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Crane Worldwide Logistics
Florence, KY, United States
ESSENTIAL JOB FUNCTIONS Responds to orders, general client inquiries, invoice questions and client complaints. Resolves issues with orders, delivery dates or service. Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; followin
Job Source: Crane Worldwide LogisticsFlexJobs
Covington
Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500 - no ads, junk, or scams. Plus get exclusive acce
Job Source: FlexJobsSwitchList
Union, KY, United States
This is a rare opportunity to join the recently launched Switchlist.io and work alongside the co-founders to build the business from the ground up. At Switchlist we trust - and expect - our team to consistently deliver at a high level, and micromanagement is nonexistent. Our early employees need to have a passion for technology, marketing, and help
Job Source: SwitchListLHH Recruitment Solutions
Covington, KY, United States
Job Posting: Client Support Specialist Location: Covington, KY Pay Rate: $15.00 - $16.00 per hour Job Type: Full-Time, In-Person LHH Recruitment Solutions, a premier recruiting firm, is seeking an enthusiastic and detail-oriented individual for the role of Client Support Specialist for our valued client in Covington, KY. This is an outstandi
Job Source: LHH Recruitment SolutionsFlexJobs
Covington
Subscribe to FlexJobs today and gain access to 25,000 hand-screened remote, work from home, & flexible schedule job listings. FlexJobs makes it easier, faster, and safer to find a job that better fits your life with professional job opportunities from entry-level to executive, startup to Fortune 500 - no ads, junk, or scams. Plus get exclusive acce
Job Source: FlexJobsRudler, PSC
Covington
Job Description Job Description Client Accounting Specialist/Bookkeeper Rudler, PSC is seeking a Client Accounting Specialist/Bookkeeper to add to our growing team. The firm has positions available at all levels, from someone getting started in their career, to an experienced professional. Rudler, PSC offers a work/life balance with a flexi
Job Source: Rudler, PSCBob's Discount Furniture
Independence, KY, United States
Retail Office Associates Part-Time and Full Time Career Opportunities At Bobs Discount Furniture, we have fun, we love what we do and it shows in our expansive growth! Our Retail Office Associates are the cornerstones of Bobs success. Retail Office Associates treat our customers in a cordial, respectful manner and are champions of the Bobs Way of d
Job Source: Bob's Discount FurnitureBob's Discount Furniture
Florence, KY, United States
Retail Office Associates Part-Time and Full Time Career Opportunities At Bobs Discount Furniture, we have fun, we love what we do and it shows in our expansive growth! Our Retail Office Associates are the cornerstones of Bobs success. Retail Office Associates treat our customers in a cordial, respectful manner and are champions of the Bobs Way of d
Job Source: Bob's Discount FurnitureUnion, KY, United States
OUR STORY AND HOW YOU CAN HELP CONTRIBUTE
Everything But The House (EBTH) is a revolutionary marketplace, making it easier to find or sell secondhand goods, headquartered in Cincinnati, OH. EBTH was born out of a passion for helping people via a full-service approach to consignment; revolutionizing how homeowners, estate managers, dealers and collectors connect with a world of shoppers seeking rare and wonderful things. Each day the global auction platform unleashes an ever-changing assortment of art, jewelry, fashion, collectibles, antiques and more, all with a starting bid of $1.
EBTH aspires to be the first stop for secondhand online. We stand behind our work and offer every customer the "EBTH Promise". If we don't uphold our end of the bargain, we'll do our best to make it right. We promise that everything on our platform is authenticated or validated, presented clearly and accurately, and is handled with the utmost care.
We're seeking a Client Services Specialist who'll be our front line for both internal and external customers' inquiries. This person will provide world class customer service to each and every buyer and seller through interdepartmental problem solving, research and delivering on SLAs. EBTH is a vibrant, game-changing company looking for an all-out team player that can thrive in a startup culture, provide exemplary service, and help us grow this exciting business.
As a dynamic company, we move fast and seek to continuously improve - and while this will be a very demanding position, you'll be surrounded by a passionate team of individuals who are dedicated to the common goal of drastically changing the way personal property is sold, bought, and moved across the country - and we have a lot of fun while we're doing it. We're proud of our journey and we're eager to share our story with shoppers, clients, and consignors across the world!
Discover everything uncommon at EBTH.COM.
TASKS YOU'LL BE JUGGLING
Work as a liaison between our clients and EBTH back offices to assist in finding updates on shipping, item questions, pick up questions, or other inquiries as needed.
Handle inbound support inquiries (phone, email) in a professional and timely manner.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies.
Take the extra mile to engage customers.
CREDENTIALS WE ARE SEEKING Previous customer service experience.
A team player mentality with an ability to work independently.
Comfortable toggling between multiple systems such as Apple products, Google Suite, Microsoft Office. Salesforce is a plus!
Eagerness to learn and pass on that knowledge to customers and peers.
An appreciation for rock-solid client services and a desire to foster it.
Sense of humor. No, really!
We are not providing relocation for this position and are only accepting applications for candidates who are located in Ohio and/or the Cincinnati, OH metropolitan area.
We are an equal opportunity employer with a commitment to diversity. All qualified individuals are encouraged to apply.
Applicants must be authorized to work lawfully in the United States for EBTH. EBTH does not provide sponsorship at this time.
Email Alert for Client Services Specialist jobs in Union, KY, United States
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