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Patterson Careers
San Diego, CA, United States
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees b
Job Source: Patterson CareersPatterson Companies
San Diego, CA, United States
Job Summary As a TechEdge Service Coordinator for Patterson Dental, you will be responsible for providing a professional approach to dispatching and performing all duties related to the scheduling of requests for service. The service coordinator role requires a high level of professional autonomy due to the nature of resource planning in assignm
Job Source: Patterson CompaniesCJ Charles Jewelers
La Jolla, CA, United States
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Job Source: CJ Charles JewelersLiberty Military Housing
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Job Source: Mossy Nissan Chula VistaHologic
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Job Source: HologicLiberty Military Housing
San Diego, CA, United States
Overview: Liberty Military Housing Own your passion for service! At Liberty Military Housing were here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of pr
Job Source: Liberty Military HousingCJ Charles Jewelers
San Diego, CA, United States
CJ Charles Jewelers is seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. A Service Coordinator duty is to provide excellent customer service – following up on after sales service and follow the repair process from start to finis
Job Source: CJ Charles JewelersSan Diego, CA
Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job Description:
Job Summary As a TechEdge Service Coordinator for Patterson Dental, you will be responsible for providing a professional approach to dispatching and performing all duties related to the scheduling of requests for service. The service coordinator role requires a high level of professional autonomy due to the nature of resource planning in assignment of service technicians to service requests.
Essential Functions Triages calls and inquiries from customers.
Assigns and schedules service requests from clients or company personnel.
Manages resources efficiently and effectively for all scheduled service.
Monitors service orders assigned to technicians.
Responsible for the life cycle of service order (creates, edits, completes and invoice service orders).
Reconciles various CRM reports on a monthly basis.
Works closely with the Branch Procurement Specialist(s) with resource and project planning.
Demonstrates a commitment to Patterson values & professionalism through appropriate conduct at all times.
Performs other service coordinator duties as assigned.
Job Qualifications Minimum Qualifications:
Associates degree or higher preferred or 2-5 years equivalent industry experience.
Expresses strong customer service orientation or related dispatching experience through excellent written and verbal/phone communication skills.
Has strong organizational and multi-tasking skills, demonstrates sound judgment and excellent decision-making abilities, and shows a great attention to detail.
Ability to positively contribute to the Branch team environment by taking initiative to learn and improve upon skillsets.
Possesses strong planning and organizational skills, both written and verbal.
Uses technology with efficiency, including Microsoft 365 and SAP CRM platforms.
Preferred Qualifications:
1-3 years dispatching and customer service experience, with previous experience in the Dental industry preferred.
Previous working experience with project or resource coordination.
Bookkeeping/accounting experience preferred.
What's In It For You:
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program.
401(k) Match Retirement Savings Plan.
Employee Stock Purchase Plan (ESPP).
Paid Time Off (PTO).
Holiday Pay & Floating Holidays.
Volunteer Time Off (VTO).
Educational Assistance Program (Tuition Reimbursement).
Full Paid Parental and Adoption Leave.
LifeWorks (Employee Assistance Program).
Patterson Perks Program.
The potential compensation range for this role is below. The final offer amount could exceed this range , based on various factors such as candidate location (geographical labor market), experience, and skills.
$19.42 - $24.52
EEO Statement
As a people-first company, Patterson promotes a culture that embodies and celebrates diversity and inclusivity. We believe our employees’ unique experiences and differences is what strengthens us and drives our success. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status.
We are Patterson. We welcome you.
Email Alert for Service Coordinator jobs in San Diego, CA
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