Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
Insight Global
St Rose, LA, United States
Job Description Insight Global is looking for an IT Service Desk Administrator to join a client in St Rose, LA! The Service Desk Administrator is an application or Systems Support Technician that receives escalation from Service Desk Analysts. Primary handoff responsibility is to ensure initial triage was accurately performed and verified before t
Job Source: Insight GlobalCanal Barge Company
New Orleans, LA, United States
CANAL BARGE COMPANY, INC. JOB DESCRIPTION SERVICE DESK TECHNICIAN - VESSEL AND NETWORK PCs INFORMATION SYSTEMS I. BASIC FUNCTIONS Support the setup, operation, and maintenance of company information and communication systems under the direction of the Service Desk Supervisor. II. MAJOR RESPONSIBILITIES A. Provide primary technical support to
Job Source: Canal Barge CompanyInsight Global
St Rose, LA, United States
IT Service Desk Administrator Location: St. Rose, La Duration: Direct Hire/FTE Salary: $80,000-95,000 Start Date: ASAP! Must-Haves: Education and Experience Bachelor's Degree with major in Information Technology preferred. Five years' experience providing end-user support for software, hardware, and applications. Focus and desire to learn vario
Job Source: Insight GlobalPiper Companies
Arabi, LA, United States
Zachary Piper Solutions is seeking an experienced Network Specialist to join a long-term DoD program supporting the Department of the Navy located in New Orleans, LA . The Network Specialist will assist with end-user desktop support across numerous Marine Corps installations worldwide. Responsibilities for the Network Specialist include:
Job Source: Piper CompaniesPiper Companies
New Orleans, LA, United States
Zachary Piper Solutions is seeking an experienced Network Specialist to join a long-term DoD program supporting the Department of the Navy located in New Orleans, LA . The Network Specialist will assist with end-user desktop support across numerous Marine Corps installations worldwide. Responsibilities for the Network Specialist include:
Job Source: Piper CompaniesPiper Companies
New Orleans, LA, United States
Zachary Piper Solutions is seeking an IT Specialist to join a DoD program supporting the USMC located in New Orleans, LA . The IT Specialist will assist the USMC by providing IT support for the Marine Corps Enterprise Network. MUST HAVE COMPTIA SECURITY+ CERTIFICATION AND ACTIVE SECRET CLEARANCE Responsibilities for the IT Specialist incl
Job Source: Piper CompaniesTulane University Staff
New Orleans, LA, United States
The Director of Information Technology and Systems Infrastructure at the Tulane University Law School is a leadership role responsible for overseeing the technological infrastructure and systems that support the educational and administrative functions of the business school. Reporting to the Assistant Dean for Information Technology and Media Serv
Job Source: Tulane University StaffCDW
New Orleans, LA, United States
true / / Team Leader- Federal Technical Support - Navy SMIT (East) **Team Leader- Federal Technical Support - Navy SMIT (East)at CDW Careers** **Job ID:** 21001869 **Updated:** May 24, 2021 **Location:** New Orleans, LA, United States Next Generation Enterprise Network (NGEN) Service Management, Integration, and Transport (SMIT) is one the largest
Job Source: CDWSaint Rose
Job Description
Insight Global is looking for an IT Service Desk Administrator to join a client in St Rose, LA! The Service Desk Administrator is an application or Systems Support Technician that receives escalation from Service Desk Analysts. Primary handoff responsibility is to ensure initial triage was accurately performed and verified before the incident or issue transfer of responsibility. Upon the transfer of incident responsibility, the Service Desk Administrator is expected to provide an advanced skillset and resolution procedures with sensitivity to severity and priority. If there is a need for assistance, it is likely to escalate to IT Operations, which would involve a warm transfer of responsibility or partnership with IT Operations to close the incident. The Service Desk Administrator is expected to collaborate with IT Operations as needed to generate root cause analysis for any severity two or 3-level incidents. Customer service and support of all Analyst and Administrator Information Technology and Operational Technology functions. Identifies, diagnoses, and resolves Analyst and Administrator problems for users of the personal computer software, hardware, enterprise network, the Internet, and new computer technology in a Service Desk environment; communicates solutions to end-users.
Familiarity with OT systems and infrastructure
Provides one-on-one end-user problem resolution for Service Desk incidents, requests, and changes.
Diagnoses and resolves end-user network printer problems, application, PC hardware problems, e-mail, Internet, VPN, and local-area network access issues. Coordinates timely repair of computer, server, or network equipment. This includes working with various vendors.
May be responsible for tracking and maintaining inventory as well as shipping and receiving. Performs minor desktop hardware repair for PC computer equipment and peripherals that are not covered by third-party vendor maintenance agreements. Helps install local area network cabling systems and equipment such as network interface cards, switches, and firewalls. Assists Analysts and IT Operations Technicians as needed. This may include defining and documenting processes and procedures as well as maintaining a knowledge base for both customers and internal support staff.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: om/workforce-privacy-policy/ .
Skills and Requirements
Bachelors Degree with major in Information Technology preferred.
Five years' experience providing end-user support for software, hardware, and applications.
Familiarity with Microsoft Technologies
Familiarity with Cisco Meraki Hardware
Must maintain a valid drivers license and acceptable driving record. CompTIA A+ Certification preferred
CompTIA Network+ Certification preferred null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
Email Alert for IT Service Desk Administrator_ jobs in Saint Rose
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.