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Global Channel Management
Woodbridge, NJ, United States
About the job IT User Support Specialist IT User Support Specialist II needs 5+ years experience IT User Support Specialist II requires: 3+ years, 5+ years preferred Vocational and/or Technical Education Preferred IT User Support Specialist II duties: Provide a high level of customer service while working in a dynamic complex environment under
Job Source: Global Channel ManagementInfojini
New York, NY, United States
This may include such activities as: -Work on service desk shared mailbox, reply to emails, create tickets in ticketing system, provide level 1 troubleshooting, escalate to higher level technicians in the event the issues isn't resolved after troubleshooting. -Performing installation, administration, testing, and maintenance of hardware and softwar
Job Source: InfojiniHRUCKUS LLC
New York, NY, United States
Veteran Firm Seeking a Computer Support Specialist for Assignment in New York, NY My name is Stephen Hrutka. I lead a Veteran-owned consulting firm in Washington, DC, focused on strategic sourcing, supply chain management, and IT Staffing. We want to fill a Computer Support Specialist role for the New York State Government. The ideal candidate has
Job Source: HRUCKUS LLCFusco Personnel, Inc.
New York
Job Description Job Description Computer Support Specialists New York, NY – Long-Term Contract 100% On-Site Fusco Personnel is actively recruiting for Computer Support Specialists to join our client located in the New York, NY area. This is a full-time, long-term contract opportunity. The ideal candidate will have prior experienc
Job Source: Fusco Personnel, Inc.Staff Today Inc
New York, NY, United States
Health Advocates Network is currently seeking a Computer Support Specialist to work at a facility in New York, NY. These are registry positions with our company. Pay Rate: $24 / hour Shift details: M-F 8am-4pm or 10am-6pm Job Duties This may include such activities as: Work on service desk shared mailbox, reply to emails, create tic
Job Source: Staff Today IncHealth Advocates Network
New York, NY, United States
Health Advocates Network is currently seeking a Computer Support Specialist to work at a facility in New York, NY. These are registry positions with our company. Pay Rate: $24 / hour Shift details: M-F 8am-4pm or 10am-6pm Job Duties This may include such activities as: Work on service desk shared mailbox, reply to emails, create tickets in ti
Job Source: Health Advocates NetworkIIT, Inc.
New York, NY, United States
If you are unable to click on links above to submit resume, you may email your resume to [email protected] Subject= IIT Career Site/Resume for JobID=15269 (Computer Support Specialists) in New York NY 10004 (SJU) Estimated Length: 12 months M-F, 37.5 hours per week Requirements Job Description/Duties The Business Requirements Analyst’s role is to
Job Source: IIT, Inc.Datrose
New York, NY, United States
Job Description Job ID#: 24713 Job Category: Information Technology Position Type: Contract/W-2 Duration: 1 year Shift: Multi Shifts Job Title: Help Desk Technician Pay rate: $23/hr Shift: 8am-4pm or 10am-6pm Our Client: Our client is the New York State Office of General Services (OGS) and they are seeking a Help Desk Technician for
Job Source: DatroseJersey City, NJ, United States
Company Description
Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always".
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and Development.
Job Description
Link Solutions is seeking a Computer User Support Specialist to join our team in Picatinny Arsenal, NJ.
Must be a US Citizen
Must possess an active DoD Secret Clearance
The Computer User Support Specialist will provide Tier 2 concierge-like support to more than three hundred users by email, Microsoft Teams, and tickets assigned within the Remedy incident tracking system. The Support Specialist role encompasses support in various areas of hardware, software, mobile devices, networking (VPN and Citrix), system administration, licensing management, and printer support. The Support Specialist will act as a focal point for organizational computer-related activities, guiding technical aspects of computers and systems used by organization users.
Become an integral part of a professionally diverse team while working at an industry-leading organization. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.
Job Responsibilities: Perform technical functions such as system analysis, user and server account creation tracking, group policy management, scripting, and accounts management.
Ensure all issues received via email, walk-in, or assigned by the RNEC during duty hours are responded to via email, phone call, or through desktop support.
Provide troubleshooting and support using automated tools and diagnostics for various hardware and software platforms including but not limited to Windows 10, iOS, Microsoft Office 365, OneDrive, Trellix HBSS and HIPS, SharePoint, and Microsoft Active Directory.
Installation of all new computers and the relocation of computers within locations as provided.
Install all computer hardware and software to ensure the user is fully functional and operational.
Ability to monitor compliance with information management policies during account verification.
Update and maintain the current approved Microsoft Windows OS images and provide feedback, software, and configuration changes to the RCC and NEC imaging teams.
Diagnose and repair hardware and software-related issues for computers, network printers and scanners, and mobile devices across unclassified and classified environments.
Develop, test, and implement new software and patches.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications Must be a US Citizen.
DoD Secret Security Clearance.
CompTIA Security+ CE equivalent or higher.
Bachelor's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts or two (2+) years of relevant experience in place of degree requirement.
Experience with Active Directory, Windows 10, Microsoft Office 365, and remote desktop (Citrix).
Excellent communication skills (written and oral) and interpersonal skills.
Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Able to multitask, prioritize, and manage time efficiently.
Preferred: Microsoft 365 Certified.
TIL Foundation v4 or higher.
Modern Desktop Administration Associate
Experience working in a Department of Defense (DoD) environment.
Additional Information
This opportunity is contingent upon successful award and contract negotiation which is currently in process.
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
Email Alert for Computer User Support Specialist jobs in Jersey City, NJ, United States
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