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Gothic Landscape, Inc.
Phoenix
Job Description Job Description Are you our next great Help Desk Technician? The ideal Help Desk Technician will be responsible for providing excellent day-to-day technical support to our internal customers while maintaining a positive solution focused mindset. The candidate will be responsible for installing applications, configuring computers,
Job Source: Gothic Landscape, Inc.Hybrid IT Services, Inc
Gilbert, AZ, United States
Job Overview We are looking for an IT Help Desk Technician to join our Customer Services team. As an IT Help Desk Technician, your role is to diagnose and resolve all the issues our customers are facing and providing them solutions as early as possible. Technical support and technical assistance are the two major responsibilities that you are expe
Job Source: Hybrid IT Services, IncGurstel Chargo
Scottsdale, AZ, United States
GURSTEL LAW FIRM, P.C. – HELP DESK TECHNICIAN GET TO KNOW US Gurstel Law Firm, P.C. (hereinafter “Gurstel” or “Firm”) is a multi-state litigation law firm representing creditors in all aspects of the legal collection process. The Firm is headquartered in Golden Valley, Minnesota with offices in Arizona, California, Iowa, Nebraska, Nevada, Utah, W
Job Source: Gurstel ChargoGurstel Law Firm P C
Scottsdale
Job Description Job Description GURSTEL LAW FIRM, P.C. – HELP DESK TECHNICIAN GET TO KNOW US Gurstel Law Firm, P.C. (hereinafter “Gurstel” or “Firm”) is a multi-state litigation law firm representing creditors in all aspects of the legal collection process. The Firm is headquartered in Golden Valley, Minnesota with
Job Source: Gurstel Law Firm P CCALIBRE Systems
Arizona City, AZ, United States
Job Description CALIBRE Systems Inc., an employee-owned Management Consulting and Digital Transformation company, is seeking a Help Desk Technician to join our team in Ft. Huachuca, AZ! The successful candidate must have prior IT Service Desk operations experience. This is an excellent opportunity that provides on-the-job learning and mentorship.
Job Source: CALIBRE SystemsInsight Global
Phoenix, AZ, United States
Job Description A client in Phoenix, AZ is looking for a Help Desk Technician to join their team. Responsibilities of this individual are shown below: Handling Customer Inquiries: Responding to customer questions and complaints related to technical issues. Troubleshooting: Diagnosing and resolving hardware, software, and networking problems. Sy
Job Source: Insight GlobalGothic Landscape
Phoenix, AZ, United States
Are you our next great Help Desk Technician? The ideal Help Desk Technician will be responsible for providing excellent day-to-day technical support to our internal customers while maintaining a positive solution focused mindset. The candidate will be responsible for installing applications, configuring computers, setting up mobile devices, troubl
Job Source: Gothic LandscapeBreeze Unlimited
Phoenix, AZ, United States
SIMPLIFYIT is Hiring! SimplifyIT is looking for an entry-level Jr. Help Desk Technician to join the team! This is an opportunity to get in on the ground floor and grow with the company. Become a part of a team that treats every customer as if they were their only customer. THIS ROLE is a HYBRID (Remote/in office/field) POSITION THAT REQUIRES YOU
Job Source: Breeze UnlimitedPhoenix, AZ, United States
About MVM, Inc.
Service, Support, Success are the pillars upon which MVM's founders built the company, and they continue to serve as MVM's core values. Along with our uncompromising insistence on integrity and ethical business practices, these values make us the service provider of choice for our customers and the employer of choice for our dedicated team members.
Working at MVM, Inc. takes a certain kind of person; we want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in lives of others.
We're looking to add a Help Desk Technician I. If you can envision joining a team where you will have the opportunity to provide mission driven results; then we are looking for you!
Here's what you need to be successful in this role:
Coachable - Open to constructive criticism, with a strong desire to implement and sustain feedback by others
Customer service orientated - Understand the value of a relationship by building trust and relating to the customer to ensure the conversation progresses properly and on tract. Honest and have the integrity to do what's right for our customers and for the business
Curious - Actively seek information pertaining to our business, services and customer base
Committed - Have the passion and perseverance for what you want to accomplish
Willing to support critical duties - Support responsibilities that must continue to be performed during crisis situations and contingency operations
Job Summary:
We're looking to add a Help Desk Technician I. As the Help Desk Technician I, this role will solve Tier 1 IT problems and will provide technical support for the entire MVM, Inc. company.
Essential Functions : Respond effectively to inbound calls, emails, electronic inquiries for technical assistance from employees and/or client's staff and contractors (users).
Efficiently trouble-shoot, diagnosis, and resolve technical issues presented by the users, with quality as an objective and be driven to provide effective problem resolution, communication, and transparency throughout the issue.
When necessary, escalate problems to the Tier II, Technical Lead, or supervisor based on operational procedures.
Update relevant documents, documentation, and articles (tickets, SOPs, knowledge-based documents).
Perform other duties as assigned.
Knowledge, Skills, Abilities and Qualifications: High School diploma is required
CompTIA A+, Network+ or Microsoft MCP preferred.
Must be able to lift and carry IT equipment weighing 50 pounds
1 - 2 years of technical or helpdesk experience is required
Experience providing software, hardware, network, and computer user support
Working knowledge of Ethernet, TCP/IP, network cabling, wireless, and remote access
Working knowledge of MS Windows OS, Office Suite, and antivirus software
Strong written and verbal communication skills
Clearance:
Applicants selected will be subject to a government background investigation and may be required to meet the following conditions of employment.
Security Requirements: U.S. Citizenship
Ability to obtain/maintain a Security Clearance
Favorable credit check for all cleared positions
Successfully pass a background investigation, medical and drug screen.
Physical Requirements/Working Conditions:
Take into account the position at hand (i.e., lifting, pushing and pulling won't be very necessary). Percentages should be modified to reflect the necessity for each position.
Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees.
Climbing/Stooping/Kneeling: 0% - 10% of the time.
Lifting/Pulling/Pushing: 0% - 10% of the time.
Fingering/Grasping/Feeling: Must be able to write, type and use a telephone system 100% of the time.
Sitting: 0% - 10% of the time.
On-call Support: Must be able to work on-call rotation for after-hours support.
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Management may revise duties as necessary without updating this job description.
For more information about the company please visit our website at www.mvminc.com
MVM is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.
Email Alert for Help Desk Technician jobs in Phoenix, AZ, United States
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