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Illinois Employer
East Hazel Crest, IL, United States
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11970878 Job Overview: The Systems Support Specialist will be a part of the WCHs property IT Operations systems. The role of the Systems Support Specialist is to install, configure and maintain IT systems. The
Job Source: Illinois EmployerCalamos Investments
, IL, United States
** Systems Support Specialist** **Job Category****:** Information Technology **Requisition Number****:** SYSTE001183 Showing 1 location **Job Details** **Description** ****Primary Responsibilities:**** * **Responsible for the entire batch processing environments in development, pre-production, production, etc.** * Reaches ou
Job Source: Calamos InvestmentsWind Creek Chicago
Hazel Crest, IL, United States
Description Job Overview: The Systems Support Specialist will be a part of the WCHs property IT Operations systems. The role of the Systems Support Specialist is to install, configure and maintain IT systems. The Systems Support Specialist will test and evaluate the IT systems to eliminate problems and recommend upgrades/changes and assess the cur
Job Source: Wind Creek ChicagoDiscover Financial Services, Inc.
, IL, United States
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies.We value what makes you unique so that you have an
Job Source: Discover Financial Services, Inc.Mutual of Omaha Mortgage
Lombard, IL, United States
Mutual of Omaha is a Fortune 300 Company. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees. We offer an extensive compensation package. Benefits include Medical, Dental, and Vision insurance, company paid life insurance,
Job Source: Mutual of Omaha MortgageHormann North America
, IL, United States
Job Description Job Description Salary: 60,000 Job Summary: The IT Systems Support Functional Specialist is responsible for all aspects of Tier 1 and Tier 2 functional applications and system functional support and minor technical assistance. This individual must address a wide variety of user issues and will act as the “go-to” person for the mai
Job Source: Hormann North AmericaCalamos Investments
, IL, United States
** Associate Systems Support Specialist** **Job Category****:** Information Technology **Requisition Number****:** ASSOC001200 Showing 1 location **Job Details** **Description** ****Primary Responsibilities:**** **** * **Receives and accurately records details of problems called into the Help Desk to include status and resol
Job Source: Calamos InvestmentsArmy National Guard
North Riverside, IL, United States
Job Description Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. Signal Support Systems Specialists are responsible for integrating signal systems and networks; performing signal support functions and unit-leve
Job Source: Army National GuardChicago, IL, United States
** Position Description**
**Systems Support Specialist** Location **Chicago, IL** Job Code **244** # of openings **1** WTTW (Chicago PBS) and WFMT (Classical radio) are seeking a full-time **Systems Support Specialist**. This position is responsible for providing technical support and assistance for users.
**KEY RESPONSIBILITIES**:
* Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
* Plan for, and assist with, testing software and hardware before deployment.
* Install, modify, and repair computer hardware and software.
* Initiate requests for service from contract service vendors when appropriate. Manage contract service vendors as necessary.
* Follow up with end users to ensure issue has been resolved.
* Provide training and guidance to end users on hardware and software use as needed.
* Monitor the IT Help Line and Helpdesk email during those times when necessary. Enter users requests for service into the Helpdesk DB system and provide quality feedback to user requests.
* Administer computer and printer supply inventory and provide supply replacement services for devices. Assist end users where appropriate.
* Continue to gain knowledge of hardware and software through technical resources and knowledgebase sources.
* Any additional work assignments as may be scheduled by IT Management.
**SKILLS:**
* Excellent interpersonal and communication skills
* Highly organized with a strong work ethic
* Professional, team-oriented attitude
* Works as a team player but also shows initiative and acts independently to resolve problems
* Ability to learn quickly and adapt to a changing environment
* Desire to succeed and learn new technologies
* Good analytical, computer and communication skills with the ability to diagnose and communicate technical issues in an easy-to-understand manner.
* Ability to multi-task and prioritize work tasks and projects.
**EXPERIENCE:**
* 1-3 years solid experience in problem analysis and resolution of hardware and software problems.
* Experience in desktop and application support.
* IT Help Desk/Service Desk experience
* Desktop and Application install and support experience
* Prior troubleshooting experience
* Customer Service experience
* Training users in the proper use of hardware and software
* Microsoft Windows 10, 11
* Microsoft Office Suite
* macOS 10.14-12.2
* Adobe Acrobat products
* Desktop imaging applications (e.g. Ghost, Microsoft Deployment Tools)
* Familiarity with switches and basic network concepts
* Develop Training materials and producers
**EDUCATION/TRAINING:**
* Bachelors Degree
* IT certification, especially in application related experience
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Email Alert for Systems Support Specialist jobs in Chicago, IL, United States
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