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Infojini Inc
Seattle, WA, United States
Hello We are looking for 4-IT Supports / Desktop Supports with our direct client in Seattle, WA . It is a 12+ months contract position with extension. Please send me your resume along with the rate expectation to me [email protected] or call me on my number (301) 708-2200. Job Details Mentioned Below: Position Title - 4- IT Sup
Job Source: Infojini IncCherokee Nation Technologies
Seattle, WA, United States
Information Technology Support This position requires an active Secret clearance. The contractor shall provide Tier Two support for WADS IT requests and resolve technology issues in an expedient manner. WADS requires support for approximately for approximately 300 Network Users, 300 NIPR/SIPR workstations, 100 VoiP and VoSiP phones and 4 printers.
Job Source: Cherokee Nation TechnologiesPeople Tech Group
Redmond, WA, United States
Hi, Role: IT Sales-Microsoft Client : People tech group Location :Redmond WA Job Summary : Drive business growth and revenue across assigned Fortune 500 accounts Work collaboratively with client stakeholders and internal teams to identify and prioritize initiatives to achieve client objectives Develop and implement business plans that align with cl
Job Source: People Tech GroupBoeing
Renton, WA, United States
Information Technology Manager Company: The Boeing Company Job ID: 00000426187 Date Posted: 2024-06-27 Location: USA - Auburn, WA, USA - Berkeley, MO, USA - Everett, WA, USA - Hazelwood, MO, USA - Kent, WA, USA - Mesa, AZ, USA - North Charleston, SC, USA - Plano, TX, USA - Renton, WA, USA - Saint Charles, MO, USA - Seattle, WA Job Description
Job Source: BoeingKimley-Horn
Seattle, WA, United States
Overview: Kimley-Horn, one of Fortune Magazines 100 Best Companies to Work For, is looking for an IT Analyst to join the corporate team in our Seattle, WA office. This is an office based role. Responsibilities: In this role, you will collaborate with both local and region-wide IT teams to deliver support to several offices. The selected candidate
Job Source: Kimley-HornLHH
Seattle, WA, United States
IT Technician - LCR Imaging Specialist Do you have a passion for efficiency and ensuring a smooth IT experience for users? Our client,, is seeking a skilled IT Technician to join their team. In this role, you'll be the go-to person for computer imaging and deployment, utilizing the LCR (Load, Clone, Restore) methodology to create a standardized and
Job Source: LHHThe Boeing Company
Renton
**Job Description** At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with g
Job Source: The Boeing CompanyThe Boeing Company
Renton, WA, United States
Job Description At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great
Job Source: The Boeing CompanySeattle, WA, United States
Hello
We are looking for 4-IT Supports / Desktop Supports with our direct client in Seattle, WA . It is a 12+ months contract position with extension. Please send me your resume along with the rate expectation to me andy.paul@ or call me on my number (301) 708-2200.
Job Details Mentioned Below:
Position Title - 4- IT Supports / Desktop Supports
Location - 705 5th Ave S, #200, Seattle, WA 98104
Duration - 12+ months of contract with possible extension
Number of Positions - 4
Client - Direct Client
Max rate is $36/hr.
Skills Needed
ServiceNow
ITIL/ITSM
A+ / N+ Certifications
NEED CANDIDATES READY TO WORK ONSITE IN ANY OF SHIFTS
Night shift: 11pm - 9am Wednesday through Saturday (4x10hour)
Swing Shift: 2pm - 12am Sunday through Wednesday (4x10hour)
General Summary:
Under general direction the IT Operations Center (ITOC) Analyst will oversee complex network components and will be responsible for network monitoring and management in a 24x7 environment. From a centralized location the ITOC Analyst will monitor issues pertaining to usage of bandwidth, utilization of the server, uptime, and other crucial elements. If systems experience an outage the ITOC Analyst will resolve issue by isolating programs
and collaborating with engineers and team members to find quick and appropriate fixes.
Essential Functions:
The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
Will work in a 24x7 operations environment, monitoring day to day issues related to computers, networks, applications, critical infrastructure, and Info-security.
Performs triage and escalates to support teams.
Perform triage and escalate issues to support teams.
Provide information to support teams as needed to resolve issues.
Document issues in ServiceNow ticketing systems and follow up on unresolved issues.
Identifies and resolves desktop/laptop/printer problems, such as device connectivity, hardware/software performance issues, etc. to ensure high reliability and optimal performance.
Remotely access customers PC's and troubleshoot issues.
Perform routine maintenance tasks, patching and upgrades.
Configure monitoring tools to provide performance metrics.
Facilitates and manages conference calls and bridges during critical events and outages.
Resolve technical issues related to computer hardware, software, network devices, and network connectivity. This includes, but is not limited to, MS Windows Desktop, laptops, scanners, printers, servers, MS Office products, Active Directory etc.
Develop strong relationships within IT and business customers; works collaboratively across departments.
Champions and models Client's core values and demonstrates values-based behaviors in everyday interactions across the agency.
Contributes to a culture of diversity, equity, and inclusion in alignment with client's Equity & Inclusion Policy.
It is the responsibility of all personnel to integrate sustainability into everyday business practices.
Other duties as assigned.
Specific Qualifications, Knowledge, and Skills:
ITIL or service management principles and guidelines.
Service Now or other IT Service Management software.
Tier 1, Tier 2, and Tier 3 process and workflow management.
Office 2016, Windows OS, Mac OS, Android/Apple mobile devices; support for
specialized software such as CAD.
Windows, Unix/Linux server, VM experience.
Cisco, Juniper, Microsoft certifications preferred.
Previous knowledge pertaining to SolarWinds preferred.
Network and IT Infrastructure monitoring experience.
Troubleshooting in a complex IT environment.
Leading process improvement efforts, implementing process changes and
improving productivity through process improvement; ability to promote and
implement continuous process improvement within and across teams.
General hardware, software, and client technologies.
Customer service principles and practices.
Managing multiple, competing priorities.
Communicating effectively across a wide variety of technical and business
personnel.
Effective oral and written communication.
Pertinent federal, state, and local laws, codes, and regulations.
Email Alert for Information Technology Support Specialist jobs in Seattle, WA, United States
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