Strategic Account Manager

Seattle, WA, United States

Strategic Account Manager

Location WA - Seattle

Job Family Account Management

Apply Now (https://phg.tbe.taleo.net/phg02/ats/careers/v2/applyRequisition?org=MCKINSTRY&cws=41&rid=8283)

Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we’re building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We’re making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

renewables and energy services

engineering and design

construction and facility services

To get where we’re going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

The Opportunity with McKinstry

We are adding a Strategic Account Manager to our growing Service division in Seattle, Washington. In this role, you will lead client growth, retention and renewal through delivery of quality, value, relationship building/maintenance and delivering upon client's business objectives. Additionally, some responsibilities you will have include:

Manage, implement and deliver per the agreed upon growth KPI’s.

Act as an escalation point for resolving complex customer requirements for assigned accounts.

Responsible for the overall financial performance of account.

Responsible for all client communications, conflict resolution and compliance on client deliverables.

Lead client growth by identifying and pursuing expansion opportunities for new and existing clients while collaborating with other divisions.

Renew and expand services within assigned client base.

Identify and acquire new strategic accounts to meet annual sales goals

Assists Operations Manager in identifying and implementing tactics to attain team’s and customer’s goals.

Assist in, or lead, the design, sale and execution of Service Projects

What You Need to Succeed at McKinstry

Intermediate working knowledge of Microsoft Word, Excel, Outlook and Project required; working knowledge of SharePoint preferred, knowledge of CRM a plus.

Bachelor’s degree in business, engineering, construction, management, business administration or related field required. This knowledge may be gained through 4 years applicable work experience in construction or facilities management companies.

Minimum five (5) years customer account management experience.

Demonstrated ability to work with complex, major accounts, with a proven track record of significant revenue growth, and overall account retention.

PeopleFirst Benefits

When it comes to the basics, we have you covered:

Competitive pay

401(k) with employer match and profit-sharing plan

Paid time off and holidays

Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:

Family formation benefits, including adoption and IVF assistance

Up to 16 weeks paid parental leave

Transgender inclusive benefits

Commuter benefits

Pet insurance

“Building Good” paid community service time

Learning and advancement opportunities via McKinstry University

McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

If you’re driven by our vision to build a thriving planet together, McKinstry is the place to build your career.

T he pay range for this position is $84,240- $145,200 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Base pay information is based on market location. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

The McKinstry group of companies are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and qualified applicants without regard to sex, gender identity, sexual orientation, age, race, color, creed, marital status, national origin, disability, veteran status, genetic information or any other basis protected by law. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment, and training. This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

McKinstry is a drug-free workplace. Employment is contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.

Applicants for this role will only be considered if they possess current US Work Authorization, and do not require employer-sponsored VISA support to begin or remain in this role.

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