Receptionist
Roseville, CA, United States
Primary Job Location: Roseville, CA, in person
Job Purpose & Position Overview:
The Receptionist answers incoming calls and greets guests, directing them to the appropriate party while providing excellent customer service. The Receptionist will be responsible for monitoring and rerouting emails to the appropriate party, opening, sorting, and scanning mail, ordering office supplies, and other miscellaneous office duties while upholding Panorama’s core values.
Responsibilities:
Answer, screen, and forward incoming phone calls
Receive, sort, and distribute daily mail/deliveries
Accurately scan mail to appropriate parties
Ensure reception area is tidy and presentable
Provide basic and accurate information in-person and via phone/email
Keep inventory of stock and advise of need to order office supplies
Assist in tracking and maintaining office calendar including noting visitors
Professionally and enthusiastically greet guests
Cross train on industry knowledge, data entry, and other applicable insurance matters
Utilize strong interpersonal & communication skills to maintain and enhance relationships with co-workers
Perform other clerical receptionist duties such as filing, copying, and faxing
Represent the company with a positive, ethical, and professional manner over the phone, in writing and in person
Multi-task in an ever-changing environment, while balancing collaboration with autonomy
Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice
Qualifications:
Computer skills including Microsoft Office Suite
High School Diploma preferred
Prior insurance industry experience preferred
Candidates new to the company will start on the lower end of the payscale
Physical Requirements:
☒Normal Office ☐ Heavy work (lift 30-50 lbs.)
☒Light work (lift 10 lbs.) ☐ Very heavy work (lift over 50 lbs.)
☒Medium work (lift 11-30 lbs.)
☐Other physical requirements (note): bending, reaching, standing, and sitting for long periods of time
Mental Requirements:
☒Reading, Writing, Calculating
☒Social Interaction Skills
☒Reasoning/Analysis
☒Works with Minimal Supervision
☐Other Mental Requirements (note):
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily.
Panorama is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Panorama will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position and/or to receive all other benefits and privileges of employment, please contact us.