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Receptionist

Roseville, CA, United States

Primary Job Location: Roseville, CA, in person

Job Purpose & Position Overview:

The Receptionist answers incoming calls and greets guests, directing them to the appropriate party while providing excellent customer service. The Receptionist will be responsible for monitoring and rerouting emails to the appropriate party, opening, sorting, and scanning mail, ordering office supplies, and other miscellaneous office duties while upholding Panorama’s core values.

Responsibilities:

Answer, screen, and forward incoming phone calls

Receive, sort, and distribute daily mail/deliveries

Accurately scan mail to appropriate parties

Ensure reception area is tidy and presentable

Provide basic and accurate information in-person and via phone/email

Keep inventory of stock and advise of need to order office supplies

Assist in tracking and maintaining office calendar including noting visitors

Professionally and enthusiastically greet guests

Cross train on industry knowledge, data entry, and other applicable insurance matters

Utilize strong interpersonal & communication skills to maintain and enhance relationships with co-workers

Perform other clerical receptionist duties such as filing, copying, and faxing

Represent the company with a positive, ethical, and professional manner over the phone, in writing and in person

Multi-task in an ever-changing environment, while balancing collaboration with autonomy

Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice

Qualifications:

Computer skills including Microsoft Office Suite

High School Diploma preferred

Prior insurance industry experience preferred

Candidates new to the company will start on the lower end of the payscale

Physical Requirements:

☒Normal Office                                                                      ☐ Heavy work (lift 30-50 lbs.)

☒Light work (lift 10 lbs.)                                                         ☐ Very heavy work (lift over 50 lbs.)

☒Medium work (lift 11-30 lbs.)

☐Other physical requirements (note): bending, reaching, standing, and sitting for long periods of time

Mental Requirements:

☒Reading, Writing, Calculating

☒Social Interaction Skills

☒Reasoning/Analysis

☒Works with Minimal Supervision

☐Other Mental Requirements (note):

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily.

Panorama is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Panorama will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position and/or to receive all other benefits and privileges of employment, please contact us.

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