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TaxBit
San Francisco, CA, United States
Company Founded in 2018 by CPAs, tax attorneys, and software developers, TaxBit is creating an entirely new category to enable widespread compliant adoption of digital assets for the global economy. TaxBit’s Software-as-a-Service (SaaS) platform streamlines and automates customers’ tax reporting and accounting activities for digital assets. Trust
Job Source: TaxBit慎桳
San Francisco, CA, United States
[Full Time] Enterprise Customer Success Manager at Nash (United States) | BEAMSTART Jobs Enterprise Customer Success Manager Nash United States Date Posted 14 Jul, 2022 Work Location San Francisco, United States Salary Offered Not Specified Job Type Full Time Experience Required 6+ years Remote Work Yes Stock Options No Vacancies 1 available
Job Source: 慎桳Karkidi
San Francisco, CA, United States
Harvey is a secure AI platform for professionals in law, tax, and finance that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some
Job Source: KarkidiNarvar
San Francisco, CA, United States
Narvar Hybrid Eligible locations: Atlanta, GA | Austin, TX | New York, NY | San Francisco, CA | London, UK | Bangalore, India | Tokyo, Japan Narvar is growing! We are hiring an Enterprise Customer Success Manager to help scale our customer base. You are a person who is self-motivated, scrappy, and willing to learn and take action. You get to work
Job Source: NarvarNEOGOV
San Francisco, CA, United States
Salary: Depends on Qualifications Location : Remote Job Type: Full-Time Remote Employment: Remote Only Job Number: 00464 Department: Customer Success Opening Date: 06/27/2024 About This role is remote from anywhere in the U.S. NEOGOV is a fast-growing SaaS leader in the Public Sector with a mission to serve the people who serve the
Job Source: NEOGOVGong.io
San Francisco, CA, United States
Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated pl
Job Source: Gong.ioMyOme
San Francisco, CA, United States
About MyOme MyOme's mission is to provide clinically-actionable genetic information to patients throughout their lives. To achieve this goal, we combine clinical-grade sequencing, advanced methods for genome interpretation, and easy portals for doctors and patients to order tests and access results. We firmly believe that patients own their data,
Job Source: MyOmeUdemy
San Francisco, CA, United States
About Us At Udemy, we’re on a mission to improve lives through the power of learning. We’re a leading global learning company and one of the world’s largest education platforms, with more than 67 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals. Talented people are everywhere,
Job Source: UdemySan Francisco, CA, United States
Watershed is on a mission to help companies measure, reduce, remove, and report their emissions. Our success is defined by the success of our customers — we’re looking to bring on early members to our Customer Success team in San Francisco and New York to help our customers successfully embark on their climate journeys.
Our Enterprise Customer Success Managers (CSMs) own the relationship with our customers, helping them navigate the climate world and Watershed’s offerings. CSMs dive deep with customers to understand their business and how to best support them on their climate journeys — leveraging the power of Watershed’s broader teams to accomplish this.
You will:
Be responsible for the end-to-end experience of our customers
Build trust with key stakeholders and Executives working with companies with 2,000 - 10,000 employees
Help customers understand and use the product to achieve business outcomes; you'll onboard them onto the dashboard, equip them to gather the information they need about their carbon footprint, and will help them set and achieve their climate plans.
Serve as the voice of the customer and provide internal feedback on how we can better serve customers to maximize value and retention; you’ll in turn also help customers understand the value Watershed delivers to their business.
Become deeply familiar with your customers’ businesses and climate — You'll educate your customers on the space and will help them hit milestones along their climate journey.
Help customers understand and use Watershed’s carbon marketplace — integrating carbon removal into their climate plans.
To be successful in this role you:
Will have relevant CSM experience, in a SaaS organization.
Have a track record of success building relationships, especially with enterprise customers (2,000 - 10,000 employees) at an executive level.
Ask the right questions to understand people’s underlying needs and can work with sales, product, and services teams to deliver on those.
Have excellent communication skills, both written and verbal. You have experience working in enterprise level customer-facing work.
Are extremely organized — you're able to balance many moving pieces across the various customers in your portfolio, and have a proven project management track record.
Enjoy learning new things. You’re excited by the challenge of learning a new space.
Are excited to join a startup and are ready to take responsibility for building a function from the ground up.
The role may include up to 10%+ travel.
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Email Alert for Customer success manager, enterprise jobs in San Francisco, CA, United States
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