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Robert Half
seattle, wa
Robert Half is searching for an IT Support Analyst who can assist a eCommerce Platform/SaaS organization in Seattle, WA. This IT Support Analyst will support an ever-growing environment in a Tier 2 capacity. This position is a 6-month contract with the potential to convert that is 100% Onsite. Apply today! Job Duties: Provide support for b
Job Source: Robert HalfInfojini Inc
seattle, wa
Position Title- IT SUPPORT TECHNICIAN (hybrid 3days onsite- 2 days remote) Location- Seattle, Washington 98039 Duration- 12+ month contract Pay ;- $36.50/hr Experience • Will work in a 24x7 operations environment, monitoring day to day issues related to computers, networks, applications, critical infrastructure, and Info-security. • Performs tri
Job Source: Infojini IncInsight Global
Kirkland, WA, United States
Role: Information Technology Support Specialist Opening: 2 Duration: Perm Start Date: ASAP Location: Kirkland, WA or Sarasota, FL - hybrid PR: 30-38/hour Must work on W2 Qualifications: 7 years of experience in a corporate setting performing the essential functions of this position as discussed above Bachelor's Degree in IT related field pre
Job Source: Insight GlobalInnova Solutions Inc.
Bothell, WA, United States
Job ID: 967068 Bothell , Washington Job Type: Contract Added - 2 days ago Job Description Innova Solutions is immediately hiring a MES Engineer . Position Type: Contract Location- Bothell, Washington (Onsite) Duration- 12 Months Job Description: Position Summary: The MES Recipe Engineer and Validation Specialist role will deliver ele
Job Source: Innova Solutions Inc.Apex Systems
Bothell, WA, United States
Works under general direction of senior management to plan, organize and direct work related to assigned IT segment or area. (selection of segment/technology required) Manages team of IT employees, many of whom will have significant latitude and independence. May also manage lower-level managers and contractors. Accountable for managing teams with
Job Source: Apex SystemsInsight Global
Kirkland, WA, United States
Role: Information Technology Support Specialist Opening: 2 Duration: Perm Start Date: ASAP Location: Kirkland, WA or Sarasota, FL - hybrid PR: 30-38/hour Must work on W2 Qualifications: 7 years of experience in a corporate setting performing the essential functions of this position as discussed above Bachelor's Degree in IT related field pref
Job Source: Insight GlobalGrand Hyatt Seattle
Seattle, WA, United States
Join us for an incredible opportunity to be a part of our Information Technology team as our Information Technology Analyst! The Information Technology Manager will support our collection of Hyatt Hotels in Downtown Seattle, a multi-property cluster comprised of Grand Hyatt Seattle, Hyatt at Olive 8, and Hyatt Regency Seattle. The Information Te
Job Source: Grand Hyatt SeattleOsborn Consulting
Clyde Hill, WA, United States
Osborn Consulting Director of Information Technology Clyde Hill , Washington Apply Now Join Osborn Consulting's leadership as our Director of Information Technology (IT). This position will lead and manage our IT department to effectively meet Osborn's short- and long-term goals.Osborn's projects shape our daily lives, from neighborho
Job Source: Osborn ConsultingSeattle, WA, United States
Information Technology Support This position requires an active Secret clearance. The contractor shall provide Tier Two support for WADS IT requests and resolve technology issues in an expedient manner. WADS requires support for approximately for approximately 300 Network Users, 300 NIPR/SIPR workstations, 100 VoiP and VoSiP phones and 4 printers. Compensation & Benefits: Estimated Starting Salary Range for Information Technology Support: Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Information Technology Support Responsibilities Include: Take full ownership responsibilities of the resolution process from the initial contact with the User to resolution of the Incident, Problem or Service Request. Assume responsibility for Incident, Problem and Service Request resolution regardless of the party performing the work, i.e., if the work is performed by an organization external to the Service Desk (SD), the SD is still responsible for tracking and documenting the resolution process. As with any IT operations, changes to operations should be expected. As such, the Information Technology Support shall support project associated with making incremental changes to the operational artifacts in response to governance, industry, or customer requirements. Follow-up on resolved tickets to check quality, get user concurrence of ticket closure, and to report customer satisfaction. Work with operational and other teams to ensure final summary, review, analysis, resolution, and lessons learned are documented in Incident Reports for all major incidents and unplanned service outages and submitted in writing to WADS management and the COR no later than seven days of the event or issue. Establish and maintain data in the WADS error tracking database daily; document workarounds and generate known error sub-processes to facilitate quicker diagnosis and resolution for future incidents. Engage in 100% of Service Desk calls, Incidents and Services workflows, processes, and queues to immediately identify, prioritize and address performance issues that will impact the delivery of services to Users. Ensure 100% non-IT requests are properly routed to appropriate support organizations. This position will support projects associated with making changes to the operational artifacts in response to governance, industry, or customer requirements. This task includes account sponsorship to initiate new user documentation, training, access, and orientation processes. AFFOR CSTs shall review user paperwork to 100% accuracy and submit to WADS CFP for creation within 48 hours of initiation of new user documentation. Provide a full range of hands-on IT-related support functions. Responsible for on-site support of computing devices (desktops, laptops, printers, etc.) and associated software. Configure, install, and troubleshoot approved laptops, desktops, printers, network- connected copiers, scanners, and other office IT equipment. Configure, install, and troubleshoot approved software elements including the operating system (OS). IAW government regulations. Maintain and upgrade software elements, including the OS. IAW government regulations. Troubleshoot software and hardware issues. Troubleshoot configuration problems. Assist users with application usage questions and concerns. Escalate hardware repair/replacement issues to WADS representatives within 12 hours, if applicable. Report to the WADS representative weekly, as specified by the government, on all performance expectations. Provide first-look capability for cryptographic equipment items. Contractor shall be able to perform operator functions on data encryption devices to include several models of KG and KIV units and secure voice systems
Information Technology Support jobs in Seattle, WA, United States
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