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NEOGOV
San Francisco, CA, United States
Salary: Depends on Qualifications Location : Remote Job Type: Full-Time Remote Employment: Remote Only Job Number: 00464 Department: Customer Success Opening Date: 06/27/2024 About This role is remote from anywhere in the U.S. NEOGOV is a fast-growing SaaS leader in the Public Sector with a mission to serve the people who serve the
Job Source: NEOGOVWatershed
San Francisco, CA, United States
Watershed is on a mission to help companies measure, reduce, remove, and report their emissions. Our success is defined by the success of our customers — we’re looking to bring on early members to our Customer Success team in San Francisco and New York to help our customers successfully embark on their climate journeys. Our Enterprise Customer Suc
Job Source: WatershedTaxBit
San Francisco, CA, United States
Company Founded in 2018 by CPAs, tax attorneys, and software developers, TaxBit is creating an entirely new category to enable widespread compliant adoption of digital assets for the global economy. TaxBit’s Software-as-a-Service (SaaS) platform streamlines and automates customers’ tax reporting and accounting activities for digital assets. Trust
Job Source: TaxBit慎桳
San Francisco, CA, United States
[Full Time] Enterprise Customer Success Manager at Nash (United States) | BEAMSTART Jobs Enterprise Customer Success Manager Nash United States Date Posted 14 Jul, 2022 Work Location San Francisco, United States Salary Offered Not Specified Job Type Full Time Experience Required 6+ years Remote Work Yes Stock Options No Vacancies 1 available
Job Source: 慎桳Karkidi
San Francisco, CA, United States
Harvey is a secure AI platform for professionals in law, tax, and finance that augments productivity and automates complex workflows. Harvey uses algorithms with reasoning-adept LLMs that have been customized by our expert team of lawyers, engineers and research scientists. We’ve found product market fit and are scaling our team very quickly. Some
Job Source: KarkidiUdemy
San Francisco, CA, United States
About Us At Udemy, we’re on a mission to improve lives through the power of learning. We’re a leading global learning company and one of the world’s largest education platforms, with more than 67 million learners. Our goal is to provide flexible, effective skill development to empower organizations and individuals. Talented people are everywhere,
Job Source: UdemyIronclad
San Francisco, CA, United States
Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Mastercard, OpenAI, and other leading innovators use Ironclad to collaborate and negotiate on contrac
Job Source: IroncladGong.io
San Francisco, CA, United States
Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated pl
Job Source: Gong.ioSan Francisco, CA, United States
Narvar Hybrid Eligible locations: Atlanta, GA | Austin, TX | New York, NY | San Francisco, CA | London, UK | Bangalore, India | Tokyo, Japan
Narvar is growing! We are hiring an Enterprise Customer Success Manager to help scale our customer base. You are a person who is self-motivated, scrappy, and willing to learn and take action. You get to work with our amazing Customer Success team. Success in this position becomes a building block to a career path as a Director of CS and beyond.
Day-to-day
Own the health and success of your customers from go-live through to renewal and expansion
Proactively engage your clients at the right times to demonstrate value and identify opportunities for growth and advocacy
Use data insights to track client health, and forecast and mitigate risk of churn
Collaborate with product and engineering teams to synthesize customer feedback and drive product development that maps back to the needs of Narvar’s retailers
Partner with sales counterparts to ensure renewal and expansion opportunities are planned, forecasted and actioned efficiently
Contribute to the scalability of the customer success team through documentation and process optimization
What We're Looking For
Minimum of 4+ year’s experience as a Customer Success Manager at a SaaS company and have worked with demanding enterprise-size accounts
Master multitasker and can juggle multiple accounts simultaneously with outstanding attention to detail
Influence product, success, support, and sales teams to get things done
Enjoy working in a fast-paced environment and have strong project management and communication skills
Superb client-facing skills and radiate enthusiasm, high energy, poise, and confidence
Articulate the value proposition of a technology platform to meet client needs
Comfortable collaborating with both technical and business teams
BA/BS
Domain knowledge of retail, e-commerce, or logistics is a plus
Previous start-up experience strongly preferred
Why Narvar?
We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!
From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.
Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#HybridUS
Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits.
The range reflects the minimum and maximum target for new hire salaries for the position across the US. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location.
Narvar Pay Range
$100,000—$140,000 USD
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Email Alert for Enterprise Customer Success Manager jobs in San Francisco, CA, United States
ⓘ There was an unexpected error processing your request.
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