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Patterson Companies
San Diego, CA, United States
Job Summary As a TechEdge Service Coordinator for Patterson Dental, you will be responsible for providing a professional approach to dispatching and performing all duties related to the scheduling of requests for service. The service coordinator role requires a high level of professional autonomy due to the nature of resource planning in assignm
Job Source: Patterson CompaniesCJ Charles Jewelers
La Jolla, CA, United States
CJ Charles Jewelers is seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. A Service Coordinator duty is to provide excellent customer service – following up on after sales service and follow the repair process from start to finis
Job Source: CJ Charles JewelersLiberty Military Housing
San Diego, CA, United States
Overview Liberty Military Housing - Own your passion for service! At Liberty Military Housing we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of pr
Job Source: Liberty Military HousingConAm Management Corporation
San Diego
Job Description Job Description Service Coordinator – Las Serenas | San Diego, CA WHO WE ARE: CONAM Management Corporation is part of The CONAM Group, a multi-family property investment and management firm established in 1975 that specializes in conventional and affordable housing. We span across 12 states with 11 regional offices that employs
Job Source: ConAm Management CorporationPatterson Companies
San Diego, CA, United States
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees
Job Source: Patterson CompaniesPatterson Dental Supply, Inc.
San Diego, CA, United States
Job Summary As a TechEdge Service Coordinator for Patterson Dental, you will be responsible for providing a professional approach to dispatching and performing all duties related to the scheduling of requests for service. The service coordinator role requires a high level of professional autonomy due to the nature of resource planning in assignm
Job Source: Patterson Dental Supply, Inc.Patterson Company LLC
San Diego, CA, United States
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees b
Job Source: Patterson Company LLCCosco Fire Protection
San Diego, CA, United States
Description: Our San Diego, CA office has an exciting opportunity for a Service Coordinator to join our growing team. In this role you will serve as the key point of contact for our customers, employees and guests/clients. We are seeking a motivated and engaging person who enjoys multi-tasking, learning on the job, and providing simultaneous suppor
Job Source: Cosco Fire ProtectionSan Diego, CA, United States
CJ Charles Jewelers is seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
A Service Coordinator duty is to provide excellent customer service – following up on after sales service and follow the repair process from start to finish. They must work to ensure customer satisfaction. CJ Charles Jewelers Service Coordinators are asked to share the quality standards and collection information with their clients and assist in maintaining the aesthetic quality of the Boutique.
A Service Coordinator is required to have a strong understanding of Customer Services needs and customer priorities, excellent computer skills and strong attention to detail with the ability to handle multiple tasks simultaneously. A Service Coordinator needs to have the ability to establish and maintain effective relationships with customers and gain their trust and respect – excellent interpersonal and communication skills are a must. At this time, we are not sponsoring work visas. Applicants must have valid work authorization for employment is the USA.
KEY RESPONSIBILITIES
Service Sales Achievement:
• Consistently achieve and/or exceed the monthly service targets.
• Ensure that each client receives outstanding and exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service before, during and after sales client
• Negotiate and handle objections with ease
• Monitor Inventory levels of parts and maintain orders as needed
Client Relationship Management:
• Cultivate new and existing client relationships through exceptional service, partnering with Management to develop a plan for their clients and prospects
• Consistently and accurately capture client data for follow-up and relationship building effectively
• Appropriately resolve client issues/concerns and escalate as needed to Management
• Client networking events
Daily Operations:
• Understand and comply with all security and operational policies and procedures of CJ Charles Jewelers
• Assist with daily set-up and breakdown of the boutique
• Daily status checks on open repair tickets and parts – updating clients on any delays
• Daily shipping and receiving of all Service Department related items
Required Experience:
• 2 to 5 years of previous experience in luxury retail, service or hospitality environment
• General knowledge of jewelry & watches
Technical Skills:
• Ability to work in a fast-paced retail store environment
• Computer and internet Savvy
• MS Office experience required
Personal Skills/Abilities:
• Additional language skills are a plus
• Excellent interpersonal and communication skills are required
• Strong understanding of Customer Service needs
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
Being an Ambassador of CJ Charles Jewelers:
• Uphold CJ Charles image by maintaining professional demeanor at all times
• Self-Starter with Team-Player approach
• Must be available to work retail hours including weekends/nights and to travel for trainings, client events, conferences…
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Service Coordinator jobs in San Diego, CA, United States
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