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Patterson Companies
San Diego, CA, United States
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees
Job Source: Patterson CompaniesPatterson Dental Supply, Inc.
San Diego, CA, United States
Job Summary As a TechEdge Service Coordinator for Patterson Dental, you will be responsible for providing a professional approach to dispatching and performing all duties related to the scheduling of requests for service. The service coordinator role requires a high level of professional autonomy due to the nature of resource planning in assignm
Job Source: Patterson Dental Supply, Inc.CJ Charles Jewelers
San Diego, CA, United States
CJ Charles Jewelers is seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. A Service Coordinator duty is to provide excellent customer service – following up on after sales service and follow the repair process from start to finis
Job Source: CJ Charles JewelersCJ Charles Jewelers
San Diego, CA, United States
Job Description Job Description CJ Charles Jewelers is seeking a Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. A Service Coordinator duty is to provide excellent customer service following up on after sales service and follow the rep
Job Source: CJ Charles JewelersPatterson Companies
San Diego, CA, United States
Job Summary As a TechEdge Service Coordinator for Patterson Dental, you will be responsible for providing a professional approach to dispatching and performing all duties related to the scheduling of requests for service. The service coordinator role requires a high level of professional autonomy due to the nature of resource planning in assignm
Job Source: Patterson CompaniesPatterson Careers
San Diego, CA, United States
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees b
Job Source: Patterson CareersLiberty Military Housing
San Diego, CA, United States
Overview: Liberty Military Housing Own your passion for service! At Liberty Military Housing were here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of pr
Job Source: Liberty Military HousingPatterson
San Diego, CA
Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees
Job Source: PattersonChula Vista, CA, United States
As the "face and voice" of the dealership - being the first exposure to the dealership for many people-you'll have the opportunity to stand out by representing the dealership that creates a very positive and uplifting client experience right off the bat.
As a Service Coordinator for the Service Department, you'll
1. Field inbound calls from prospective customers who need their cars serviced and schedule reservations with the Service Department.
2. Convert inbound web chat leads into appointments
3. Follow up on campaigns for declines, open recalls or customer satisfaction.
In this position as the ideal Service Coordinator, you'll wow callers with your upbeat, energetic, skillful, sincere and courteous service, so these callers will immediately feel glad they called upon hearing your voice.
Hours: Monday- Friday 8:00 AM-5:00 PM, and every other Saturday 8:00 AM-4:00 PM
Employees in this position will be paid a base hourly wage ranging from $18.00/hr. to $21.00/hr.
At Mossy Auto Group our employees are out most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, and innovation. Every employee at Mossy is absolutely critical to its success. As a family owned and operated business we consider each employee an extension of the Mossy family. We promise to deliver the same award-winning service and value that our community has come to expect from our dealership through the years.
Benefits
Medical, Dental & Vision
Group Insurance Plans & Discounts
401K Retirement Savings Plan
Paid Vacation and Holidays
Disability Insurance
LAP (Life Assistance Program)
Basic Life, Dependent & Accident Insurance
Growth Opportunities
Paid Training
Employee Purchase Incentives
Responsibilities
Mastering and following all training materials and scripts
Developing a solid understanding of product information related to the makes and models and all major services provided by the Service Department.
Using the various responses at the appropriate stages of a service call.
Keeping current with the latest advertisements, including coupons, direct mail pieces and all service specials.
Maintaining a professional code of conduct at all times.
Providing superior customer service.
Being punctual and adhering to your work schedule.
Being able to manage your time.
Adhering to the policies and procedures provided by management.
Qualifications
An understanding of the key role the Service Coordinator plays in the success of the company and the value the Service Coordinator position adds to the company offering.
The ability to be the “face and voice” of the company, to represent it at the highest level of professionalism, integrity and service.
Demonstrated excellent phone skills, communication skills, both verbal and written.
A highly professional approach and appearance, and demonstrated dedication to customer service
The ability to handle difficult callers in order to reach a smooth, peaceful and mutually satisfying resolution
A demonstrated ability to confidently and skillfully use a computer and computer software.
An ability and willingness to be flexible to handle multiple tasks.
A bilingual language ability would be a plus (Spanish)
High school diploma or the equivalent.
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.
Email Alert for Service Coordinator jobs in Chula Vista, CA, United States
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