Email Alert for
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
University of Washington
Seattle, WA, United States
Req #: 232140 Department: UW BOTHELL Posting Date: 03/27/2024 Closing Info: Open Until Filled Salary: $8,334 - $8,834 per month Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.
Job Source: University of WashingtonPinnacle Live
Seattle, WA, United States
Description Regional Production Services Manager $77,500 - 85,000 Company Overview Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, vi
Job Source: Pinnacle LivePinnacle Live
Seattle, WA, United States
Description Regional Production Services Manager Company Overview Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid me
Job Source: Pinnacle LivePerkins Coie
Seattle, WA, United States
Job Description: At Perkins Coie, we look for self-motivated individuals, dedicated to providing value and superior service and who have a high degree of integrity and enthusiasm for their work. We have created a company culture based on collaboration, devotion to serving our clients, and mutual respect. Perkins Coie is committed to advancing both
Job Source: Perkins CoiePlanet Fitness
Seattle, WA, United States
Job Details Job Location 406 North Seattle - Seattle, WA Position Type Part Time Salary Range $19.97 - $19.97 Hourly Job Shift Any Job Category Customer Service Description Company & Benefits As one of the largest independently owned operators of Planet Fitness clubs, Ohana Growth Partners' core purpose is to inspire people to change their
Job Source: Planet FitnessS & K Technologies
Port Orchard, WA, United States
The IT Service Desk position will provide customer service for Government clientele in a forward-facing environment at the IT Support Counter. Assist end-users with troubleshooting non-functioning computers, printers, tablets, cellphones, & various other IT equipment. Maintain the printer consumable program through usage metrics and inventory manag
Job Source: S & K TechnologiesShape Technologies Group
Kent, WA, United States
**Regional Service Manager Western Region** * 23500 64th Ave S, Kent, WA 98032, USA * Employees can work remotely * Full-time **Company Description** At Shape Technologies Group (SHAPE) were devoted to a single goal: delivering innovative manufacturing process solutions that propel our customers to success. SHAPE is a strategic combination of compa
Job Source: Shape Technologies GroupMedline Industries
Seattle, WA, United States
With fifty years of consecutive growth, Medline Industries has more than 25,000 employees worldwide and business in more than 90 countries. The Regional Manager, Field Services position is a remote position that will be will require regular travel throughout the designated region. To maintain this enviable position and continue our growth, we are
Job Source: Medline IndustriesSeattle, WA, United States
Manager, Regional Service Desk About Us
Stanley, a HAVI company, is defined by Creativity, Building and Invention. We are makers of the legendary bottle and box. Driven by purpose, passion, and performance. Obsessed with making a difference and keeping our promises. Proud of our yesterday and focused on building the team of tomorrow.
Position Overview
The Regional Service Desk Manager will oversee the daily operations and strategic direction of the service desk team within North America and the Philippines. This role involves managing available resources to ensure high-quality support and service delivery to end uses. The Regional Service Desk manager will work closely with the Global Service Desk Manager to align regional objectives with the global service strategy, to ensure consistency and excellence in service delivery.
What You'll Do
Collaborate with IT Managers to create policies and standard operating procedures.
Analyze service desk performance and identify problem areas.
Provide feedback, coaching and mentoring to Service Desk analysts.
Manage and coordinate the escalation of urgent and complicated support issues to the correct IT teams.
Maintain alignment with Global service desk on process and tool documentation.
Manage and prioritize day to day support operations in the region.
Support global support projects and initiatives.
Liase with key stakeholders and enhance relationship to establish a strong partnership wit the business.
Who You Are
Customer Centric. P utting customers first and ensuring they have the best experience.
Collaborative. Ability to work collaboratively in a team and create an inclusive environment with people at all levels of an organization.
Proactive. Capability to drive an independent workstream in the context of a broader team project.
Solution Minded. Ability to work and thrive in a dynamic and fast-paced setting
Analytical. Ability to break down and solve problems through quantitative thinking and analysis.
Strong Communicator. Ability to communicate effectively, both verbally and in writing across teams with varying work styles.
Education and Experience
Bachelors in Computer Science or Information Technology or relevant experience.
5+ years experience in IT
2+ years people management experience
Certification or working knowledge of ITIL practices
Working knowledge of Agile practices
Experience with Client Fleet Management tooling: JAMF and Microsoft InTune preferred
Working knowledge of modern Identity tooling: Okta, Ping, MS EntraID, etc.
Excellent oral and written communication skills
Strong relationship management skills (stakeholder and vendor teams)
Salary Range
$95,000 - $115,000 annually.
Stanley is committed to a diverse and inclusive work environment. Stanley is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach [email protected].
The base pay range for this position is for a successful candidate within the state listed. The successful candidate's actual pay will be based on multiple factors, such as work location, job-related knowledge, skills, qualifications, and experience. Stanley is a total rewards company, which includes rewards beyond base salary. At Stanley, full-time employees are eligible for an annual bonus, based on company and individual results. In addition, we offer a variety of employee benefits, personalized time off, 14-Paid holidays, dental, vision, 401(k), and much more.
About HAVI
HAVI is a global, privately owned company that connects people with ideas, data with insights, supply with demand, restaurants with deliveries and ultimately, people with the products they love. Whether we are sourcing, storing or delivering products, we bring unmatched category expertise and unrivaled operational excellence, combined with powerful digital analytics and insights. Founded in 1974, HAVI employs more than 10,000 people and serves customers in more than 100 countries. HAVI's business units include Supply Chain, tms and Stanley. Our portfolio of businesses offers best-in-class sourcing and supply chain capabilities, brand defining marketing and promotion services and innovative consumer products. For more information, please visit HAVI.com, tmsw.com and stanley1913.com.[MH2]
#J-18808-Ljbffr
Email Alert for Manager, Regional Service Desk jobs in Seattle, WA, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.