Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Gig.com
Dallas, TX, United States
WE ARE HIRING ASAP! CUSTOMER SERVICE APPLICANTS NEEDED! We are looking for someone with excellent communication skills to fill our newly open customer service position. Responsibilities Will Include: Customer service Handling customer complaints and escalations Completing sales using our current POS Be able to provide product knowledge Assisting
Job Source: Gig.comHomeTeam Pest Defense
Grand Prairie, TX, United States
** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** HTPDD023202 Showing 1 location **Job Details** **Description** **At HomeTeam, we put people first.** **We make sure HomeTeamers have the tools, support, and training they need to deliver a delightful experience to every customer.** Our friendly,
Job Source: HomeTeam Pest DefenseNational Seating & Mobility
Dallas, TX, United States
** Customer Service Representative** **Job Category****:** Branch Administration **Requisition Number****:** CUSTO002742 Showing 1 location **Job Details** **Description** **Company Description:** At all levels, working at National Seating & Mobility provides the opportunity to directly impact our clients lives by giving them self-reliance and inde
Job Source: National Seating & MobilityAHOD Holdings, LLC
Frisco, TX, United States
Description We're looking for an enthusiastic, highly-motivated Customer Service Representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you're interested in new opportunities in
Job Source: AHOD Holdings, LLCFay Servicing
Dallas, TX, United States
** Customer Service Representative** **Job Category****:** Constructive Companies **Requisition Number****:** CUSTO003090 Showing 1 location **Job Details** **Description** Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both performing and non-performing mortgage loans. As a specialty mortgage serv
Job Source: Fay ServicingFastSigns
Dallas, TX, United States
Benefits: Bonus based on performance Competitive salary Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development Fastsigns of Dallas- Fair Park is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Op
Job Source: FastSignsBusinessJet.com
Dallas, TX, United States
Celebrating over 25 years in business aviation, Business Jet recognizes its more than 150 aviation professionals as the key its success. Come join a team that is dedicated to providing a truly vibrant and personalized aviation experience, built on trusted service, humble hearts, and a family-spirited atmosphere. We're continuing to grow and have o
Job Source: BusinessJet.comSam's Club
McKinney, TX, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubAddison, TX, United States
** Customer Service Representative**
****
New Trinity Highway Products is seeking a Customer Service Representative in Addison, TX.
The Customer Service Representative will perform configure / price / quoting tasks, is the customer point-of-contact for regarding order fulfillment, and supports the Outside Sales team. The CSR coordinates customer orders with the Order Fulfillment Representatives and responds to a variety of requests, such as status of order, shipping schedules, freight costs, etc.
**What you'll do:**
* **Configure / Price / Quote**
+ Prepares and releases quotes to Outside Sales Representatives for final pricing and approval
+ Reviews customer purchase orders for accuracy and completeness. Verifies that all attachments, options, and special parts are included
+ Assists with credit process, obtaining information from customers and communicating acceptance/denial, terms of credit, and any other issues
+ Requests new, unique parts be setup in the system
* **Outside Sales Support**
+ Fields and directs inquiries (including referring to the appropriate sales office/professional)
+ Maintains customer sales files
* **Order Fulfillment / Customer Service**
+ Manages two-way communication with the customer regarding order fulfillment and customer needs
+ Interfaces with the Customer Order Fulfillment Representative for expedited delivery and scheduling issues
+ Executes exception guidelines for order changes after order acknowledgement with respect to changes to quantities, timing, part changes, etc.
+ Communicates load schedule with customer, consisting of multiple early alerts and culminating with the 48hr. advanced shipment notice (ASN)
+ Responds to customer service issues, drawing requests, resolving complaints concerning invoicing, shipping, or product problems
+ Requests load moves due to customer request
+ Tracks orders through the system until timely delivery of products
+ Reviews and processes customer credits
* **Market Intelligence / Demand Forecast**
+ Records and tracks project lettings in real time monitoring changes to project lettings & updating them in the system
+ Monitors list of quotes and 'non-converted/expired quote' loss reason analytics
+ Logs customer communications in CRM tool
+ Supports NPD process by providing ongoing product/application feedback from customers that may serve both active projects and as new ideas
**What you'll need:**
* High school diploma (or equivalent); (Associates or Bachelor's Degree Preferred)
* 3+ years of Outside Sales experience
* Experience in the Roadway Safety Industry or selling/marketing to Roadway Agencies is desirable
* Experience in quoting and pricing structures is also desired
* Highly motivated individual with success in sales, proven personal scheduling and time management skills, and outstanding interpersonal and organizational skills
* Excellent verbal communication and phone skills required
* Must possess excellent customer service skills, strong work ethic, be highly organized, and have good oral and written communication skills
* Displays confidence when handling difficult customers and/or objections
* Attention to detail is critical
* Preferred experience with Microsoft Word, Microsoft Excel, and order entry systems is highly desirable
* Proof of COVID-19 vaccination required
Email Alert for Customer Service Representative jobs in Addison, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.