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The LaSalle Group
New Orleans, LA, United States
LaSalle Network is currently partnering with a client that specializes in managed IT Services that is searching for a Help Desk Technician to join their team long term. This opportunity is contract to hire and located in New Orleans, LA. Help Desk Technician Responsibilities: Provide first-level contact and problem resolution for all users with
Job Source: The LaSalle GroupASM Global
New Orleans, LA, United States
POSITION: Help Desk Technician DEPARTMENT: IT REPORTS TO: IT Manager FLSA STATUS: Hourly/Non-Exempt Summary ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Help Desk Technician for ASM Global/Caesars Superdome | Smoothie King Center | Champions Square. Essential Duties and R
Job Source: ASM GlobalOrleans Parish Sheriff's Office
New Orleans, LA, United States
HELPDESK TECHNICIAN SUMMARY The Orleans Parish Sheriff’s Office (OPSO), New Orleans, Louisiana, provides the care, custody, control, and rehabilitation of inmates. We are committed to providing the highest level of service and security to the court systems, the execution of court mandates, and the protection of individuals’ rights and freedoms. O
Job Source: Orleans Parish Sheriff's OfficeInsight Global
St Rose, LA, United States
Job Description Insight Global is looking for an IT Service Desk Administrator to join a client in St Rose, LA! The Service Desk Administrator is an application or Systems Support Technician that receives escalation from Service Desk Analysts. Primary handoff responsibility is to ensure initial triage was accurately performed and verified before t
Job Source: Insight GlobalInsight Global
Saint Rose
Job Description Insight Global is looking for an IT Service Desk Administrator to join a client in St Rose, LA! The Service Desk Administrator is an application or Systems Support Technician that receives escalation from Service Desk Analysts. Primary handoff responsibility is to ensure initial triage was accurately performed and verified before th
Job Source: Insight GlobalApex Systems
New Orleans, LA, United States
Apex Systems has an immediate opportunity for an IT Service Desk Administrator in Bayonne, NJ . If you or someone you know may be interested in this position, please contact Ronak Gandhivia email [email protected] Position: IT Service Desk Administrator Location: Bayonne, NJ (100% on-site) Duration: Permanent/Full-Time Salary Range: $71
Job Source: Apex SystemsInsight Global
St Rose, LA, United States
IT Service Desk Administrator Location: St. Rose, La Duration: Direct Hire/FTE Salary: $80,000-95,000 Start Date: ASAP! Must-Haves: Education and Experience Bachelor's Degree with major in Information Technology preferred. Five years' experience providing end-user support for software, hardware, and applications. Focus and desire to learn vario
Job Source: Insight GlobalBEAR Technologies
Metairie
Job Description Job Description Salary: Job Title: On-Premise Help Desk Technician Location: New Orleans, LA Job Type: Full-Time Hours: Monday – Friday, 9:00 AM – 5:00 PM with semi-regular travel to Dallas Company Overview: We are a leading Managed Service Provider based in Dallas, dedicated to offering superior IT solutions to our clients. We pr
Job Source: BEAR TechnologiesNew Orleans, LA, United States
CANAL BARGE COMPANY, INC.
JOB DESCRIPTION
SERVICE DESK TECHNICIAN - VESSEL AND NETWORK PCs
INFORMATION SYSTEMS
I. BASIC FUNCTIONS
Support the setup, operation, and maintenance of company information and communication systems under the direction of the Service Desk Supervisor.
II. MAJOR RESPONSIBILITIES
A. Provide primary technical support to all CBC offices, vessels, and employees
B. Maintain operational status of all CBC hardware, software, and systems, including but not limited to:
1. Vessels PC's and peripherals, network architecture and health, navigational software, operations software, communications systems, cell phones, and camera systems.
Provide on-site support of vessel's hardware and software when necessary
2. Shoreside PC's and peripherals, employee account setups, transfers, and exits, company cell phones, desk phones, communications systems, operations software, accounting and invoicing systems, operations systems, purchasing systems, etc.
3. Active Directory, Azure AD and O365 Admin, antivirus programs, remote management systems, endpoint management systems, MFA programs, and company VPN's
C. Maintain Service Desk ticketing system, address tickets as assigned, and troubleshoot and resolve Service Desk issues according to SLA guidelines.
D. Maintain basic IT vendor accounts and relationships, order supplies, and maintain IT inventory
E. Provide general user training for basic company systems
F. Maintain documentation for Service Desk SOP's
G. Maintain conduct in accordance with the Company's Code of Conduct and Business Philosophy.
H. Perform other duties as requested by immediate supervisor and department or group manager.
III. ORGANIZATIONAL RELATIONSHIP
The Service Desk Technician is appointed by the Director of Information Systems and reports to the Service Desk Supervisor.
IV. JOB REQUIREMENTS 4-year degree preferred.
Must be eligible to acquire a TWIC (Transportation Worker Identification Credential) card
Inland marine support desirable.
Minimum 2+ years of experience with hardware & basic office software systems used by the company.
Good communication skills, adaptability, willingness to learn new systems.
Be able to work in both stand-alone and team environments.
Must be able to travel to and traverse company towboats and barges.
Must be able to lift 25-40 pounds.
Reliable automobile transportation is required for travel to and from company vessels and offices (all business-related travel expenses are reimbursed, including mileage).
Ability to travel overnight as required.
Canal Barge Company, Inc. and its subsidiaries are Equal Opportunity Employers - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
Email Alert for Service Desk Technician jobs in New Orleans, LA, United States
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