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Everything But The House
Union, KY, United States
OUR STORY AND HOW YOU CAN HELP CONTRIBUTE Everything But The House (EBTH) is a revolutionary marketplace, making it easier to find or sell secondhand goods, headquartered in Cincinnati, OH. EBTH was born out of a passion for helping people via a full-service approach to consignment; revolutionizing how homeowners, estate managers, dealers and coll
Job Source: Everything But The HouseLHH Recruitment Solutions
Covington, KY, United States
Job Posting: Client Support Specialist Location: Covington, KY Pay Rate: $15.00 - $16.00 per hour Job Type: Full-Time, In-Person LHH Recruitment Solutions, a premier recruiting firm, is seeking an enthusiastic and detail-oriented individual for the role of Client Support Specialist for our valued client in Covington, KY. This is an outstandi
Job Source: LHH Recruitment SolutionsBob's Discount Furniture
Cleves, OH, United States
Retail Office Associates Part-Time and Full Time Career Opportunities At Bobs Discount Furniture, we have fun, we love what we do and it shows in our expansive growth! Our Retail Office Associates are the cornerstones of Bobs success. Retail Office Associates treat our customers in a cordial, respectful manner and are champions of the Bobs Way of d
Job Source: Bob's Discount FurnitureBob's Discount Furniture
Florence, KY, United States
Retail Office Associates Part-Time and Full Time Career Opportunities At Bobs Discount Furniture, we have fun, we love what we do and it shows in our expansive growth! Our Retail Office Associates are the cornerstones of Bobs success. Retail Office Associates treat our customers in a cordial, respectful manner and are champions of the Bobs Way of d
Job Source: Bob's Discount FurnitureBob's Discount Furniture
Independence, KY, United States
Retail Office Associates Part-Time and Full Time Career Opportunities At Bobs Discount Furniture, we have fun, we love what we do and it shows in our expansive growth! Our Retail Office Associates are the cornerstones of Bobs success. Retail Office Associates treat our customers in a cordial, respectful manner and are champions of the Bobs Way of d
Job Source: Bob's Discount FurnitureRudler, PSC
Covington
Job Description Job Description Client Accounting Specialist/Bookkeeper Rudler, PSC is seeking a Client Accounting Specialist/Bookkeeper to add to our growing team. The firm has positions available at all levels, from someone getting started in their career, to an experienced professional. Rudler, PSC offers a work/life balance with a flexi
Job Source: Rudler, PSCCrane Worldwide Logistics
Florence, KY, United States
ESSENTIAL JOB FUNCTIONS Responds to orders, general client inquiries, invoice questions and client complaints. Resolves issues with orders, delivery dates or service. Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; followin
Job Source: Crane Worldwide LogisticsDeloitte
Cincinnati
Position SummaryQuality & Risk Management (QRM) Contract Specialist – (Manager) The Contract Specialist within Deloitte Consulting's Quality & Risk Management (QRM)/Specialized Risk group will serve as a trusted advisor to Deloitte Consulting leadership on contractual matters related to account-level agreements (which are negotiated by the Office o
Job Source: DeloitteUnion, KY, United States
This is a rare opportunity to join the recently launched Switchlist.io and work alongside the co-founders to build the business from the ground up. At Switchlist we trust - and expect - our team to consistently deliver at a high level, and micromanagement is nonexistent. Our early employees need to have a passion for technology, marketing, and helping businesses deliver better customer experiences. Desire, experience, and the ability to work in a smart-growth, start up company are paramount.
This role will ensure new and existing users have an amazing experience with Switchlist, by being a product and use case expert. You will be equal parts evangelist, consultant, and technical support for our clients. Not only will you need to routinely host educational calls/webinars with customers where your verbal communication skills must be sharp, but you will always be writing and documenting content that can be helpful for marketing, engagement, product, and support. Additionally, you will interact directly with the co-founders, product, and marketing teams to discuss and relay key opportunities, trends, issues, and outliers.
About The Role
Responsible for outreach of new users and uncovering and educating opportunities for customers to receive the greatest possible value from the product
Responsible for writing and optimizing customer engagement email sequences in Hubspot
Create the majority of content for our support/help desk
Own the customer webchat channel
Manage and optimize your time across several different initiatives
Held responsible to: new customer acquisition, freemium conversion, and customer usage KPIs
Assistance with marketing campaigns and generating word-of-mouth referrals
Consistently provide customer feedback
Candidate Profile Bachlors degree preferred (or relevant work experience)
3+ years in sales, account management, and/or client support
Experience with modern CRM tools (preferably Hubspot) and G Suite
Experience in B2B, SaaS, Marketing, and/or Partnerships is strongly desired
Some experience hosting webinars
Dynamic, consultative approach to finding solutions
Adaptable and flexible in a fast-paced, dynamic environment
Demonstrated excellence with verbal and written communications and time management
The Switchlist team offices in Cincinnati, at Fueled Collective in Rookwood Exchange, however employees are most often working from home / remote.
Email Alert for Client Engagement Specialist jobs in Union, KY, United States
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