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Lead Forensics
Scottsdale, AZ, United States
Customer Success Manager Lead Forensics Hybrid Working Basic Pay + Commission $85,000 OTE Location: Scottsdale, Arizona The Customer Success Department is a vital department, working closely with our customers, post sale and throughout the lifetime of their contracts. Our CSM’s are you passionate about delivering value and creating long lasting rap
Job Source: Lead ForensicsArcoro
Scottsdale, AZ, United States
Why Arcoro? Want to make an impact? We do too. Come join our team of bridge builders. With full-time hybrid work (2 day minimum) in Scottsdale, Arizona. Arcoro helps to lead high-compliance organizations to automate paper processes and build their bridge to better HR with streamlined, easy-to-use HR software. We re proud to offer an unmatched emp
Job Source: ArcoroMoney Fit by DRS
Gilbert, AZ, United States
Benefits/Perks Competitive hourly pay rate plus commission and/or bonuses Paid training Paid Time Off Flexible Hours Commission paid monthly No Evening or Weekend work expectation Company Overview We believe people are an organization’s most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we’re committed to
Job Source: Money Fit by DRSCharger Logistics
Scottsdale, AZ, United States
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow. Charger logistics invests time and support into its employees to provide them with th
Job Source: Charger LogisticsMoney Fit by DRS
Chandler, AZ, United States
Overview/ Job Responsibilities: Sev1Tech is looking for a Customer Success Manager that leads the Customer Success Team, providing direction to Technical Delivery Managers (TDMs). TDMs are dedicated to specific OIT customer user organizations with the responsibility to delight the customers and provide a positive experience while engaging with th
Job Source: Money Fit by DRSPayPal
, AZ, United States
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Jo
Job Source: PayPalClarivate Analytics US LLC
Tempe, AZ, United States
Ex Libris, a Clarivate Company, seeks a dynamic Customer Success Manager (CSM) to join our esteemed global Customer Success team. In this pivotal role, the CSM collaborates closely with our Consortia customers utilizing Ex Libris software, dedicated to fostering their success and supporting the needs of their members. Serving as a conduit between c
Job Source: Clarivate Analytics US LLCPayPal
Scottsdale, AZ, United States
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Jo
Job Source: PayPalTempe, AZ, United States
Job Description Job Description We are looking for a Customer Service Manager to help us get to the next level. We are a real estate photography and marketing company that helps busy agents save time and look good so they can focus on selling more homes and growing their business. We offer a variety of listing services and packages to suit any agents personal needs and budget.
Key Responsibilities
Responsible for owning and managing all activities and initiatives in ensuring that a great customer experience is delivered consistently so that it leads to strong customer loyalty and satisfaction.
Manage and develop a team of Customer Service Representatives who provide low to moderately complex customer support, and engage key stakeholders and business partners associated with customer service
Make decisions and resolve issues regarding escalated customer inquiries to meet business objectives
Collaborate and consult with more experienced management, internal partners, relationship managers, and colleagues to ensure customer satisfaction
Interact directly with external customers
Manage allocation of people and financial resources for customer service
Ensure that the team's competencies are where they need to be by ensuring that the necessary training is available/provided
Track, report and maintain quality, attendance, productivity and service measures.
Job Qualifications
Customer Service Manager experience is required, however, we hire based on character and not skill alone.
3-5 years of Team Lead Experience in a call center setting
Has experience and knows how to handle a team
Knows the team's scorecard and can drive them to meet
Has the ability to manage multiple tasks and adapt to a changing, fast-paced environment
Why You Should Work with Us:
We are growing exceptionally fast
Room for personal and career growth
We strive to be the best and help others succeed
We work hard and play hard too
We celebrate our SUCCESSES
We create amazing content daily
Paid holidays and paid vacation
* We do not provide insurance benefits at this time.
Our Way of Working:
We strive to improve daily by owning our mistakes and working together as a team to achieve our goal to triple in size in five years. Ensuring that the right people are in the right seats for the right amount of pay is the foundation of our success.
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Customer Success Manager jobs in Tempe, AZ, United States
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