Sr. Market Manager

Chicago, IL, United States

Position Title: Sr. Market Manager

Location: Chicago, IL preferred but can also be based in Dallas, TX

Your role

The Market Manager role offers you the opportunity to expand your skills and experience in multiple areas including market analysis, local government relations management, client management and financial analysis within the thriving data center industry. As part of the Portfolio Management Group (PMG), you will be responsible for market expertise to acquire maximum return on investment and efficiencies, meet business requirements, and produce economic success in line with overall company goals. You will also be working closely with our Sales, Product, and Business Development teams to strategize on creative customer solutions, maximizing market share, and optimizing revenue. You will be actively involved in setting the overall market strategy to maximize the bottom line of your portfolio, formulating proposals, making recommendations for acquisitions or dispositions of real property, underwriting, and negotiating leases, driving renewal and expansion opportunities, and overseeing capital/inventory management.

You will promote collaboration with various teams across disciplines including operations, finance, sustainability, legal, engineering and sales to problem solve and optimize the performance of your assigned market. Growth in this role with PMG includes assisting with the master planning process of new and existing data centers. You will have the opportunity to work closely with our Design & Construction team throughout the lifecycle of our development projects while providing valuable insight and direction from a business perspective to meet tenant timelines and delivery schedules. The market, properties. and projects you will manage are highly visible and critical to the success of our portfolio. The role will involve interaction with local municipalities and utility providers as the jurisdiction requires for various site-specific needs such as entitlement, property taxes, permits and bonds.

What you’ll need

To be a good fit for this opportunity you will have:

A bachelor's degree with a concentration in finance, market analysis, or commercial real estate.

At least five (5) years of experience in real estate asset management; commercial leasing; commercial lending; including market analysis, customer management, construction management and strategic positioning / marketing of assets on a competitive basis within the market. Experience working through entitlement development, master planning and construction oversight in an ownership / strategic capacity is preferred.

An outgoing and engaging personality with the ability to develop and maintain strong relationships with colleagues, local government personnel/ stakeholders, brokers, and customers.

A goal-oriented mindset, a deep sense of ownership, ability to navigate through ambiguous situations and the ability to multi-task under pressure.

Proficiency with MS Office, including Excel, Word, and PowerPoint.

Working knowledge of Argus, Yardi, or other leasing and valuation software.

Strong organizational and time management skills, including the ability to manage multiple tasks and competing priorities effectively.

Ability to work diligently in a fast-paced environment; willingness to operate with a sense of urgency and produce quality work product under strict time constraints.

A professional and articulate presence and comfort interacting with senior executives.

A high level of commitment to customer service for both coworkers and clients.

Meticulous attention to detail.

Excellent verbal and written communication skills; ability to succinctly communicate complex concepts.

Analytical skills including the following: Comprehending, analyzing, and interpreting raw market data in order to summarize trends and make strategic recommendations to upper management for your market.

Analyzing, and interpreting financial statements, budgets and financial forecast models, title and legal documentation conveying title, mortgage and portfolio debt instruments, construction specifications, plans, and contracts.

Understanding the financial impact of capital allocation decisions and thinking creatively in order to manage risk and maximize returns.

Summarizing property and financial performance through evaluation of various data sources including operations and capital expenditures, financial forecasting, job cost accounting, project budgeting, long-term cash flows, variance analysis and expense reconciliations.

Acquiring and applying knowledge of local laws and ordinances affecting ownership, leasing, financing, and operation of real estate.

Proficient knowledge of construction specifications, technical drawings, construction methodology and construction scheduling techniques.

The ability to effectively recognize and respond, verbally or in writing, to sensitive issues, complex inquiries and/or complaints.

The ability to make insightful presentations and respond to questions from internal and external stakeholders, clients, customers, and the general public.

You will oversee a portfolio of properties and will be expected will to work on-site at our Seattle, Washington location, with occasional travel required.

Digital Realty cares about the health and safety of its workforce, customers, and vendors. Digital Realty encourages all new hires to be fully COVID-19 vaccinated by their start date. Employees who are not fully COVID-19 vaccinated will need to comply with our weekly COVID-19 testing requirements, subject to applicable workplace accommodation requirements.

What you’ll do

You will join a team that includes Directors, other Market Managers, and Portfolio Analysts. You will invest the largest amount of your time in gathering and analyzing market intelligence, managing customer relationships, structuring new deals and renewals, drafting investment committee memoranda, overseeing budgets, analyzing the market, and providing ad hoc reports and recommendations to senior management. You will take ownership of your market while working to create value and manage the bottom line of your assigned portfolio.

You will take a proactive approach with various stakeholders in your market, including coordinating customer outreach well in advance of renewals, ensuring they are satisfied with our services and engaging with them to explore expansion and other opportunities. In addition, just as important, you will provide analytical expertise for the Acquisitions & Investments, Design & Construction, Sales, and Property Operations teams regarding market activity (including local legislation that impacts our business) leasing, re-development, capital improvements, and technical operations expenditures for these sites in order to maximize market share. For development projects, you will represent the company as the primary stakeholder: prioritizing business goals, being a problem solver, and adding value to the development process by offering strategic input and prioritizing business objectives. You will also provide detailed financial reporting and forecasting for your portfolio of properties and assist with various special projects and other complex analyses.

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

A bit about our Digital

Finance

Our Finance team works in one of the world’s fastest growing and most exciting business sectors. We use our financial expertise and commercial awareness to support and develop an international, publicly listed organization. From managing budgets to financial planning, we deliver a full range of finance and accounting services to help our business stay on track and meet our goals. We also have other specialist areas of expertise including Portfolio Management and Lease Administration.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a forward-thinking, creative, and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business units, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

This is an exciting time to join our business so apply now and make your mark on our future.

Notes:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

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