues, and following escalation protocols as necessary. Additional duties will include:
Provide health and status monitoring of the networks
Documenting and communicating outage information to co-workers and customers
Executing scripts
Open and close tickets.
Correlate events and incidents for management of Information Technology (IT) Services.
Basic Qualifications:
High school Diploma or General Equivalency Diploma (GED) and3 years of relevant experience
Active DODSecret clearance or ability to obtain
DoD 8570 Information Assurance Technician (IAT) Level II certification (i.e. CompTIA Security+)
Must be willing to work shifts, including evenings and weekends.
Preferred Qualifications:
Experience in IT customer service including two (2) years of IT ticketing system experience and one (1) year of experience in remote desk takeover tools and usage.
Pay Range : $26.27+/hr.
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Original Posting Date:
2024-02-23
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range -
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00129712
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
Enterprise Service Desk Specialist jobs in New Orleans, LA, United States
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