Product Manager, Applied Data

Dallas, TX, United States

Employer Direct healthcare (EDH) is on a mission to transform access to excellent care for the moments that matter most. As the leading provider of surgical benefits for self-insured employers, we bring guided access to high-quality, affordable care for employers, their employees and the family members. We understand and have experienced the challenges of navigating specialized healthcare and we are dedicated to making a change.

EDH is the market leader for Independent Centers of Excellence (CoE). We have challenged the status quo in healthcare by bringing top quality surgeons within reach of all. Our surgeon-first model is the largest and most accessible network (3-4x larger than our peers), which has delivered an ROI 3x our peers. We serve hundreds of self-funded plan sponsors across 1000+ employers, representing over 4 million people across the U.S. We've saved our clients over $700 million since we were founded!

Ultimately, the US healthcare system at-large is flawed. Costs continue to rise while life expectancy stagnates. We are moving the needed on this problem by improving surgery outcomes - making people healthier - and lowering healthcare costs at the same time.

About You:

You have a drive and  AMBITION to tackle big problems. Big problems require big ideas and a team that supports new ideas.

You  CARE  deeply for your customers. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.

You thrive in a  TEAM ENVIRONMENT . Collaboration is key in innovation and creating change.

A  DIVERSE  environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.

You are  DETAIL ORIENTED , but more so, focus on the execution of your content while balancing a fast-paced environment.

You understand that  PROGRESS  is critical to making change. You take the time to celebrate the small and big wins. Understanding that each improvement to a process helps move towards a greater change.

INTEGRITY  guides you in life. Focusing on the truth versus just giving people the answers they want to hear.

If this sounds like you, we would love to connect to speak further about career opportunities at Employer Direct Healthcare.

Please apply to our role & someone from our HR Team will reach out to help you navigate our interview process.

Product Manager, Applied Data

The Product Manager, Applied Data is responsible for b uilding and growing our core data products that power EDH. They will drive the overall EDH data product, id entifying h igh value opportunities and working across the organization to prioritize and execute on the vision. This product manage r will help drive both the strategy and execution for effective organizational use of EDH’s direct and indirect data. The product manager will build, drive, and execute product prioritization and implementation of product vision and requirements .

Responsibilities :

Leadership : Lead a high performing product and engineering team driving best in class decisions across people, process, and product

Discovery: Perform deep discovery and user research with stakeholders, members, internal users, while taking into account legal, regulatory and competitive and market dynamics. Bring qualitative and quantitative insights to the table for discussion

Strategy: create and drive EDH’s data strategy that drives insights and personalization across our product lines, supports commercial initiatives (clients & prospects), and broadly enables cross-organization teams to drive innovation from data.

Roadmap: create product roadmap and communicate across product areas for broader visibility.

Alignment: create top down and bottoms-up alignment ensuring your direct, peers, teams, and senior leadership are providing the right level of guidance in accordance with RACI or similar. Additionally, you will create clear channels of visibility and alignment on strategy with relevant stakeholders including presenting to and working with senior leadership.

Experimentation: Set the bar for when and where to experiment. Bring a data-driven approach to building product but leverage your experience and product sense to deliver the right products on time and in budget. Perform rapid experimentation where needed, test manually, build stat sig experiments that prove and disprove our hypothesis

Approach: We’re an agile shop, and take an iterative approach to building software. Use your product expertise, but also apply product-led growth concepts, letting our users (internal/external) shape our product. Apply focused quantitative and qualitative approaches, to better understand how our users want to and should leverage our data products. Analyze existing products, make the tough calls, say no, and create pitches and actionable plans for implementing new features. Make smart decisions applying 1 vs. 2 way door framework

Data as a 1 st class citizen: our data is the lifeblood that powers our org. Whether used operationally, for research, predictive models, forecasting, reporting etc., we need clean, accurate, and timely data to make the right decisions. This role is a key stakeholder of that function.

Data activations/insights: envision, champion, and execute applied data concepts that drive short-, medium-, and long-term business impact. Enable x-org data insights that drive targeted marketing, internal experiences (e.g. CareHub, TPA tooling), and external experiences (mobile app and portal, provider portal, CareHub). Choose the right frameworks for the right problems, leveraging subject matter experts, basic algorithms and data science to drive best in class data products that will power our organization.

Partnership Integrations: Drive successful partnerships through products that enable seamless member experiences, referrals, and data exchange.

Reporting and analytics: Create scalable, accurate, differentiated internal and external reporting (client reporting as a product). Work with and drive advanced analytics at EDH including internal and external reporting and data science practices.

Process: Refine and build process as needed to ship high quality products on time and in budget while ensuring visibility and alignment across the org Manage the product development process and timeline to ensure targets are met on time and in budget

Requirements :

5+ years experience in Product Management

Applied data experience driving personalization or utilization at scale

Nice to have: Product experience building rules-based, ML, and AI models

Nice to have: Healthcare or HealthTech experience

Bachelor Degree required

Experience with startup/growth phase company

Experience managing both US and offshore teams

Ability to travel up to 1-2x/quarter

Medical Insurance

Vision Insurance

Short & Long Term Disability

Life Insurance

401k with company match

Paid Time Off

Employer Direct Healthcare does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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