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Lighthouse Behavioral Health Solutions
Columbus
Job Description Job Description Salary: $79,000 - $123,000 annually DOE Lighthouse Behavioral Health Solutions (LBHS) provides individual, outpatient, intensive outpatient, partial hospitalization, residential, psychiatric services, and medication assisted treatment for mental health and substance abuse treatment needs. We are a treatment facility
Job Source: Lighthouse Behavioral Health SolutionsLighthouse Behavioral Health Solutions
Columbus, OH, United States
Lighthouse Behavioral Health Solutions (LBHS) provides individual, outpatient, intensive outpatient, partial hospitalization, residential, psychiatric services, and medication assisted treatment for mental health and substance abuse treatment needs. We are a treatment facility that prides itself in a welcoming and compassionate approach to substanc
Job Source: Lighthouse Behavioral Health SolutionsNetJets & EJM
Columbus, OH, United States
Purpose of Position The Service Desk Analyst, Associate contributes in the delivery of excellent experiences while providing quality customer support, IT support and quality resolutions. These responsibiities, part of the NetJets incident, problem, request, and knowledge management practices include intake, triage, troubleshooting, escalation, doc
Job Source: NetJets & EJMLyra Technology Group
Columbus, OH, United States
Lyra Technology Group is looking for a full-time Service Desk Technician to join the team at one of our operating companies, Arnet Technologies, located in Columbus, OH. This opportunity will focus on troubleshooting and servicing IT hardware and software installations for a portfolio of clients. A bit about Lyra… Lyra Technology Group is a famil
Job Source: Lyra Technology GroupLingaTech
Blacklick
Job Description Job Description Remote 40 hours per week / 5 days per week 1 Year Contract Required Skills: Experience with ServiceNow, Salesforce, or similar ticketing systems. 3 years of Call Center experience 1 year of help desk or call center technical Support experience High school diploma or GED required. Ability to type 40+ WPM Respons
Job Source: LingaTechIQventures
Dublin, OH, United States
IQVentures is looking for an End User Computing Manager to join our to team in Dublin, Ohio. Responsibilities: Hire and train qualified IT staff who will perform Service Desk duties such as taking inbound calls and creating and working service tickets. Create and manage schedules, including an on-call rotation. Monitor several inbound calls queue
Job Source: IQventuresCreative Financial Staffing
Worthington, OH, United States
Help Desk Specialist Onsite Summary: Provide desktop/laptop, mobile device, and application support to end-users. Responsibilities include customer service, incident management, issue resolution, system administration, inventory management, and documentation. Key Responsibilities: Provide Tier 1 and 2 support for hardware, software, and applicatio
Job Source: Creative Financial StaffingFaith Life Church
New Albany
Job Description Job Description Salary: At Faith Life Ministries, we invite people to be a part of a culture that inspires them to experience the Kingdom in their faith, family, and freedom. Located in central Ohio, our headquarters are nestled in the beautiful town of New Albany. We are known worldwide for advancing the Kingdom through media, dai
Job Source: Faith Life ChurchColumbus, OH, United States
Director, IT
About FlightSafety International
FlightSafety International is the world’s premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world’s largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.
Purpose of Position
The Director, IT leads multiple teams within Software Engineering, Data Engineering, Infrastructure, Network/Telephony, Project Management, Business Relationship Management or Deskside Support. The Director, IT owns executive-level relationships and serves as a single point of focus, working to converge IT solutions across multiple functions, departments, and business lines. As an experienced change agent, the Director will diplomatically and effectively drive improvements on the team and at the organizational level.
Tasks and Responsibilities
Facilitate IT strategic and operational planning to achieve business goals
Partner with department leaders to understand business strategy, demand, and priorities and help the business propose programs/projects to drive those strategic goals
Direct continuous improvements of systems and procedures
Anticipate how the business strategy or policy changes will impact systems and processes
Participate in the development of departmental IT budget
Assist in developing business case justifications and cost/benefit analyses for IT spending and initiatives
Measure effectiveness of deployed solutions
Coordinate and facilitate consultation with senior-level stakeholders to define technology roadmap and systems requirements
Develop strong relationships with senior business leaders, articulate risks, negotiate tradeoffs facilitate decision-making, prioritize, and remove cross-team impediments
Work across organizational boundaries to manage communications and build positive relationships
Minimum Education
Bachelor's degree from an accredited institution or equivalent industry experience
Professional educational certificates in area of expertise, technical certifications, or equivalent experience are preferred
Minimum Experience
10+ years of experience managing and directing an IT function, including experience in strategic planning and execution
8+ years of experience facilitating the development and implementation of business initiatives and projects
Proven experience in strategic IT planning, organization, and development
Working knowledge of waterfall, agile, and project management methodologies and systems
Prior team oversight of at least five individuals
Knowledge, Skills, Abilities
Ability to listen and build rapport as a strategic partner, vertically within the business unit, as well as with senior leadership and other functional IT teams
Ability to map joint organizational vision and long-term thinking, imagination, and idea generation
Knowing when to push an agenda and when to let a situation develop, rest, or advance
Exceptional ability to lead change using positive and collaborative methods
Ability to set expectations with business partners and effectively leverage governance for a positive business partner experience
Understand and integrate business strategies and trends in technology to deliver value
Ability to identify gaps and areas that need improvement
Ability to effectively communicate with both technical and non-technical individuals
Strong client service focus exhibiting proactivity, and follow through on commitments
Experience in interacting with development teams to deliver the right solution the first time
Excellent organizational, multi-tasking, and problem-solving skills with the ability to communicate clearly and concisely in both written and verbal formats at all levels
Self-starter who is successful in working in a team environment and has demonstrated experience in making complex decisions at pace and working with autonomy
Ability to effectuate change
Ability to diplomatically identify and resolve risks
Physical Demands and Work Environment
The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand, walk, and sit. Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material. The noise level in the work environment is usually low to moderate.
FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
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Email Alert for Director Of IT End User Services jobs in Columbus, OH, United States
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