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Applied Technology Group
Phoenix, AZ, United States
We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our customers. The Manager of Customer Success leads a team of 4-8 CSMs that help maintain high levels of satisfaction and engagement among our customer base. The Manager of Customer Success is responsi
Job Source: Applied Technology GroupBravado
, AZ, United States
Customer Success Manager (Remote) United States of America $90,000–$130,000 OTE *This post was created on behalf of one of Bravado’s clients. Our client is a leading software company that provides a diverse suite of products aimed at enhancing collaboration, productivity, and project management within organizations. Their product suite includes too
Job Source: BravadoClarivate Analytics US LLC
Tempe, AZ, United States
We are looking for an energetic Customer Success Manager (CSM) to join our global Customer Success team! The main purpose of the CSM is ensure our Consortia customers associated with Ex Libris software under Clarivate are achieving success supporting their members who use our products, identify and mitigate risk, and facilitate customer solution ad
Job Source: Clarivate Analytics US LLCRingCentral
, AZ, United States
Say hello to possibilities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human
Job Source: RingCentralMEDIROUTES
Phoenix, AZ, United States
Opportunity: Are you interested in joining the customer success team of a profitable and growing AZ tech company? MediRoutes is seeking a Customer Success Manager for a full-time job. This position is 100% remote, but all employees meet quarterly at our office in Scottsdale, AZ. Join the dynamic team of a rapidly expanding tech company in the SaaS
Job Source: MEDIROUTESLofty
Phoenix, AZ, United States
Lofty is a high-growth, global SaaS company serving the residential real estate market. Our suite of tools addresses the daily pain points faced by agents, empowering them to launch effective marketing campaigns, track leads' activities, build lasting customer relationships, and efficiently manage teams. As a leader in our industry, we are seeking
Job Source: LoftyTRAPP TECHNOLOGY INC
Phoenix, AZ, United States
Job Details Job Location Remote or - Phoenix, AZ Remote Type Fully Remote Position Type Full Time Salary Range $57,000.00 - $64,999.00 Base+Commission/year Travel Percentage Up to 25% Job Shift Standard (8AM to 5PM) Description The Customer Success Manager is responsible for cultivating and maintaining strong relationships with Trapp Techno
Job Source: TRAPP TECHNOLOGY INCHoneywell
Phoenix, AZ, United States
Join a team recognized for leadership, innovation and diversityThe Customer Experience Professional/ GCE Site Coordinator will play a pivotal role in managing APU/Engine repairs, ensuring correct quote pricing, resolving contract issues to prevent disputes, reviewing business rules, and recovering any problems that arise. This position requires a d
Job Source: HoneywellScottsdale, AZ, United States
Charger logistics Inc. is a world- class asset-based carrier with locations across North America. With over 20 years of experience providing the best logistics solutions, Charger logistics has transformed into a world-class transport provider and continue to grow.
Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team.
Responsibilities:
Own overall relationship with assigned clients, which includes managing on-boarding, implementation, ensuring retention, and high levels of customer satisfaction.
Develops and enhances strategic business partnerships by fully engaging and building trust with the clients' key decision makers to drive client retention.
Develop a value-based relationship with each client, resulting in maximum utilization of service offerings.
Maintain existing customer success metrics and data as directed.
Establish a trusted and strategic advisor relationship to help drive continued value of our services.
Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them.
Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.
Bring new ideas to the table about how we can better serve our clients.
Improve efficiency of accounts and optimize existing processes.
Requirements:
Proven track record with a strong focus on business development including cold calling, setting appointments, building relationship, presenting, and meeting with potential customers, through to 'closing the deal'.
Includes approximately 60-70% travel based on client needs.
3+ years of sales and account management experience.
Strong knowledge and understanding of the sales planning process.
Ability to interface with all required levels at a customer (entry level to senior executive)
Strong verbal, written, and presentation skills & strong interpersonal and customer relation skills.
Strong negotiation skills with proven closing ability.
High energy and genuine passion for “selling”.
Ability to function independently with little or no supervision as well as function in a team environment.
Experience working in the transportation industry is preferable.
College or university degree in a marketing or business-related field is an asset.
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Customer Success Manager jobs in Scottsdale, AZ, United States
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