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Mid-Market Customer Success Manager – San Francisco, USA

San Francisco, CA, United States

Mid-Market Customer Success Manager – San Francisco, USA Drive adoption, retention, and expansion for a product people love that solves real problems : Fortune 500 companies use Notion to run huge teams — but your friends and family can also use it to take notes, display photos, and more.

Serve as the customer’s trusted advisor and product expert: You’ll host training, onboarding, and working sessions to educate our customers and dig deep into new use cases of Notion.

Help build the foundations of Customer Success at Notion: As an early member of our sales team, you’ll be instrumental in helping define our motion.

Meaningfully shape our future product: As you engage with customers, you’ll gain insights to help us serve them better — and work with product to inform what we do next.

Elevate your skills as we tackle our most impactful challenges : We’ve achieved more than teams 10x our size in less time — and there’s so much more to do and learn.

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