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Fastmore
Schaumburg, IL, United States
Position title Customer Service Representative **Job Mission:** The Customer Service Representative plays a critical role in supporting the Account Manager in exceeding customer expectations through resolving issues, inputting accurate orders into the Fastmore TMS, and troubleshooting tasks alongside the Fastmore team. **Key Responsibilities:** * S
Job Source: FastmoreCAPPS PLUMBING AND SEWER
Wheeling, IL, United States
Are you ready to dive into a career that not only pays well but also comes with a package of amazing benefits? Look no further! Capps Plumbing & Sewer, Inc. is on the hunt for a passionate and customer-focused individual to join our team as a full-time Customer Service Representative . Pay Range: $18 to $21 per hour Benefits: Health insurance
Job Source: CAPPS PLUMBING AND SEWERGoldfish Swim School
mundelein, IL, United States
Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We're a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a
Job Source: Goldfish Swim SchoolCircle K Stores, Inc.
Lincolnshire, IL, United States
Store 4706704: 1000 Milwaukee Ave, Lincolnshire, Illinois 60069 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer
Job Source: Circle K Stores, Inc.TEKsystems
Winnetka, IL, United States
Description: Provide basic customer support to customers within the value added business line - Order entry from 2 external portals, one being Amazon.com order fulfillment - Provide basic support to business unit leaders - Communicate with customer service and billing to ensure service and payment execution - Use Microsoft Excel for basic data ent
Job Source: TEKsystemsMAT Holdings
Lake Zurich, IL, United States
Company Description Established in 1984 as Midwest Air Technologies, Inc. (MAT Holdings, Inc.) is a $2.0 billion multinational company with manufacturing operations, distribution centers, and sourcing offices worldwide. The company's core businesses include the production, sales, and service of products in the fencing and hardware, automotive, and
Job Source: MAT HoldingsSam's Club
Schaumburg, IL, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubMark Vend Company
Northbrook, IL, United States
Customer Service Representative Description Mark Vend Co. is a Northbrook, IL based vending and office coffee service company known for quality since 1962. Were seeking an experienced, high-energy person who takes pride in their work, and makes a valued contribution to the coordination activities of the main office for a growing entrepreneurial com
Job Source: Mark Vend CompanyVernon Hills, IL, United States
Customer Service Representative
We are looking for a dedicated and personable Customer Service Representative to join our clients team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, resolving complaints, and ensuring customer satisfaction. This role requires strong communication skills, a problem-solving mindset, and the ability to work in a fast-paced environment. This is a Contract position located near Vernon Hills, IL.
Responsibilities: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner.
Assist customers with product information, order status, and general inquiries.
Resolve customer complaints by identifying problems and finding appropriate solutions.
Process customer orders, returns, and exchanges accurately and efficiently.
Update customer accounts with order information, payment details, and any changes or adjustments.
Coordinate with warehouse and shipping departments to ensure timely delivery of products.
Maintain detailed records of customer interactions, transactions, comments, and complaints.
Prepare and submit reports on customer service activities and trends.
Identify and escalate priority issues to the appropriate department or manager.
Follow up with customers to ensure their issues are fully resolved.
Provide feedback to management on recurring issues and suggest improvements.
Stay informed about product details, promotions, and company policies.
Educate customers on product usage, benefits, and features.
Assist in training new customer service representatives.
Engage with customers to build long-term relationships and foster loyalty.
Conduct follow-up calls or surveys to gauge customer satisfaction and gather feedback.
Implement strategies to improve customer retention and satisfaction.
Qualifications: High school diploma or equivalent; Associates or Bachelors degree preferred.
Minimum of 1-2 years of experience in customer service or a related field.
Excellent verbal and written communication skills.
Strong problem-solving and decision-making abilities.
Proficiency in customer service software, CRM systems, and MS Office applications.
Ability to handle stressful situations and manage multiple tasks simultaneously.
Empathy and patience when dealing with difficult customers.
Flexibility to work various shifts, including evenings, weekends, and holidays.
Job Details: Contract
Monday-Friday
Pay is $19-$22 an hour, depending on experience
If you are interested, please apply and submit your resume.
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria .
Pay Details: $19.00 to $22.00 per hour
Search managed by: Kim Moeslein
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
Email Alert for Customer Service Representative jobs in Vernon Hills, IL, United States
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