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Sam's Club
Plano, TX, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubMercedes-Benz
Plano, TX, United States
Mercedes-Benz of Plano is currently seeking Customer Service Representatives for our Customer Development Center. **$500 SIGN-ON BONUS!*** **($250 paid after 30 days of continuous employment and the remaining $250 paid after 90 days of continuous employment)* Good phone etiquette and excellent customer service attitude required. Excellent working e
Job Source: Mercedes-BenzTrinity Industries
Addison, TX, United States
** Customer Service Representative** **** New Trinity Highway Products is seeking a Customer Service Representative in Addison, TX. The Customer Service Representative will perform configure / price / quoting tasks, is the customer point-of-contact for regarding order fulfillment, and supports the Outside Sales team. The CSR coordinates customer or
Job Source: Trinity IndustriesSparkhound
Dallas, TX, United States
** Customer Service Representative** **Job Category****:** Call Center **Requisition Number****:** CUSTO001276 Showing 1 location **Job Details** **Description** **Location:** Baton Rouge, LA (Remote, work from home option available) **Employment type:** Full Time, Temporary **Work Schedule:** Availability needed for different shifts Monday Friday:
Job Source: SparkhoundFFE Transportation
Lancaster, TX, United States
Customer Service Representative Frozen Food Express is looking for a Customer Service Representative for our Lancaster, TX location. Responsibilities: Perform customer service functions related to the business. Responsible for daily hands-on customer related situations, account development and customer satisfaction. Commit to and receive detai
Job Source: FFE TransportationCircle K
Dallas, TX, United States
**Customer Service Representative** 4421 Maple Ave, Dallas, TX 75219, United States of America R134818 JOB DESCRIPTION Store 2742266: 4421 Maple Ave, Dallas, Texas 75219**Customer Service Representative** We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment
Job Source: Circle KFamily Dollar
Lancaster, TX, United States
Family Dollar - 1327 N DALLAS AVE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and m
Job Source: Family DollarU-Haul
Grand Prairie, TX, United States
Location: 920 S MacArthur Blvd, Grand Prairie, Texas 75050 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul com
Job Source: U-HaulDallas, TX, United States
HOYA and Seiko Driven by passion for innovation and development, Hoya Vision is constantly moving boundaries. By use of extensive research and cutting- edge technology we provide tailored optimized experiences - both for the eye care professional and the spectacle wearer.
Join The HOYA Vision Care Team!
For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to bring the best possible vision care solutions to eye care professionals.
We are currently hiring a Customer Service Representative
Wage: $17.50-$19.00/hr. DOE
Shift: Monday-Friday, 1st shift- 8:00am-5:00pm
Location: 755 Regent Boulevard Suite 100 Dallas Tx 75261 (DFW) This is NOT a remote position
What's in it for you?
Health/Dental/Vision/Disability Insurance
Tuition Reimbursement
401K plans
PTO and Paid Holidays
And more!
SUMMARY:
Provide courteous and efficient service to our customers who place orders for stock lenses from our Distribution Center and conducts business in a manner consistent with HOYA values.
ESSENTIAL DUTIES & RESPONSIBILITIES: Answer incoming calls from accounts help them with placing their stock order, substituting any lenses that may be out of stock when approved by account, and addressing any issues, questions, or concerns they may have.
Enter new RX jobs into DVI, re-process Dr. Redo-RX changes, and any warranties that are permitted by company policy.
Issuing requested RMAs to customers once Management has approved the lens return, which on some may require to get a list of all lenses account wants to return and the value when requested by management.
Cancel any backorders an account may have but only when requested by the account.
Sort all pick tickets from previous day in alphabetical order and place in designated area.
Sort customer invoices from previous day, stuff envelopes, and ship to accounts.
Input fax orders in a timely manner and call accounts if you encounter any problems with their order.
Secondary Duties (Lab Call Center Support) Provide quality customer service by answering incoming customer calls, responding to customer questions/concerns, enter orders and /or redo's, technical questions, and conduct outbound calls
Manage Customer late lists, moving late jobs through lab and communicating with customers.
Proactively communicates with customer and HOYA personnel regarding order status, product availability, product information, credit status, and regulatory issues.
Coordinates activities with lab personnel, credit, distribution, shipping and other HOYA departments and locations, as needed, to ensure timely shipments of orders.
QUALIFICATIONS High School Diploma
2 years of telephone customer service experience is required
Optical experience is preferred
Must be able to memorize large amounts of data and codes
Excellent data entry/10-key skills
Insurance billing and reconciliation recommended (VSP, VBA, VCP, Superior, and Eye-Med)
By applying to this job, you are agreeing to receive an initial text, which you will have the ability to opt out of upon receipt.
At HOYA, our foundation is built upon a diverse and inclusive work environment. Together, our differences are key to maintaining an inclusive culture that supports and inspires employee's uniqueness. Our differences ignite our innovation and connects us to our diverse customers and communities we serve.
We're passionate about maintaining an inclusive work environment, not only because it's the right thing to do, it promotes and celebrates differences. We are also committed to providing equal opportunity to people of all races, ethnicities, religions, genders, sexual orientations, gender identifications, disabilities, ages, philosophies, and veteran statuses at all levels of the organization.
Hoya and Seiko Optical is committed to providing equal opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer and compensation to all qualified applicants and employees without regard to age, race, color, national origin, religion, gender, handicap or disability, or any other category protected by federal state or local law.
Other details Pay Type Hourly
Job Start Date Tuesday, June 11, 2024
Apply Now
Email Alert for Customer Service Representative jobs in Dallas, TX, United States
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