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Fusco Personnel, Inc.
New York
Job Description Job Description Computer Support Specialists New York, NY – Long-Term Contract 100% On-Site Fusco Personnel is actively recruiting for Computer Support Specialists to join our client located in the New York, NY area. This is a full-time, long-term contract opportunity. The ideal candidate will have prior experienc
Job Source: Fusco Personnel, Inc.Staff Today Inc
New York, NY, United States
Health Advocates Network is currently seeking a Computer Support Specialist to work at a facility in New York, NY. These are registry positions with our company. Pay Rate: $24 / hour Shift details: M-F 8am-4pm or 10am-6pm Job Duties This may include such activities as: Work on service desk shared mailbox, reply to emails, create tic
Job Source: Staff Today IncHealth Advocates Network
New York, NY, United States
Health Advocates Network is currently seeking a Computer Support Specialist to work at a facility in New York, NY. These are registry positions with our company. Pay Rate: $24 / hour Shift details: M-F 8am-4pm or 10am-6pm Job Duties This may include such activities as: Work on service desk shared mailbox, reply to emails, create tickets in ti
Job Source: Health Advocates NetworkInfojini
New York, NY, United States
This may include such activities as: -Work on service desk shared mailbox, reply to emails, create tickets in ticketing system, provide level 1 troubleshooting, escalate to higher level technicians in the event the issues isn't resolved after troubleshooting. -Performing installation, administration, testing, and maintenance of hardware and softwar
Job Source: InfojiniHRUCKUS LLC
New York, NY, United States
Veteran Firm Seeking a Computer Support Specialist for Assignment in New York, NY My name is Stephen Hrutka. I lead a Veteran-owned consulting firm in Washington, DC, focused on strategic sourcing, supply chain management, and IT Staffing. We want to fill a Computer Support Specialist role for the New York State Government. The ideal candidate has
Job Source: HRUCKUS LLCHonorVet Technologies
New York, NY, United States
Job Title- Computer Support Specialists Req Id- 24-102625 Duration: 12+ Months Location: New York, NY Onsite Role Job Duties: Work on service desk shared mailbox, reply to emails, create tickets in ticketing system, provide level 1 troubleshooting, escalate to higher level technicians in the event the issues isn't resolved after troubleshooting
Job Source: HonorVet TechnologiesIIT, Inc.
New York, NY, United States
If you are unable to click on links above to submit resume, you may email your resume to [email protected] Subject= IIT Career Site/Resume for JobID=15269 (Computer Support Specialists) in New York NY 10004 (SJU) Estimated Length: 12 months M-F, 37.5 hours per week Requirements Job Description/Duties The Business Requirements Analyst’s role is to
Job Source: IIT, Inc.Link Solutions
Jersey City, NJ, United States
Company Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company
Job Source: Link SolutionsNew York, NY, United States
Job Description
Job ID#:
24713
Job Category:
Information Technology
Position Type:
Contract/W-2
Duration:
1 year
Shift:
Multi Shifts
Job Title: Help Desk Technician
Pay rate: $23/hr
Shift: 8am-4pm or 10am-6pm
Our Client:
Our client is the New York State Office of General Services (OGS) and they are seeking a Help Desk Technician for one of their teams. This is a temporary position (W2 Only) in Brooklyn, NY. This is an excellent opportunity for the right individual. The contract is expected to last 1 year with a pay rate of $23/hr.This is an in-office role, so you must be commutable to Albany. Veterans are strongly encouraged to apply.
Job Description:
We are seeking a skilled IT Support Specialist to join our team. This position is responsible for providing technical support and troubleshooting for various IT systems and applications. The ideal candidate will have a strong background in IT customer support, hardware and software installation, and problem resolution.
Key Responsibilities:
Service Desk Support:
Manage the service desk shared mailbox, respond to emails, create tickets in the ticketing system, and provide level 1 troubleshooting.
Escalate unresolved issues to higher-level technicians.
Hardware and Software Maintenance:
Perform installation, administration, testing, and maintenance of hardware and software.
Deploy and configure hardware and software systems.
Collaborative IT Solutions:
Participate in meetings with users, vendors, consultants, and IT staff to discuss IT solution options.
Assist in recommending appropriate system platforms to meet program requirements.
Documentation and Training:
Prepare and assist with documentation for procedural manuals and online help instructions for users.
Create technical documentation manuals for IT staff.
Provide and administer training in hardware and software technologies.
Service Desk Phone Support:
Answer service desk phone calls, create tickets in the ticketing system, provide level 1 troubleshooting, and escalate issues as necessary.
Experience & Knowledge:
The ideal candidate will have 3 to 5 years of experience in the following areas:
IT customer support and training
Computer installation, diagnosis, and repair
Network and standalone printer installation, diagnosis, and repair
Basic troubleshooting of scanners and other peripheral devices
Microsoft Office Suite troubleshooting and desktop support
Virtual meeting tools, including MS Teams, Zoom, and WebEx
Windows 10 desktop support
VPN and remote technical support
Adobe Pro troubleshooting and desktop support
Qualifications:
Proven experience in a technical support role
Strong problem-solving skills and attention to detail
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus
Datrose is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race. Religion, color, national origin, sexual orientation, gender identity, pregnancy, status as a parent, age, protected veteran status, family medical history or genetic information, political affiliation, status as a qualified individual with disability, or other non-merit-based factors.
Authorization to work in the U.S. is a precondition of employment. Datrose does not sponsor employment visas.
Job Requirements
Minimum Security Clearance:
No
Email Alert for Computer Support Specialist jobs in New York, NY, United States
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