Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Deloitte
Washington
Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possibl
Job Source: DeloitteThe Tatitlek Corporation
Washington, DC, United States
Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians shall be responsible for responding to and resolving "IT" Service Desk tickets on a timely manner. The persons assigned to this function will work directly with end users either remotely or
Job Source: The Tatitlek CorporationSecuriGence LLC
Arlington, VA, United States
Job Title: Tier 1 Help Desk Analyst Location: Arlington, Virginia Clearance Level: Secret Clearance. Top Secret Preferred. Summary We deliver essential technology services to our customers in support of their missions to sustain the national security and provide services to our nation. SecuriGence is seeking a Tier 1 Help Desk Analyst to hel
Job Source: SecuriGence LLCLeidos
Rockville, MD, United States
Description Looking for an opportunity to make an impact!! Leidos currently has an opening for a Help Desk Analyst (Tier 1) . This is an exciting opportunity to use your experience to support an End User Customer Support program under the Nuclear Regulatory Commission (NRC) . In this mission we provide Tier 1 Help Desk Support to the NRC's user c
Job Source: LeidosAssyst
Arlington, VA, United States
ASSYST is seeking a Help Desk Analyst to provide tier 1 support via phone, portal, and email submitted Incident and Request tickets for our client at Arlington, VA. Job Location: Arlington VA (Hybrid) Job Schedule: 7AM to 4PM and 8AM to 5PM, Monday thru Friday (40 hours a week) Job Type: C2C/Corp to Corp or1099 Hourly Responsibilities: D
Job Source: AssystGet Me the Gig
Arlington, VA, United States
Job Description Location: Hybrid EST Time Zone US Citizens or LPR candidates only Work hours per week: 40 The position is for a 40-hour work week, Monday thru Friday 7am - 5pm EST (Hours may fluctuate between two shifts) We are looking to hire a Tier-1 Help Desk Analyst to respond to phone, portal, email submitted Incident and Request tickets f
Job Source: Get Me the GigColumbia Technology Partners
Annapolis Junction, MD, United States
Description: Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. May coach and provide guidance to less-experienced professionals. Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions. Provides remote support access through desktop mirroring an
Job Source: Columbia Technology PartnersRCG
Washington, DC, United States
Are you someone looking for a new opportunity that will help you grow and build on your current technical skills? Do you provide and practice great customer service? Do you have general technical training and know how? If you said yes to these questions, then RCG, Inc. is the right place for you! RCG is a growing federal contracting company and ce
Job Source: RCGHyattsville, MD, United States
The Tier 1 Technical Service Technician will assist with the day to day operations of the Technical Service Desk at SII's corporate headquarters supporting multiple government and commercial accounts including installations and ongoing support. Administration of VoIP systems, User Administration, and conducting the research necessary to drive an IT issue to resolution are all skills that will be called upon. Occasional travel could be required.
Job Requirements:
Strong Customer Service skills
Strong Troubleshooting Capabilities
Proven Computer Netorking experience and expertise
Previous experience with Remedy, OTRS or similar ticketing system is helpful
Ticket tracking
DoD Secret Clearance or Top Secret Clearance (current or able to obtain)
Installing and administrating Interactive Intelligence, Avaya, or Genesys products preferred, but not required
Security + ce Certification
Operating Systems: Windows 2008, 2012, XP, Windows 7, Windows 8, Linux
Microsoft Server 2003/2008/2012
VoIP or Telecom experience a plus
Microsoft Exchange
Active Directory
Hardware and software installation
VMware
Technical help desk support
SQL Database experience a plus
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://www.applicantpro.com/j/1186588-50197
Email Alert for Tier 1 Technical Service Desk Analyst jobs in Hyattsville, MD, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.