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Strategic Account Executive

Little Ferry, NJ, United States

Company Overview: Our client is a fast-growing healthcare technology firm dedicated to making health plans more accessible and affordable and providing outstanding service to their clients. They are currently seeking a highly skilled and experienced Strategic Account Executive to join their dynamic team. This pivotal role will be responsible for maintaining and expanding their client relationships, ensuring client satisfaction, and driving growth within their client accounts.

Position Summary: The Strategic Account Executive will play a critical role in our clients organization, focusing on the strategic management of Health Plan Administrator client accounts. This individual will be adept at analyzing client needs, developing deep relationships with key decision-makers, and identifying opportunities for growth. The successful candidate will be a skilled communicator, capable of effectively preparing and presenting reports to executive-level leadership and translating client feedback into actionable business or product requirements. As a senior member of an early-stage company, you will have the opportunity to shape the future direction of our account management practices and play a critical role in our clients success.

Key Responsibilities

Strategic Account Management: Develop and implement strategic plans for managing and growing accounts. Analyze clients’ books of business to identify key areas of growth, focusing on factors such as size, fit, and ease of integration.

Client Relationship Management: Build and maintain strong, long-lasting client relationships. Engage key decision-makers within client organizations, ensuring they are informed of progress toward contract commitments. Conduct routine visits and meetings to strengthen relationships.

Reporting and Communication: Effectively prepare and present routine and summary reports regarding account status and progress to executive-level leadership. Ensure that all communication is clear, impactful, and tailored to the audience.

Feedback Integration: Serve as a critical link between clients and internal teams. Receive, manage, and translate client feedback into business or product requirements, working closely with product development and operational teams to implement improvements.

Team Leadership and Development: Lead, motivate, and support a high-performing account management team, fostering an environment of continuous improvement and professional growth.

Qualifications

Bachelor’s degree. MBA preferred.

Demonstrable experience in account management or client services, preferably within a startup environment or a rapidly scaling business.

Proven ability to manage and grow client relationships, with a track record of meeting or exceeding targets.

Strong analytical skills, with the ability to analyze complex data and translate it into strategic insights.

Exceptional communication and presentation skills, capable of engaging with and presenting to executive-level audiences.

Adept at managing multiple priorities in a fast-paced, dynamically changing environment.

Experience in leveraging client feedback to drive continuous improvement in products or services.

Strong leadership capabilities, with experience in mentoring and developing teams.

What We Offer

Competitive salary and benefits package, including equity.

Dynamic and supportive work environment.

Opportunities for professional growth and advancement.

The chance to work with a team of talented and passionate professionals.

How to Apply: Are you ready to take on a challenging and rewarding role at the heart of a startup's growth journey? If you’re passionate about building relationships, driving growth, and making a tangible impact, we’d love to hear from you. Please send your resume and a cover letter explaining why you are the perfect fit.

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